14
15
WARRANTY INFORmATION
1-YEAR LImITED WARRANTY
Hearthmark, LLC doing business as Jarden Home Brands warrants that for a period of
one year from the date of purchase, this product will be free from defects in material and
workmanship. Jarden Home Brands, at its option, will repair or replace this product or any
component of the product found to be defective during the warranty period. Replacement
will be made with a new or remanufactured product or component. If the product is no
longer available, replacement may be made with a similar product of equal or greater
value. This is your exclusive warranty. DO NOT attempt to repair or adjust any electrical or
mechanical functions on this product. Doing so will void its warranty.
The warranty is valid for the original retail purchaser from the date of initial retail purchase
and is not transferable. Keep the original sales receipt. Proof of purchase is required to obtain
warranty performance.
This warranty does not cover normal wear of parts or damage resulting from any of the
following: negligent use or misuse of the product, use on improper voltage or current, use
contrary to the operating instructions, disassembly, repair or alteration by anyone other
than Jarden Home Brands or an authorized Jarden Home Brands service center. Further, the
warranty does not cover: Acts of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on Jarden Home Brands’ Liability?
Jarden Home Brands shall not be liable for any incidental or consequential damages caused
by the breach of any express, implied or statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of
merchantability or fitness for a particular purpose is limited in duration to the duration of
the above warranty.
Jarden Home Brands disclaims all other warranties, conditions or representations, express,
implied, statutory or otherwise.
Jarden Home Brands shall not be liable for any damages of any kind resulting from the
purchase, use or misuse of, or inability to use the product including incidental, special,
consequential or similar damages or loss of profits, or for any breach of contract,
fundamental or otherwise, or for any claim brought against purchaser by any other party.
pLEASE DO NOT RETURN THIS pRODUCT TO ANY OF THESE ADDRESSES
OR TO THE pLACE OF pURCHASE.
How to Obtain Warranty Service
In the U.S.A.
If you have any question regarding this warranty or would like to obtain warranty service,
please call
1-800-240-3340
and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Hearthmark, LLC doing business as Jarden Home
Brands located in Daleville, Indiana 47334. If you have any other problem or claim in
connection with this product, please write our Consumer Service department.
SERVICE AND mAINTENANCE
Replacement parts
• Pot, Stirrer, Knob Only and Glass Lid – Call 1-800-240-3340 in the U.S.
To assist us in serving you, please have the freshTECH Jam & Jelly Maker model
number and date of purchase available when you call. The model number is located
on the bottom of the appliance Base.
U.S. 1-800-240-3340
Hours of Operation: monday - Friday, 8:30am - 4:30pm EST
You may also visit our website at www.freshTECHJamMaker.com for service
information.
We welcome your questions, comments or suggestions. In all your communications,
please include your complete name, address and telephone number and a description
of the problem.
Visit our website at www.freshTECHJamMaker.com and discover the secret to
making the perfect batch of homemade jam or jelly. You will also find a lip-smacking
assortment of gourmet recipes, entertaining tips and the latest information on
freshTECH products.
www.freshpreserving.com
To learn more about home canning and
other Ball
®
fresh preserving products, visit
WARRANTY REgISTRATION
To register your freshTECH Jam Maker for warranty coverage, retain proof of purchase
along with product ID and visit www.freshTECHJamMaker.com.