Balcrank
®
Products, Inc.
115 Reems Creek Road
Weaverville, NC 28787
800-747-5300
800-763-0840 Fax
www.balcrank.com
Distributed by:
SERVICE BULLETIN SB2004
Rev. E 9/03
822027
WARRANTY
All Balcrank
®
equipment sold by authorized Balcrank
®
distributors is warranted to their original customer to be free
from defects in materials and workmanship for a period of one year from the date the equipment was sold to the
original customer. Select equipment carries extended warranty terms as individually noted within the Balcrank
®
Lubrication Equipment & Accessories User Price List. Any Balcrank
®
equipment carrying an extended warranty will
be warranted for the period indicated; those items carrying a “lifetime” warranty are warranted for a period of thirty
years. All Balcrank
®
equipment determined by Balcrank
®
to have defective materials or workmanship within the
one year warranty period will be repaired or replaced. For equipment carrying extended warranties Balcrank
®
will
repair or replace the product including parts and labor for the rst full year and will provide parts only for the
remaining period of the specied warranty.
This warranty only covers equipment installed and operated according to applicable Balcrank
®
Service Bulletins and
Installation Instructions. Any equipment claimed to be defective must be returned, freight prepaid, to an Authorized
Balcrank
®
Service Center. If the part(s) or equipment is found to be defective, it will be repaired or replaced, and
returned freight prepaid from the Authorized Service Center. If the claimed part(s) or equipment is found not to
be defective, the Authorized Balcrank
®
Service Center will, upon written authorization being received from the
original customer, repair them for a reasonable charge to the customer which will include all applicable parts,
labor, and return transportation costs. Any equipment returned to Balcrank
®
must have the Warranty Service
Claim number (WSC#) clearly marked on the outside of the carton. Balcrank’s sole responsibility is for defects
in material and workmanship, and Buyer’s sole and exclusive remedy hereunder, shall be limited to repair or
replacement of the defective part or equipment.
This warranty does not cover, nor shall Balcrank
®
be liable for repair or replacement of parts or equipment
resulting from general wear and tear through use, or damage or failure caused by improper installation, abuse,
misapplication, abrasion, corrosion, insufcient or improper maintenance, negligence, accident, alteration, or
substitution of non-Balcrank component parts. Furthermore the Balcrank
®
Warranty for Lubrication Equipment and
Accessories does not cover the following specic conditions:
n
Failure or damage to equipment that is caused by dirt or debris in air and uid lines. This includes, but is not
limited to clogged inlet lters, strainers, or regulators; uid meters; control handles; uid tips; and valves.
n
Failure of normal wear parts including but not limited to: “o”-rings, packings, seals and valves unless originally
improperly installed by the factory.
n
Products placed in applications for which their use was not intended. Examples include but are not limited to: A
lubricant pump being used to pump solvents, or placing a piece of equipment intended strictly for indoor use in
an outdoor application.
n
Damage to equipment resulting from operation above and beyond Balcrank’s recommendations.
n
Leaks at air and uid ttings and connections.
n
Damage caused by thermal expansion when adequate pressure relief was not included in the system.
n
Loose suction tubes on pumps.
n
Reel spring tension adjustment.
THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL BALCRANK BE LIABLE
FOR ANY SPECIAL, CONSEQUENTIAL, OR OTHER DAMAGES OF SIMILAR NATURE, INCLUDING BUT NOT
LIMITED TO LOST PROFITS, LOST PRODUCTION, PROPERTY DAMAGE, PERSONAL INJURY, WHETHER
SUFFERED BY BUYER OR ANY THIRD PARTY, IRRESPECTIVE OF WHETHER CLAIMS OR ACTIONS, LEGAL
OR EQUITABLE, FOR SUCH DAMAGES ARE BASED UPON CONTRACTS, WARRANTY, NEGLIGENCE,
STRICT LIABILITY, OR OTHERWISE. ANY CLAIM OR ACTION FOR BREACH OF WARRANTY MUST BE
BROUGHT WITHIN TWO (2) YEARS FROM THE DATE OF SALE TO THE ORIGINAL CUSTOMER.
