WARRANTY
Backyard Play Systems warrants the following:
1. All wood and plastic (polymer) coated wood components have a Limited Lifetime Warranty.
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due solely to damage caused by fungal decay or termites.
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solely to damage caused by fungal decay or termites. The plastic coating color can fade naturally over
time. This warranty excludes color fading.
2. All non-wood components* have a three year Limited Warranty.
*Ropes carry a one year Limited Warranty.
3. Installation labor has a three year Limited Warranty applicable on playsets installed by Backyard Play
Systems. Labor warranty does NOT apply to Do-It-Yourself playset kits or kits installed by a third party.
Backyard Play Systems will repair, replace or pay for the affected part at our discretion. In no event shall
Backyard Play Systems pay the cost of labor or installation or any other costs related thereto.
Non-residential use of the system is prohibited and will void this warranty as the system is designed
for residential use only.
Conditions
The warranty is effective only when:
1. The unit has been erected in accordance with the assembly instructions.
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2. The unit has been regularly and properly maintained and inspected.
3. The failure occurs when the unit is owned by the original purchaser.
4. This warranty is non-transferable
5. Backyard Play Systems has received a copy of your original proof of purchase with any claims in writing.
6. Backyard Play Systems has had reasonable opportunity during the sixty (60) days following the
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require proof in the form of photographs or inspection by Backyard Play Systems.
Wooden components may have imperfections such as checks and knots. These are natural
blemishes and imperfections which are inherent to wood. The imperfections not resulting in structural
failure are not covered under this warranty.
Requirements
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Claim Procedure
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Please have ready the information below when you call or include the information in writing:
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2. A list of the part(s) for which the claim is made.
3. Proof of purchase of the Backyard Play Systems item, as shown on the original invoice.
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Mail the above information to:
Backyard Play Systems
Attn: Customer Service
1000 Ternes Dr.
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