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ERROR CODE DEFINITION
CONSUMER MANUAL –
DP C18.CAN
8 ERROR CODE DEFINITION
The HMI can show the faults of Pedelec. When a fault is detected, the icon
will be indicated and one of the
following error codes will be indicated too.
Note: please read carefully the description of the error code. When the error code appears, please first restart the sys-
tem. If the problem is not eliminated, please contact your dealer or technical personnel.
Error
Explanation
Troubleshooting
04
The throttle is not back in correct
position.
Check the throttle can be back in correct posi-
tion, if the situation does not improve, please
change a new throttle.
05
The throttle has fault.
1. Check the connector or cable of throttle
whether they are properly or securely installed;
2. Disconnect the throttle, If the problem is
not eliminated, please contact your dealer or
professional.
07
Over Voltage Protection
1. Re-install or replace the battery;
2. If the problem is not eliminated, please
contact your dealer or professional.
08
Fault with hall sensor/signal inside
of motor
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
09
Fault with motor phase lines
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
10
The temperature inside of motor
reaches to the max protection value
Stop to ride and make the e-bike for a rest.
11
The temperature sensor of motor
has fault
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
12
Fault with current sensor inside
controller
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
13
Fault with temperature sensor inside
of battery
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
14
The temperature inside of controller
reaches to the max protection value
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
15
Fault with temperature sensor inside
of controller
Stop to ride and bring your Pedelec to your
dealer or to a specialist to have the error fixed.
FiSHAW 2020
