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Appendix A: FAQ 

64
 

 

Appendix A: FAQ 

Q: What should I know and how long does it take when I upgrade the firmware of the 
router or modem?   
A:    1. Upgrading the firmware requires some time. During that time, you 

must not

 

turn off the power or interrupt the process. 

        2. You may use an Ethernet cable or a wireless connection to upgrade the 

firmware. It is advisable to use the Ethernet cable.   

        3. It may take up to 

2 minutes

 to upgrade the firmware of the router and up to 

5 

minutes 

to upgrade the firmware of the modem.   

        4. When the firmware of the modem is upgrading, the UMTS LED will flash in 

Blue

-

Green

-

Red

 colors. You should wait about 

4-5 minutes, 

when the LED 

remains as a single color.   

 
Q: How do I connect to the Router?   
A:    1. Connect an Ethernet cable between your PC/Notebook (NB) and the Router.   
        2. Or use WiFi to connect to the Router.   
 

 

   

Q: What’s the default “

Username

” and “Password” to login to the Router?   

A:    Username: admin   
        Password: admin   
   
Q: How do I login into the Web GUI and configure the Router?   
A:    1. Connect 

your 

PC/NB to the Router.   

        2. Open 

Internet Explorer 

or other Web browser.   

        3. Enter 

http://192.168.1.1

 in the address bar. 

        4. Enter the 

Username

 and 

Password

.   

     
Q: Why can’t I connect to the network via built-in LTE/3G module?   
A:    1. Verify if the SIM/USIM is well inserted.   
        2. Check if the LTE/UMTS LED on the Router is solid.   
        3. Check the Status on the GUI to see if the SIM/USIM has been detected.   
        4. Check the Status on the GUI to see if the APN is correct.   
        5. Check the Internet status on GUI to see if the connection is still on. 
   
Q: Why can't I access the GUI?   

A:    If you have changed your WiFi security, SSID, Local IP address, etc., you have 
to repair the network to get a new IP address and access the GUI. 

   

In XP:   

Содержание R560 Series

Страница 1: ...User Manual BandLuxe R560 Series LTE WLAN VoIP Home Router P N 65025200031 Rev A...

Страница 2: ......

Страница 3: ...em 14 System 14 Time Synchronization 15 Remote System Log 15 Administration 15 Router Password 15 Remote Access 16 Backup Flash Firmware 16 Backup Restore 17 Flash new firmware image 17 Flash new modu...

Страница 4: ...ng 49 Port Range Forward 51 UPNP 52 Advanced 53 Diagnostics 53 SMS 55 New SMS 55 Inbox 56 Outbox 57 Draft 58 Setting 60 Help 62 Logout 63 Appendix A FAQ 64 Appendix B Specifications 71 Appendix C Impo...

Страница 5: ...s This manual contains instructions for the installation and configuration Read it carefully to fully understand the functionalities of this router Package Contents R560 series LTE Home Router Power A...

Страница 6: ...ton Short press 1 second Enable signal strength indication Press for 3 seconds 10 seconds Active WPS Long press 10 seconds Restore to factory default settings 5 LAN Port Connect a LAN device as needed...

Страница 7: ...ngth LED 12 SMS LED Solid when there is unread SMS Signal Strength LED 13 Voice LED Solid when VoIP is ready to make receive call Flashing when VoIP is in use 14 Signal Strength Bars Reading Short pre...

Страница 8: ...7 and connect it to an outlet 2 Insert your SIM card in the Router 2 making sure the SIM card orientation matches the SIM card slot as shown in the picture 3 Slide the power switch 3 to ON 4 One of th...

Страница 9: ...ireless and enter default password Default password can be found on the backside of device Please click Connect The xxxx corresponds with the last 4 digits of MAC address Wireless Connection for Mac C...

Страница 10: ...router via the web based utility Login 1 Launch a web browser e g Mozilla Firefox etc 2 In the address bar enter http 192 168 1 1 and press Enter 3 On the opening screen enter the username admin and...

Страница 11: ...eded select Network Mobile Internet U SIM PIN Management Enter the PIN code into text box of PIN Code Verification Click Verify Mobile internet access will be enabled shortly thereafter m me en nu u s...

