Display Issues
The screen is blank.
• Do the following:
- If you are using the AC adapter, or
using the battery, and the battery status
indicator is on, increase the brightness of
the display.
- Press the power button to resume from
sleep mode.
- If the problem persists, follow the
solution in the next problem “The screen
is unreadable or distorted.”
The screen is unreadable
or distorted.
• Make sure that:
- The screen resolution and color quality
are correctly set to default.
- The external monitor type is correct.
Incorrect characters appear
on the screen.
• Are the operating system or programs
installed correctly? If they are installed
and configured correctly, have the
device serviced.
Sound Issues
No sound can be heard from
the speaker even when the
volume is turned up.
• Make sure that:
- The mute function is off.
- The headphone/microphone jack is not
being used.
- Speakers are selected as the
playback device.
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