In case a return is required, the item must be returned in original
box. Without this your return will not be accepted.
DO NOT discard the box / original packaging.
Take a photo of the box markings.
Take a photo of the damaged part (if applicable).
Send us an email with the images requested.
A photo of the markings (text) on the side of the box is required in
case a part is needed for replacement. This helps our staff identify
your product number to ensure you receive the correct parts.
A photo of the damage is always required to file a claim and get
your replacement or refund processed quickly. Please make sure
you have the box even if it is damaged.
Email us directly from marketplace where your item was purchased
with the attached images and a description of your claim.
Return / Damage Claim Instructions
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