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4‐2 Troubleshooting

If you encounter any problem using this wireless network card, don’t
panic! Before calling in for support, please go through the
troubleshooting table. The problem may get resolved following the
helpful hints here.

Scenario

Solution

I can’t find any wireless
access points / or wireless
routers in ‘Site Survey’.

1.

Click ‘Refresh’ a few more times to see
if you can bring up the wireless access
point or wireless router.

2.

Please move closer to any known
wireless access point.

3.

Try unplugging your modem & router
from the power source. Then replug
them both after a 5 seconds.

4.

Make sure your Computer’s software is
fully up-to-date and is running the latest
service pack and drivers.

5.

Please adjust the position of network
adapter or router (you may have to move
your computer if you’re using a
notebook computer) and click ‘Rescan’
button for few more times. If you still
can’t find the wireless access point or
wireless device, you may need to move
closer to the place where the wireless
access point or wireless router is located.

6.

If all else fails please try recreating your
network following the instructions on
your router’s manual.

Nothing happens when I
click ‘Open Config
Utility’

1.

Please make sure the wireless network
USB adapter is inserted into your
computer’s USB port.

2.

Remove the card and insert it into
another USB port.

3.

Reboot the computer and try again.

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Содержание AWU111N

Страница 1: ...I AWU111N 150N Wireless USB Adapter Ultra Nano Size User Manual ...

Страница 2: ...II Version 1 0 March 2011 ...

Страница 3: ...oration Without the permission of AZiO Corporation any individual or party is not allowed to copy plagiarize imitate or translate into other languages All the photos and product specifications mentioned in this manual are for reference only As upgrade of software and hardware progresses there will be changes And if there are changes AZiO is not responsible for informing in advance If you would lik...

Страница 4: ...off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio technician for help FCC Caution ...

Страница 5: ... with SAR for general population uncontrolled exposure limits in ANSI IEEE C95 1 1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C The equipment version marketed in US is restricted to usage of the channels 1 11 only ...

Страница 6: ...y of those who install and use it However special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment EU Countries Intended for Use The ETSI version of this device is intended for home and office use ...

Страница 7: ... existing profile 26 2 3 4 Make a copy of existing profile 27 2 3 5 Set as default profile 28 2 4 View Network Statistics General Information and Status 29 2 4 1 General Information 29 2 4 2 Status 30 2 4 3 View Network Statistics 31 2 5 Miscellaneous Settings 32 2 6 Establish secure connection with AP by WPS 33 2 6 1 PIN Code 35 2 6 2 Push Button 37 CHAPTER III Soft AP Function 39 3 1 Switch to A...

Страница 8: ...r than 802 11g wireless networks Features of this adapter include Complies with IEEE 802 11b g n standards QoS function WMM feature Control the bandwidth required for different applications Supports major encryption methods like WEP WPA and WPA2 encryption WPS configuration Utilizing the software program of the adapter you can get your computer connected by pushing a button or entering an 8 digit ...

Страница 9: ...LEASE KEEP THIS NETWORK CARD OUT OF REACH FROM CHILDREN 4 This network adapter will become hot when used for a prolonged period This is normal and is not a malfunction DO NOT put the network adapter on paper cloth or other flammable objects after it has been used for a long time 5 There are no user serviceable parts inside the network adapter If you found that the network adapter is not working pr...

Страница 10: ...3 1 3 System Requirements An available USB port Windows XP Vista 7 or newer operating system CD ROM drive for driver installation At least 100MB of available disk space ...

Страница 11: ...this wireless network adapter please check if there is anything missing in the package and contact your dealer of purchase or our support team to claim for missing items USB Wireless Network adapter Driver Utility Quick Guide User Manual CD ROM 1 2 ...

Страница 12: ...Link Activity Off No wireless network card is installed On Solid light for 5 seconds indicates WPS connection has been established successfully Blinking Wireless network card is transferring or receiving data Fast Blinking three times per second means WPS is activated The network adapter will wait for 2 minutes to establish WPS connection 1 2 ...

