AXIS M3104-LVE Network Camera
Troubleshooting
Poor rendering of H.264
images
Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.
Color saturation is different
in H.264 and Motion JPEG
Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.
Lower frame rate than
expected
See
Performance Considerations on page 64
Reduce the number of applications running on the client computer.
Limit the number of simultaneous viewers.
Check with the network administrator that there is enough bandwidth available.
Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to
Decode only
key frames
.
Lower the image resolution.
Set a
Capture Mode
that prioritizes frame rate. Changing the capture mode to prioritize frame rate
will lower the maximum resolution. See
.
The maximum frames per second is dependent on the utility frequency (60/50 Hz) of the Axis
product. See
Technical Specifications on page 62
.
Video and image problems, general
Image unsatisfactory
Check the video stream and camera settings under
Setup > Video > Video Stream
and
Setup >
Video > Camera Settings
.
Disturbed focus
Set the focus manually by turning the focus ring.
See
Storage and disk management problems
Storage disruption
A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if other
read or write problems occur. To identify the source of the problem, check the
System Log
under
System Options > Support > Logs & Reports
. Depending on the problem, it might be necessary to
re-mount the storage device.
For information on how to set up a storage disruption alarm, see
Video cannot be recorded
Check that the SD card is not write protected (that is, read only).
SD card cannot be mounted
Reformat the SD card and then click Mount.
NO
NO
NOTICE
TICE
TICE
Formatting the card will remove all content, including all recordings, from the SD card.
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