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Each Bang & Olufsen product purchased from an authorised Bang &
Olufsen retailer carries a guarantee against defects in workmanship and
materials. The guarantor is the authorised Bang & Olufsen retailer or
subsequently the national Bang & Olufsen representative. The guarantee
period is 24 months.
The guarantee covers the repair costs (i.e. spare parts and labour costs)
for the product. The guarantee also covers accessories.
As Bang & Olufsen phone products only function in the country for which
they were produced, the guarantee only applies in that country. This is
due to the variations in transmission systems and legal requirements from
country to country.
The guarantee does not cover damage due to accidents, including
damage by lightning, fire, water and transport damage, misuse or
negligence. Bang & Olufsen is not responsible for any indirect loss,
including any consequential loss.
The guarantee does not cover transport costs or the replacement of
batteries.
The guarantee is annulled if the product is repaired or modified other
than by a person authorised by Bang & Olufsen or if the serial number has
been removed from the product.
For the guarantee to be valid, a document is required stating the
following:
– Product name and type number
– Serial number
– Date of purchase/delivery
– Guarantee period
– Stamp and signature of an authorised Bang & Olufsen retailer
Conditions of the guarantee
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