Страница 13: ...on Please follow these instructions to install your new wireless network adapter 1 Insert the USB wireless adapter into an available USB port of your computer when the computer is switched on Never use force to insert the adapter If it feels stuck flip the adapter over and try again ...

Страница 14: ...ppear on your computer click Cancel 3 Insert device driver CDROM into the CD DVD ROM drive of your computer and run the Setup exe program For Windows Vista Windows 7 OS you ll be prompted to confirm installation Click Yes to continue ...

Страница 15: ...8 4 Please select the language you wish to use then click Next 5 Click Next to continue ...

Страница 16: ... please be patient 7 Click Finish to reboot your computer and complete the installation process If you don t want to reboot computer now select No I will restart my computer later option and click Finish Please note that you have to reboot your computer before you can use your new USB wireless network adapter ...

Страница 17: ... show the quick menu of the configuration utility This icon also uses different colors to indicate the status of the wireless connection Wireless network card not detected No connection with access point is established red Connection with access point has been established green For detailed instructions of wireless network configuration utility please see next chapter HERE ...

Страница 18: ...h Windows operating system 2 2 1 Using the AWU111N Configuration Utility Please follow the instructions below to use the configuration utility to connect to a wireless access point 1 Left click the configuration utility icon located at lower right corner of computer desktop to open the configuration utility 2 Wireless utility will appear Click Available Network menu to search for wireless access p...

Страница 19: ...o the access point When the access point you re looking for is on the list left click it and then double click it or click Add to Profile 4 If a password is required to access the wireless access point please input it in the Network key field and input it again in Confirm network key for confirmation Click OK when password is properly inputted NOTE Network security type Network Authentication and ...

Страница 20: ...be filled as the access point you selected when SSID is not hidden and grayed out If SSID is hidden you have to input the correct SSID This is a computer to computer ad hoc network Check this box if you wish to connect to another computer network device by ad hoc method When not accessing to wireless access point you have to check this box Channel Select wireless channel for ad hoc connection This...

Страница 21: ... select 1 but please refer to the setting of the access point Network key Confirm network key When the encryption type is WPA or WPA2 PSK it s required to input a set of passphrase to connect to wireless access point Please input the same passphrase in two boxes for confirmation EAP TYPE Tunnel Provision Mode When authentication type is any of 802 1X you have to select EAP type tunnel and provisio...

Страница 22: ...nutes please be patient When the Status become Associated your computer is connected to access point you selected Click Close to close configuration menu NOTE If you connected to an access point but the connection has been dropped soon please check security settings and re check password spelling ...

Страница 23: ... have a built in wireless network configuration utility called Windows Zero Configuration WZC You can also use WZC to configure your wireless network parameter 1 Right click the configuration utility icon and click Open Config Utility 2 Check Windows Zero Config box ...

Страница 24: ... mode will appear Click OK to continue NOTE To return to use the configuration utility uncheck Windows Zero Config box 4 Click Start button should be located at the bottom left corner of windows desktop click Control Panel then click Network and Internet Connections in Control Panel ...

Страница 25: ...ons 6 Right click Wireless Network Connection it may have a number as suffix if you have more than one wireless network card please make sure you right click the 802 11n Wireless LAN USB Card then select View Available Wireless Networks ...

Страница 26: ...an click Refresh network list to rescan access points Click the access point you want to use if it s shown then click Connect 8 If the access point is protected by encryption you have to input its security key or passphrase here It must match the encryption setting on the access point If the access point you selected does not use encryption you ll not be prompted for security key or passphrase ...

Страница 27: ...20 9 If you can see Connected message the connection between your computer and wireless access point is successfully established ...

Страница 28: ...ou can store the connection parameters encryption passphrase security etc etc as a profile for every access point so you don t have to input these parameters every time when you want to connect to a specific wireless access point To manage profiles right click the configuration utility icon located at lower right corner of computer desktop then click Open Config Utility Click the Profile menu ...

Страница 29: ...w profile By this function you can setup the connection parameters for a specific wireless access point in advance without contacting it first If you want to create a new profile click Profile menu then click Add button ...

