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Appendix C. – Trouble shooting guide
Phenomena
Analysis
Solution
You cannot turn on the radio.
The battery may be installed improperly.
Remove and reattach the battery.
The battery power may run out.
Recharge or replace the battery.
The battery may suffer from poor contact caused by dirty
or damaged battery contacts.
Clean the battery contacts or replace the battery.
During receiving, the voice is weak or
intermittent.
The battery voltage maybe low.
Recharge or replace the battery.
The volume level may be low.
Increase the volume.
The antenna maybe loose or maybe installed incorrectly.
Turnoff the radio, and then remove and reattach
the antenna.
The speaker maybe blocked.
Clean the surface of the speaker.
You cannot communicate with other
group members.
The frequency or signaling type maybe inconsistent with
that of other members.
Verify that your TX/RX frequency and signaling
type are correct.
You may be too far away from other members.
Move towards other members.
You hear unknown voices or noise.
You may be interrupted by radios using the same
frequency.
Change the frequency, or adjust the squelch level.
The radio in analog mode maybe set with no signaling.
Request your dealer to set signaling for the
current channel to avoid interference
You are unable to hear anyone because
of too much noise and hiss.
You may be too far away from other members.
Move towards other members.
You may be in an unfavorable position. For example, your
communication may be blocked by high buildings or
blocked in an underground area.
Move to an open and flat area, restart the radio,
and try again.
It may be the result of external disturbance (such as
electromagnetic interference).
Stay away from equipment that may cause
interference.
The radio keeps transmitting.
VOX may be turned on or the headset is not installed in
place
Turn off the VOX function. Check that the
headphones are in place.
NOTE: If the above solutions cannot fix your problems, or you may have some other queries, please contact your dealer for more
technical support.
