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Care & Maintenance
Maintain your outdoor gazebo by removing the canopies and storing out of the elements when not in use, or
during hazardous weather conditions (wind, rain, snow, etc.).
Frame:
Clean frames with a mild soap and warm water. Do not use abrasive materials, cleaners or bleach.
Rinse with clean water and dry thoroughly. Always clean, drain and dry thoroughly before storing
for the winter.
Fabric:
Main roof canopy, upper roof vent canopy, and awning canopy may be cleaned by hand with a mild
solution of soap and water. Rinse canopies thoroughly and allow to drip dry. Do not machine wash
or tumble dry, as canopies may shrink. Do not use bleach or solvents on canopies.
Warranty
You must retain the original receipt to obtain warranty service.
What is covered?
Frame:
Frame is warranted against rusting for 1-year
Finish:
Frame finish is warranted against peeling, cracking or blistering for 1-year if the product has not
been scratched or abraded.
Fabric:
Main roof canopy, upper roof vent canopy, and awning canopy are covered by a 1-year warranty
against manufacturing defects.
What is not covered?
EXCLUSIONS: Gazebo use for commercial, contract, or other non-residential purposes, damage due to acts
of nature, vandalism, misuse, or improper assembly are not covered. Discoloration or fading of the finish or
fabrics as a result of chemicals or spills, pool water chemicals or salt water is not covered. Mildew of fabric is
not covered. Corrosion and rusting of frames and hardware is not covered. If within the stated warranty
period this product is found to be defective in material or workmanship, the purchaser must contact the
manufacturer's customer service department. The manufacturer, at its option, will repair or replace the
defective parts. Proof of purchase (dated register receipt) is required for warranty claims. It remains the
customer's responsibility to pay for freight and packaging charges to and from the service center. Warranty
is to the original purchaser and is non-transferable. Any replacement or warranted items will be in the
original style and color, or similar style and color if the original is unavailable or has been discontinued.
Questions, problems, missing or damaged part? Before returning to the store call or email our Customer
Service.
Customer Service Contact Information:
Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Central Time (CT)
Phone: 1-888-607-4417
Email: [email protected]
