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7. Possible Malfunctions
In case of malfunction, immediately disconnect the device from the power supply. Before
contacting the customer service department or vendor check the troubleshooting table
below.
Problem
Possible reason
Solution
No cooling (the
device does not
work)
Incorrectly connected plug
Device not turned on
Plug or cable damaged
Safety fuse tripped
Power supply failure
Remove the plug and insert
properly into the socket
Turn the device on using the
temperature controller
Contact the service company
Check fuse, connect device to
another socket
Check the electric power
supply
Cooling
efficiency not
sufficient
Incorrect temperature
setting.
Condenser blocked with
dust.
Door not closed correctly
Heat source or direct
sunlight nearby
Ambient temperature
too high
Stored food products
too hot
Device overloaded
Correct the temperature
setting
Condenser cleaning
Close the door, check the door
seals, clean if necessary
Assure sufficient distance
from the heat sources
Make sure there is sufficient
ventilation in the place of
installation
Cool down the food products
before you place them in the
device
Alternatively, remove some
food products from the device
Water escapes
from housing
The device is badly
levelled.
The drip water drain pipe
is clogged or blocked.
The drip water container
is full
Level
Clean the water drain pipe or
remove the blocking objects.
Empty the drip water
container
The device emits
loud sounds
Loose nuts / screws
The device stands
unevenly
Check nuts/screws, tighten
if necessary
Level the device with the feet
