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AXIS P3367–V Fixed Dome Network Camera

Table of Contents

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Checking the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Upgrading the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Symptoms, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . .

Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Performance Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Содержание P3367-V

Страница 1: ...AXIS P3367 V Fixed Dome Network Camera User Manual...

Страница 2: ...ives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrict...

Страница 3: ...duct shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To pr...

Страница 4: ...9 View Area 22 Overlay 22 Privacy Mask 24 Focus Zoom 24 Audio Settings 25 Audio Clips 26 Live View Config 28 PTZ Pan Tilt Zoom 31 Preset Positions 31 Guard Tour 32 Advanced 32 Control Queue 33 Detecto...

Страница 5: ...etwork Camera Table of Contents Troubleshooting 60 Checking the Firmware 60 Upgrading the Firmware 60 Symptoms Possible Causes and Remedial Actions 61 Technical Specifications 65 Connectors 68 Perform...

Страница 6: ...ce with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 I O Connector Use with external devices in combination with for ex...

Страница 7: ...nnecting to an AXIS Video Hosting System service See page 51 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service...

Страница 8: ...e a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Addre...

Страница 9: ...ssword dialog which opens when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certif...

Страница 10: ...ferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls...

Страница 11: ...re information The toolbar displays the following buttons The Play button connects to the Axis product and starts playing a media stream The Stop button stops the media stream The Snapshot button take...

Страница 12: ...eue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ Control Queue...

Страница 13: ...that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UD...

Страница 14: ...ges from the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as an...

Страница 15: ...accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be use...

Страница 16: ...inistrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Basic Setup Basic Setup provides shortcuts to the settings tha...

Страница 17: ...ttings See page 17 Stream profiles See page 19 Camera settings See page 19 View areas See page 22 Overlay image See page 22 Privacy mask See page 24 Focus and zoom See page 24 Audio settings See page...

Страница 18: ...product always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 22 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part...

Страница 19: ...give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settin...

Страница 20: ...be adjusted using the slidebar White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to a...

Страница 21: ...from being reduced For example to get 30 fps set Max shutter to 1 30 Fixed to use a fixed shutter speed Gain measured in decibel dB is the amount of amplification applied to the image A high gain may...

Страница 22: ...size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without a...

Страница 23: ...The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by 4 and cannot be larger than the maximum image resolut...

Страница 24: ...ect a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5 Enter the text to display in the Text field This is the...

Страница 25: ...ls in an area of the image and can be used to ensure that the size of the image fulfills certain requirements for example for face recognition Use the mouse to move and resize the pixel counter or ent...

Страница 26: ...complicated and most widely used codec If achieving the best possible audio quality is a priority AAC is the recommended codec to use An AAC license is included in the Axis product G711 is an unlicens...

Страница 27: ...ct to play audio clips when an event occurs an action rule must be set up For more information see Events on page 39 Note Audio clips cannot be used if the product s audio functionality is enabled The...

Страница 28: ...ur requirements It is possible to define the following features of the Live View page Stream Profile See page 19 Default Viewer for Browser See page 29 Viewer Settings See page 29 Action Buttons These...

Страница 29: ...nder the video image in your browser H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of...

Страница 30: ...activates the output for a defined period of time The pulse time can be set from 1 100 second to 60 seconds Active Inactive displays two buttons one or each action To configure the active and inactive...

Страница 31: ...o PTZ Preset Positions 2 Click in the image or use the controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field 4 Click Add to save the preset...

Страница 32: ...s or minutes 6 Specify the View Order or select the Random view order option 7 Click Save To modify or remove guard tours go to PTZ Guard Tour select the guard tour in the Guard Tour List and click Mo...

Страница 33: ...product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds afte...

Страница 34: ...n email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera ta...

Страница 35: ...descriptive name 4 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 5 Adjust the Object Size History and S...

Страница 36: ...er than one large window and select a low object size To avoid triggering on small objects select a high object size While monitoring an area where moving objects are not expected select a high histor...

Страница 37: ...cable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click S...

Страница 38: ...ed Dome Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Def...

Страница 39: ...send maintenance notifications Input Signal Digital Input Port Trigger the rule when an I O port receives a signal from a connected device See I O Ports on page 57 Manual Trigger Trigger the rule usin...

Страница 40: ...nd Images Send images to a recipient Send Notifications Send a notification message to a recipient Send SNMP Trap Send an SNMP trap message to the operator Make sure that SNMP is enabled and configure...

Страница 41: ...Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with anoth...

Страница 42: ...ail recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced...

Страница 43: ...rence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences se...

Страница 44: ...onfigured under System Options Date Time see Date Time on page 49 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired optio...

Страница 45: ...rding dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Not...

Страница 46: ...etting the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the l...

Страница 47: ...o Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology...

Страница 48: ...System Options Security Certificates See Certificates on page 48 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Securit...

Страница 49: ...ote Deselecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date Time The Axis product s date and time settings are configured und...

Страница 50: ...ress according to the configuration in the network router To enable IPv6 go to System Options Network TCP IP Basic Other settings for IPv6 should be configured in the network router ARP Ping The produ...

Страница 51: ...disable clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once...

Страница 52: ...For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product...

Страница 53: ...To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System O...

Страница 54: ...ss where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start Warm start Link up Authentication failed Note All AXIS Vide...

Страница 55: ...Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For S...

Страница 56: ...tem Options Storage 3 Click SD Card 4 Click Format and select the desired file system 5 Click OK to start formatting the card Network Share Network share allows you to add network storage such as a NA...

Страница 57: ...are not affected the boot protocol DHCP or static the static IP address the default router the subnet mask the system time the IEEE 802 1X settings the focus position uploaded applications are kept bu...

Страница 58: ...ption to include a snapshot of the product s Live View The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current sett...

Страница 59: ...and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Disconnect power from the product 2 Press and hold the control button and reconnect power See...

Страница 60: ...e After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed...

Страница 61: ...ied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 50 The product is located on a different subnet If the IP address intended for the...

Страница 62: ...ith AXIS Media Control Internet Explorer only To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed...

Страница 63: ...rs unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly...

Страница 64: ...lems occur To identify the source of the problem check the System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For inform...

Страница 65: ...1600x1200 capture mode 30 25 fps in all resolutions with power line frequency 60 50 Hz Frame rate Motion JPEG 5 MP capture mode 12 12 5 fps in all resolutions with power line frequency 60 50 Hz 3 MP c...

Страница 66: ...Eric Young eay cryptsoft com Application Programming Interface Open API for software integration including VAPIX and AXIS Camera Application Platform specifications available at www axis com AXIS Vide...

Страница 67: ...or file server Operating conditions Temperature 0 C to 50 C 32 F to 122 F Humidity 10 85 RH non condensing Approvals EN 55022 Class B EN 55024 EN 61000 6 1 EN 61000 6 2 FCC Part 15 Subpart B Class B...

Страница 68: ...can only be used as power out 3 3 V DC Max load 50 mA Digital Input 3 Connect to pin 1 to activate or leave floating unconnected to deactivate 0 to max 40 V DC Digital Output 4 Connected to pin 1 whe...

Страница 69: ...some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower comp...

Страница 70: ...User Manual Ver M5 2 AXIS P3367 V Fixed Dome Network Camera Date November 2014 Axis Communications AB 2011 2014 Part No 60652...

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