Manual Documentation Number: UEC100M/4-2305
9
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 –
www.bb-elec.com
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 –
www.bb-europe.com
Symptoms/Cause
Remedy
Link LED on Local Unit is
on;
Host LED on Local Unit is
off.
Cause:
a) The computer is not
functioning.
b) The Local Unit is not
connected to the
computer.
c) The computer does not
support USB hubs.
d) The Ulinx Extender is
malfunctioning.
1. Disconnect all USB devices from the Remote
Unit.
2. Disconnect the Local Unit from the computer.
3. Disconnect and then reconnect the power
adapter to the Ulinx Extender.
4. Reconnect the Local Unit to the computer.
5. In the Universal Serial Bus controllers section
of Device Manager, check that the Ulinx
Extender is recognised as a “Generic USB
Hub”.
6. If the Ulinx Extender is not recognised, contact
technical support for assistance.
A device is connected to
Remote Unit and the
corresponding Device LED
is off
Cause:
a) The USB device is
malfunctioning.
b) The computer does not
recognise the USB
device.
c) The application software
for the device is not
operating.
d) The Ulinx Extender is
malfunctioning.
1. Disconnect the Ulinx Extender from the
computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
device (of a different type) to the Ulinx
Extender. Connect the Ulinx Extender to the
computer.
5. If the second device does not operate, the
Ulinx Extender may be malfunctioning.
Contact technical support for assistance.
6. If the second device does operate properly,
the first device may not be compatible with the
Ulinx Extender. Contact technical support for
assistance.
10
Manual Documentation Number: UEC100M/4-2305
B&B Electronics Mfg Co Inc – 707 Dayton Rd - PO Box 1040 - Ottawa IL 61350 - Ph 815-433-5100 - Fax 815-433-5104 –
www.bb-elec.com
B&B Electronics – Westlink Commercial Park – Oranmore, Galway, Ireland – Ph +353 91-792444 – Fax +353 91-792445 –
www.bb-europe.com
Symptoms/Cause
Remedy
All LEDs on both the Local
Unit and Remote Unit are
on but the device does not
operate correctly
Cause:
a) The USB device is
malfunctioning.
b) The computer does not
recognise the USB
device.
c) The application software
for the device is not
operating.
d) The Ulinx Extender is
malfunctioning.
1. Disconnect the Ulinx Extender from the
computer.
2. Connect the USB device directly to the USB
port on the computer.
3. If the device does not operate properly,
consult the user documentation for the device.
4. If the device operates properly when directly
connected to the computer, connect another
device (of a different type) to the Ulinx
Extender. Connect the Ulinx Extender to the
computer.
5. If the second device does not operate, the
Ulinx Extender may be malfunctioning.
Contact technical support for assistance.
6. If the second device does operate properly,
the first device may not be compatible with the
Ulinx Extender. Contact technical support for
assistance.