www.desatech.com
901260-01C
11
CLEANING AND MAINTENANCE
TEChNICAL SERVICE
• Keep the area around the log set clean and
clear of debris.
• Occasionally, you may use a soft bristle
brush to clean logs.
• Once every year a qualified agency or certi-
fied chimney sweep should examine and
clean the venting system of the fireplace.
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
You can also visit DESA Heating, LLC’s web
site at
www.desatech.com
.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040 for
referral information. A list of authorized dealers
can be found by visiting
www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