Страница 30: ...al with the SSID of the access point you wish to connect This is a computer to computer ad hoc network Check this box if you wish to connect to another computer network device by ad hoc method When not accessing to wireless access point you have to check this box Channel Select wireless channel for ad hoc connection This option only appears when you re using ad hoc connection Network Authenticatio...

Страница 31: ...ng of the access point Network key Confirm network key When the encryption type is WPA or WPA2 PSK it s required to input a set of passphrase to connect to wireless access point Please input the same passphrase in two boxes for confirmation EAP TYPE Tunnel Provision Mode When authentication type is any of 802 1X you have to select EAP type tunnel and provision mode from dropdown menu This setting ...

Страница 32: ...an existing profile When you no longer need an existing profile you can remove it If you want to remove a profile click Profile menu then select an existing profile which you wish to remove and then click Remove button ...

Страница 33: ...ou wish to change the content of the profile you can use this function Please select a profile from the list first then click Edit button You ll be provided with the contents of selected profile and you can edit them Click OK to save changes or click Cancel to discard changes ...

Страница 34: ...s function This function is very convenient when you need to build a new profile which parameters are similar to any existing profile To do this select an existing profile then click Duplicate button You ll be prompted to input a profile name please use an identical name that does not exist in profile list ...

Страница 35: ...u wish to use a specific profile as default connection you can select a profile in the list and click Set Default Selected profile will become default selection and the configuration utility will attempt to connect to selected access point ...

Страница 36: ...g 2 4 1 General Information If you want to know the general information of the access point you re connecting to click General menu All general information like signal strength and link quality will be displayed here This information is useful when you encounter a problem connecting to an access point If you wish to get a new IP address from the DHCP server you can click on ReNew IP button This ca...

Страница 37: ...30 2 4 2 Status If you want to know the status of your wireless network card click the Status menu ...

Страница 38: ...cal data of wireless network card click the Statistics menu and the statistics of the wireless connection will be displayed All connection related statistics are displayed here You can click the Reset button to reset the statistics of all values back to 0 ...

Страница 39: ...ck this box to hide it Radio Off Switch wireless radio off Wireless network functionalities are disabled Disable Adapter Disable wireless network adapter All functionalities of configration menu will disappear To resume unckeck Disable Adapter HINT If your adapter seems to not want come of disabled mode try uninstall your internet security software then re install your card Windows Zero Config Use...

Страница 40: ... to become a WPS enabled access point Since they may not have a hardware button to press for WPS setup you can use an alternative WPS setup method input the pin code Every WPS compatible wireless network card support the pin code configuration method you can just input the code to wireless access point The wireless access point and wireless network card will do the rest for you This wireless netwo...

Страница 41: ...etup menu 3 You can use either PIN code or Push Button configuration The WPS compatible wireless access point must use the same type of WPS For instructions on setup each type of WPS see next 2 chapters for detailed instructions ...

Страница 42: ...ed to select the access point you wish to connect to If you know its SSID click Yes otherwise click No If you select Yes a list of all WPS compatible Access Points nearby will be displayed You can click Refresh to rescan Identify which AP you would like to connect to and click the Select button ...

Страница 43: ...lect Yes or No in the previous step the network card will attempt to connect to the WPS compatible AP and an 8 digit number will appear Please input this number to AP s configuration menu within 2 minutes and the network card will establish secure connection with AP automatically To stop this procedure before connection is established click Cancel ...

Страница 44: ...utton WPS configuration please click Push Button Config PBC button This is the easiest way to establish secure connection by WPS but if there re more than one WPS compatible AP using Push Button config please use PIN Code method instead ...

Страница 45: ...u click Push Button Config a message box will appear Please activate Push Button function on wireless access point now and wireless network card will establish secure connection with access point within one minute ...

Страница 46: ...l other computers and wireless devices can connect to your computer wirelessly even share the internet connection you have Please follow the instructions in the following chapters to use the AP function of your wireless card 3 1 Switch to AP Mode and Station Mode The default operating mode of the wireless card is Station Mode a client of other wireless access points Please follow the following ins...

