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7. Troubleshooting
Problem
Possible cause and solution
The device does not
work
Check the switches (1).
Make sure the power cable is plugged into the device and
into the wall. Check the socket by plugging in another device.
Make sure that the power cable or plug is not damaged. In
that case, do not use the device.
Device does not
perform the first
sealing on the piece
of roll
cut
Make sure the roll is positioned properly as described in
paragraph: 5.5.4 "Making bags from a roll".
Make sure that the closure gasket is positioned properly
and is not damaged.
The device does not
supply complete
vacuum in the bags
To seal correctly, the open end of the bag should be fully
inside the vacuum chamber compartment.
Check that the sealing bar and both the sealing and airtight
gaskets are not dirty . After having cleaned them, if
necessary, put them back in place properly.
The bag could be perforated. To check whether it leaks, fill
the bag with air, put it in water and make pressure. If there
are bubbles it means that there is a leak. Reseal the bag or
use another one.
The device does not
seal the bag
properly
If the bag does not close correctly, increase the sealing
time by pressing the "T" key (2F).
If the sealing bar heats up and melts the bag, raise the lid
and let the sealing bar cool off for a few minutes.
Make sure that the closure gasket is positioned properly
and is not damaged.
The bag does not
hold the vacuum
after closure
Closure leakages could be caused by creases, crumbs,
grease and humidity. Open the bag, clean the top part on the
inside, remove debris from the sealings bar and perform a
second closure.
Make sure the bag has no damage or holes which could
reduce vacuum. Protect sharp edges of the contents with a
paper napkin.
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