TROUBLESHOOTING
Problem
Cause
Solution
The appliance is not
working
•
Appliance not plugged in
•
Wall outlet not energized
•
Basket Holder not properly
engaged with the appliance
housing
•
ON/OFF
Button pressed during
cooking process
•
Insert the plug into the wall outlet
•
Check fuses and circuit breaker
•
Fit the Basket Holder properly into
the appliance housing
•
Press the
ON/OFF
Button to switch
the appliance on
The appliance is working
but the display does not
light up
Damaged display
Unplug the appliance from the wall
outlet and contact qualified personnel
to check and repair the appliance
The
START/PAUSE
Button
lights up blue but the
appliance does not heat up
Malfunctioning appliance
Unplug the appliance from the wall
outlet and contact qualified personnel
to check and repair the appliance
No beep sounds when set
time elapsed
Malfunctioning appliance
Unplug the appliance from the wall
outlet and contact qualified personnel
to check and repair the appliance
The basket cannot be
removed from the Basket
Holder
•
Damaged Release Button
•
Build-up of food residue
between the basket and Basket
Holder
•
Remove cooked food with suitable
utensils and contact qualified
personnel to check and repair the
Release Button
•
Remove cooked food with suitable
utensils. Switch the appliance off
and allow to cool down. Remove
the food residue.
The Basket Holder cannot
be placed in the appliance
•
Overfilled basket
•
Basket incorrectly placed in the
Basket Holder
•
Remove some food from the basket
•
Push the basket down into the
Basket Holder until you can hear a
click
Food not fully cooked
•
Cooking time too short
•
Cooking temperature too low
•
Too much food in the basket
•
Extend the cooking time
•
Increase the set temperature
•
Remove some food from the basket
Food over cooked or burnt
•
Cooking time too long
•
Reduce the cooking time