When I turn on the device,
nothing appears on the screen.
• If the screen is blank, make sure that:
- The AC adapter is connected to the
device and the power cord is plugged
into a working electrical outlet.
- The device powered is on. (Press the
power button 6 seconds to force the
power OFF, and power it on again.)
• If these items are properly set, and the
screen remains blank, have the device
serviced.
My screen goes blank while
the device is on.
• Your device is in sleep mode. Do one of
the following to resume from sleep mode:
- Press the power button.
- Press the Bak USA logo on the screen.
The critical low-battery error
message appears, and the device
turns off.
• The battery power is getting low.
Connect the AC adapter to the device.
The device enters sleep mode
immediately after it is powered on.
• Make sure that the battery is charged.
• The operating temperature may be too
hot. Move to a cooler environment and try
to wake the device.
The device does not return from
sleep mode and the device does
not work.
• If your device is in sleep mode, connect
the AC adapter to the device, then press
the key button or the power button.
• If your device is powered-off, connect
the AC adapter to the device, then press
the power button to resume operation.
Screen Issues
Sleep Issues
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