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Safety Guide
The power supply unit provided with your equipment is
specially designed for it. To ensure best performance and
safety do not use any other power supply. The use of a power
supply with apparently similar voltage/current characteristics
may damage your terminal.
Switch off the terminal before opening the trapdoor.
Connection is to be made when the terminal is powered off.
Positioning of the terminal on the check stand must be in
such a way to make cardholder PIN (Personal Identification
Number) spying infeasible. Installing the device on an
adjustable stand must be done in such a way that consumers
can swivel the terminal sideways and/or tilt it forwards/
backwards to a position that makes visual observation of the
PIN-entry process difficult. Position in-store security camera
so that the PIN-entry keypad is not visible.
NEVER ask the customer to divulge their PIN Code. Customers
should be advised to ensure that they are not being
overlooked when entering their PIN Code.
Security of your terminal (tampering attempt detection)
Your device fulfils current applicable PCI PTS security
requirements.
Upon receipt of your terminal you should check for signs
of tampering of the equipment. It is strongly advised that
these checks are performed regularly after receipt. You
should check, for example: that the keypad is firmly in place;
that there is no evidence of unusual wires that have been
connected to any ports on your terminal or associated
equipment, the chip card reader, or any other part of
your terminal. Such checks would provide warning of any
unauthorized modifications to your terminal, and other
suspicious behaviour of individuals that have access to
your terminal. Your terminal detects any “tampered state”.
In this state the terminal will repeatedly flash the message
”Alert Irruption!” and further use of the terminal will not be
possible. If you observe the “Alert Irruption!” message, you
should contact the terminal helpdesk immediately.
Important safety instructions provided by
the manufacturer, Ingenico Ltd.
Warning