Bandit
3
Copyright 12/17
BANDIT INDUSTRIES, INC.
EXPLANATION OF LIMITED WARRANTY
The warranty validation form must be completed and submitted to Bandit Industries within 10
business days of the purchase of your Bandit machine.
Any and all warranty is NULL AND
VOID if the Warranty Validation Form is not returned within 10 business days of the original
purchase of the machine.
If the original owner elects to sell the machine within the warranty
period, the remaining warranty transfers to the new owner. Do not submit a new Warranty Validation
Form upon the sale of the machine within the warranty period. Please contact Bandit Industries
to report the sale.
The quickest and easiest way to solve most problems is to use this manual to identify and
resolve the issue. If you are unable to do this or need additional assistance, please contact the
authorized dealer and/or Bandit Industries directly.
To initiate a warranty claim, complete and submit a Warranty Consideration Form. This form
is available online at www.banditchippers.com, through the authorized dealer or through Bandit
Industries, Inc. While some warranty claims will be covered by the vendor, all claims should be
initiated through and facilitated by Bandit Industries or the authorized dealer.
Regardless of warranty consideration, all parts will be invoiced at the time of shipment. Warranty
credits may be issued only if the claim forms are completed and all defective parts requested to
be returned have been returned to the requested location.
The manufacturer may elect, at its discretion, to reimburse reasonable labor costs to the
customer or dealer for defect repairs. No reimbursement will be considered without prior approval
from the manufacturer. The hours allowed for repair will be determined by Bandit Industries.
Diagnostic labor and travel expenses will not be covered under warranty.
The manufacturer will not reimburse the customer or dealer labor costs incurred for installing
“bolt-on”or“slip-on”items,suchashydraulicpumpsandmotors,controlvalves,flowdividers,
belts, sheaves, etc. The manufacturer will provide replacement parts to the customer for defective
parts during the warranty period. Please keep the defective parts as you may need to return
them for warranty consideration. A Bandit representative will issue a RMA (Return Merchandise
Authorization) and contact the customer if the defective parts need to be returned.
The manufacturer will not reimburse the customer or dealer for shipping or freight charges for
replacement parts or returned defective parts during the warranty period without prior approval.
It is the customer’s responsibility to install any replacement parts unless the authorized dealer
agrees to install them.
The manufacturer will not reimburse travel costs to the servicing dealer without prior approval
from the manufacturer. It is the customer’s responsibility to deliver the machine to dealer’s service
facility unless the authorized dealer agrees to assist with machine transportation.
All warranty consideration is NULL AND VOID If the Warranty Validation Form
has not been submitted.
The Warranty Validation Form can be mailed in or e-mailed to
Priortodeliverytofinalownerandduringstorage,thismachine
must be serviced and lubricated
to avoid damage that will not be covered under warranty, see “Lubrication & Coolant” page.
Any damage or equipment failure due to incorrect or incomplete service or maintenance by
the equipment owner will not be covered under warranty.
All controls, safety devices, guards, and shields must be correctly operational and securely
in place at all times during equipment operation.
NOTICE
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