Страница 47: ...40 2 Select Mode and then select Access Point It requires few seconds to switch to AP mode please be patient ...

Страница 48: ...41 After the mode switch is complete you ll see general information of software AP which shows AP s SSID and connected wireless clients ...

Страница 49: ...42 3 1 1 Configure SSID and Channel To configure software AP click Config button ...

Страница 50: ...ajor items are listed below Network Name SSID Please input the SSID the name used to identify this wireless access point here Up to 32 numerical characters can be accepted here no spaces Channel Please select the wireless channel you wish to use from 1 to 13 To save changes click OK otherwise click Cancel to leave this menu and keep the settings untouched ...

Страница 51: ... Encryption Select a data encryption method from dropdown menu ASCII PASSPHRASE If the encryption method is WEP check either ASCII or PASSPHRASE box and input a WEP passphrase Key Index Select WEP key index 1 4 If you don t know which one you should use select 1 Network key Confirm network key IF network authentication mode is WPA please input WPA passphrase in both box To save changes click OK ot...

Страница 52: ...se input wireless beacon time interval here DTIM Period Please input DTIM Delivery Traffic Indication Message here Preamble Mode Select wireless frame preamble mode long or short from dropdown menu Set Defaults Reset all settings back to factory default value Apply Save changes If you changed any setting here and they cause a problem in communicating with wireless clients click Set Defaults to res...

Страница 53: ...46 3 3 Wireless Statistics Select Statistics menu and the data statistics about software access point will be displayed Click Reset to reset the value of every item back to 0 ...

Страница 54: ...or all wireless clients to get connected to Internet If you have only one network card you don t have to select network card here If you have more than one network card select the one you wish to be used as the internet gateway Click Apply to save changes Apply is grayed out when no changes are made on this page ...

Страница 55: ...ta Rate 11b 1 2 5 5 11Mbps 11g 6 9 12 24 36 48 54Mbps 11n 20MHz MCS0 7 Up to 72Mbps 11n 40MHz MCS0 7 Up to 150Mbps Security WEP 64 128 WPA WPA2 and IEEE 802 1x Antenna Internal Antenna 1T1R Drivers Windows XP Vista Windows 7 LED Link Activity Transmit Power 11b 16 1 5dBm 11g 14 1 5dBm 11n 13 1 5dBm Dimension 7 1 H x 14 9 W x 17 4 D mm Temperature 32 104 F 0 40 C Humidity 10 95 NonCondensing Certif...

Страница 56: ...Make sure your Computer s software is fully up to date and is running the latest service pack and drivers 5 Please adjust the position of network adapter or router you may have to move your computer if you re using a notebook computer and click Rescan button for few more times If you still can t find the wireless access point or wireless device you may need to move closer to the place where the wi...

Страница 57: ...oing into your wireless router security setup page 3 Ensure you are attempting to connect to the correct access point Your access point normally will have the strongest signal on the list 4 Try unplugging your modem router from the power and re plug them several seconds later 5 Make sure your computer is running the latest service pack and wireless driver 6 If all else fails try resetting your rou...

Страница 58: ...provided with a company wireless router the network key on that case would be located on a sticker underneath the router labeled as either one of the following Network Key Network Passphrase WEP Key or WPA Key 4 How do I know which network to connect to Your network is most likely the one with the strongest signal strength or signal bars 5 I have typed in my network key but nothing is happening Wh...

Страница 59: ...ion wherever and however communicated or stored while making more efficient use of hardware and or software than previous encryption standards It is also included in IEEE 802 11i standard Compare with AES TKIP is a temporary protocol for replacing WEP security until manufacturers implement AES at the hardware level 10 Would the information be intercepted while transmitting on air WLAN features two...

Страница 60: ... the shipping cost of the return of the defective unit to AZIO for inspection AZIO at their sole discretion may replace them with a new or like new item which may be an open box item which has passed full functionality tests This warranty does not cover any incompatibilities due to the user s computer hardware software or related system configuration in which the product interfaces The warranty do...

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