Returns:
Merchandise to be returned
must
have proper authorization.
Please contact your dealer for assistance with this procedure.
A reference (return authorization or RA) number is to be
clearly marked on all cartons and correspondence. Freight
charges are to be prepaid, as collect shipments are not
accepted. Items must be in the original packaging and
returned within 30 days of the invoice date. Returns that are
not
the result of a warranty claim are subject to a restocking
fee of 20% to cover inspection and handling. Any damage
due to use, mishandling, or improper packing of the return will
be noted and deducted from the credit issued. Special order
items may not be returned for credit.
Bailey Customer Service
Representatives will complete a “Returned Merchandise
Information” form to clearly identify all information concerning
the returned merchandise.
Specifications:
Due to continuous improvements in design, materials, and
construction techniques, specifications in the Bailey catalog
are subject to change without notice. In all cases, the
equipment shipped will be of equal or superior quality. Bailey
Manufacturing Company also reserves the right to
discontinue the manufacture of any product at such time as
we consider necessary.
Customer Service:
When service is required, it is nearly impossible to place a
value on it. For that reason we have an extremely competent
Customer Service Department available to assist you with
answers to your questions or recommendations in your
planning process. In the unlikely event that a product may be
in need of repair, our staff will assist with prompt identification
of the required replacement part. Have the date of purchase
and the name of your Bailey dealer handy for reference.
Please contact us at 1-800-321-8372 between the hours of
8:30 AM and 4:30 PM Eastern Time weekdays for
assistance.
Page 12
Model 9920 Basic Stationary Mat
BAILEY MANUFACTURING COMPANY
800-321-8372 • FAX: 800-224-5390