Страница 12: ...atus This menu displays various status of the router The associated submenu items are Overview System Log Traffic Monitor and Mobile Network Overview The Overview submenu renders complete statistics o...

Страница 13: ...P network address netmask gateway DNS addresses 1 2 and time connected since the establishment of the current mobile internet connection DHCP Leases Display DHCP lease information for each client Host...

Страница 14: ...Status 12 Traffic Monitor Statistics Mobile Network The Mobile Network submenu displays mobile internet statistics Signal Quality Displays signal strength of current mobile internet connection in dBm...

Страница 15: ...Mobile internet service is available with this status Registered Network a Network Name Name of your mobile internet service provider b Network Technology Mobile internet communication signal type E...

Страница 16: ...tings or Language and Style tab to configure respective settings General Settings Local Time Displays current local time To synchronize local time with the browser click on Hostname Enter the desired...

Страница 17: ...options will appear Provide NTP server and NTP server candidates NTP server candidates 1 2 Enter the desired server candidates here Remote System Log Router LAN client IP address Displays the client I...

Страница 18: ...eld specifies whether or not to allow remote access of this router After changing password and or specifying remote access click The screen will display a confirmation message after successful passwor...

Страница 19: ...sly saved as a TAR archive file on your computer or mobile device Just click on to find and select the previously saved TAR archive file and then click Open Confirm that the TAR filename appears besid...

Страница 20: ...t the IPKG package file Then click Open Confirm that the IPKG package filename appears beside the button and click on The system will reboot after successful upgrade Warning Upgrading the firmware may...

Страница 21: ...vider Click Apply after setting up each VoIP telephone line Once the settings have been properly configured you can make receive calls using the connected landline telephone Line 1 Line 2 Setting User...

Страница 22: ...ter with a varying dynamic IP address Before you can use this feature you need to sign up for a DDNS with a DDNS provider www dyndns org or www TZO com Enable Check or uncheck this box to enable or di...

Страница 23: ...rations of different networks connected to this router The configuration items are the same for each network with different default settings Interface Overview Here you can see a brief network status...

Страница 24: ...ng Network Settings Roaming Connection Enables or disables current roaming setting APN Update Displays the current APN Access Point Name version To get the latest version of APN click on APN Auto Uses...

Страница 25: ...le settings To establish a new APN profile type in the new APN profile name in the text box and click on Enter the APN username and password Click on Reset Modem Click Perform reset to reset this rout...

Страница 26: ...ification pending Enter your SIM card verification code in the text box of PIN Code verify and then click on Once the PIN code verification has been executed the router is ready to use the SIM card s...

Страница 27: ...es means that the SIM card is enabled for mobile internet access without requiring PIN code verification Note that if PIN protection is re enabled is the number of allowed PIN verifications remaining...

Страница 28: ...making changes in Setting and or Change PIN sections SIM Management Here you can see the current SIM lock status Scenario 1 SIM lock absent There is no SIM lock means that the SIM card is unlocked Sce...

Страница 29: ...Network 27 Preferred Network Here you can select the preferred mobile network type by clicking on and choosing an option from the drop down list...

Страница 30: ...nother local network device you can enter another local IP address here Subnet Mask Displays current Subnet Mask Device Name The current device name is displayed in gray color The device name can be c...

Страница 31: ...imum number of users for this router Client Lease Time Specifies the amount of lease time allocated to clients of this router i e the expiry time of leased addresses Use h to indicate hours and use m...

Страница 32: ...and IPv4 Address Click on and select a rule from the drop down list If Custom is selected the drop down list will change to a text box where you then can enter a custom address The MAC address is for...

Страница 33: ...work routing path click on To remove any unwanted static network routing path click on the corresponding button Click on after making changes Interface Click on and choose LAN Local Area Network or WA...

Страница 34: ...are a single IP address VPN Passthrough A Virtual Private Network VPN is a type of secured private network connection built upon a publicly accessible infrastructure such as the Internet They usually...

Страница 35: ...version method Hexadecimal Digit Decimal Number Hexadecimal Digit Decimal Number 0 00 8 08 1 01 9 09 2 02 A 10 3 03 B 11 4 04 C 12 5 05 D 13 6 06 E 14 7 07 F 15 SSID and Password Example MAC Address C...

Страница 36: ...ed To enable the WiFi connection of this SSID click on Note The associated SSID is displayed either in the selected submenu tab under WiFi or in the WiFi category item Interface Configuration General...

Страница 37: ...l automatically Advanced Settings Mode Specifies the IEEE wireless standard for WiFi communication The options are Auto The router automatically chooses the optimal IEEE wireless standard 802 11b Data...

Страница 38: ...on to make wireless network available to nearby WiFi clients Wireless Security This router supports wireless data encryption a must for wireless data security The Wireless Security configuration items...

Страница 39: ...i Protected Access Pre Shared Key encryption Cipher Specify the desired encryption protocol by clicking on and selecting an option from the drop down list Auto The system automatically chooses the opt...

Страница 40: ...and CCMP AES Uses both TKIP and CCMP AES encryption protocols Key Enter a password f to secure the access to the SSID s wireless network 5 WPA PSK WPA2 PSK Mixed Mode WiFi Protected Access I II Pre S...

Страница 41: ...timal encryption protocol Force CCMP AES Uses CCMP AES encryption exclusively stronger than TKIP Force TKIP Uses TKIP encryption exclusively Force TKIP and CCMP AES Uses both TKIP and CCMP AES encrypt...

Страница 42: ...server Radius Authentication Port Enter the port number of the RADIUS authentication port Radius Authentication Secret Enter the desired RADIUS secret password MAC Filter MAC Address Filter This tab a...

Страница 43: ...fragmentation RTS CTS Threshold Defines Request To Send transmitter and Clear To Send receiver control packet size WMM Mode Enables or disables Wi Fi Multimedia Mode which gives multimedia data conten...

Страница 44: ...ode is set to PIN Mode Enter the 8 digit alphanumeric PIN in the text box This PIN must match the PIN of the router client If the PIN entered is invalid the text color will become red with an on the r...

Страница 45: ...other 3 External port Enter the port number of the external port used by the server or Internet application Afterward this port number will be echoed to the text box of Internal port 4 Internal IP add...

Страница 46: ...e check the text box under Enable b To remove any Port Forward rule click on the corresponding button 9 To edit a particular Port Forward rule in detail click on the corresponding button and the rule...

Страница 47: ...s To add a new Port Triggering rule 1 Name Enter an application name for this port triggering rule 2 Protocol Click on and select a protocol from the drop down list like TCP UDP TCP UDP or other 3 Tri...

Страница 48: ...able a Port Triggering list rule click on the check box under Enable b To remove any Port Triggering rule click on the corresponding button 8 To edit a particular Port Triggering rule in detail click...

Страница 49: ...e firewall Internet Filter Filter Anonymous Internet Requests This filter blocks anonymous internet requests from outside network Filter Multicast Multicasting allows for multiple transmissions to spe...

Страница 50: ...nguage for websites Select this option to disable Java If you disable Java you run the risk of not having access to Internet sites using this programming language ActiveX ActiveX is a programming lang...

Страница 51: ...clicking the Enable check box To remove the DMZ Host click on To save DMZ host settings click on Network Filtering Network Filtering Network Filtering allows the Router to discard data from certain IP...

Страница 52: ...be added to the IP filtering list by repeating steps 1 0 6 a To enable or disable a IP filtering list rule click on the check box under Enable b To remove any IP filtering rule click on the correspond...

Страница 53: ...plication name for this port range forwarding rule 2 Protocol Click on and select a protocol from the drop down list TCP UDP TCP UDP or other 3 Port Range Forward Specify the range of port forwarding...

Страница 54: ...it a particular Port Forward rule in detail click on the corresponding button and the rule s associated configuration page will appear more flexible and detailed than the settings from steps 1 1 After...

Страница 55: ...address or URL that you want to ping and then select its corresponding internet protocol by clicking either on IPv4 or IPv6 radial button 2 In the text box of Packet Size enter the desired value 3 In...

Страница 56: ...k to start the performance text Traceroute messages will appear below NS Lookup This feature allows you to retrieve name server information 1 In the text box next to enter the IP address or URL that y...

Страница 57: ...a new SMS message Enter the recipient s phone number in the field Phone number Write the text message in the field Contents To erase the written content click on To save a written content as a draft...

Страница 58: ...SMS 56 Inbox Here you can receive and read incoming SMS messages To get messages from the server click on To remove unwanted messages select the message s to delete and click on...

Страница 59: ...ick on and an additional configuration item Forward SMS will appear on top of the configuration item Outbox If necessary modify the recipient s phone number in the field Phone number or modify the mes...

Страница 60: ...SMS 58 To remove SMS messages from Outbox select the message s to be removed and click on Draft Here you can review and send out SMS messages drafts that were previously saved...

Страница 61: ...op of the configuration item Draft If necessary modify the recipient s phone number in the field Phone number or modify the message in the field Contents To cancel it click on To save the written cont...

Страница 62: ...nter phone number in the field Service Center Address and click on To clear the current phone number to enter a new one click on Backup To back up SMS messages to your local computer click on Select S...

Страница 63: ...SMS 61 To recover SMS messages from your local computer click on Browse and select the ZIP file that you saved previously Finally click on...

Страница 64: ...Help 62 Help Click on the corresponding link to download the latest Quick Start Guide and User Manual of this product...

Страница 65: ...n Logout to exit the Web configuration interface and to go back to the Login page Note After a certain period of inactivity you will be automatically logout After clicking on any Menu item you will be...

Страница 66: ...ween your PC Notebook NB and the Router 2 Or use WiFi to connect to the Router Q What s the default Username and Password to login to the Router A Username admin Password admin Q How do I login into t...

Страница 67: ...ions Then click on Repair 2 If you are using a Local Area Connection to connect the Router click on Network Connections and right click on Local Area Connection Then click on Repair Vista 7 1 If you a...

Страница 68: ...Diagnose Follow the subsequent messages to repair Q How do I configure my WiFi settings from GUI A Click on the Network menu to access the Wi Fi submenu and then click on the particular ESSID If you...

Страница 69: ...he menu tabs Status Mobile Internet to verify the Rx Signal Strength dBm Weak signals could significantly slow down internet speed LEDs ON Signal Strength 3G 2G CDMA 2000 RSSI reading 4G LTE RSRP read...

Страница 70: ...outer s IP address http 192 168 1 1 A Your computer s IP address and DNS server address may have been assigned manually Go to Control Panel All Control Panel Items Network and Sharing Center Local Are...

Страница 71: ...Router Q Can I prevent others from using my router A Yes there are some ways to prevent others from using your router 1 Enable your WiFi client filter 2 Disabled your SSID Broadcast 3 Setting your WiF...

Страница 72: ...sly saved TAR file and click on Q How do I use the Reset button of the router A 1 Short press the Reset button to restart the Router 2 Long press the Reset button for more than 10 seconds to reset the...

Страница 73: ...Two ports one for SIP VoIP and one for SIP Fax Power supply plug Yes SIM slot Yes LED Display Yes for Network Status WPS WiFi Signal Strength and Power Signal Strength WPS Reset button Short press 1s...

Страница 74: ...DMZ UPnP Multicast Pass Through DNS DNS Agent DDNS Other features IPv4 IPv6 IPv4v6 dual stack TCP UDP ICMP ARP DHCP Server Client HTTP HTTPs NTP ALGs FTP PPTP RTSP Browser based Administration GUI Set...

Страница 75: ...Network name Signal strength Roaming indication Radio technology Connection status Connection time Traffic Statistics Connection management Auto Connection Connection on demand Connection when availa...

Страница 76: ...Appendix B Specifications 74 Operating Humidity 10 to 80 Non Condensing Storage Humidity 5 to 90 Non Condensing Certification RoHS...

Страница 77: ...EN 301 489 24 Electromagnetic compatibility and Radio spectrum Matters ERM Electromagnetic Compatibility EMC standard for radio equipment and services Part 24 Specific conditions for IMT 2000 CDMA dir...

Страница 78: ...expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B di...

Страница 79: ...cess more user friendly DHCP Dynamic Host Con guration Protocol The way devices obtain IP addresses from a server DUN Dial Up Network Windows component that enables online access via modem EDGE Enhanc...

Страница 80: ...and password are entered in the client s dialing software and sent as one data package as soon as the modems have established a connection rather than the server sending a login prompt and waiting fo...

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