Troubleshooting
AXIS 5400+ / AXIS 5600+ User’s Manual
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Section 14
Troubleshooting
This section provides useful information to help you resolve difficulties
you might have with your AXIS 5400+/AXIS 5600+. Fault symptoms,
possible causes and remedial actions are provided within a quick
reference table.
Please visit the Axis Web site for latest troubleshooting tips, more support
and additional help through the FAQ database or to fill in and submit a
Support question.
LED Indicators
Web Interface
Indicator
Color/Behavior
Explanation
Power
Green
OK
Not lit
No power/Error
Network
Orange
OK - network connected
Orange flashing
Activity on network
Not lit
No physical connection to the network
Symptoms
Possible causes
Remedial actions
The AXIS 5400+/AXIS 5600+ Web
interface cannot be accessed
from a Web browser.
The AXIS 5400+/AXIS 5600+ is
not connected properly.
1. Check Power and Network indicator.
2. Check that assignment of IP addresses
for the AXIS 5400+/AXIS 5600+ is cor-
rect.
3. To further check the IP addresses, run
the Ping command from another com-
puter as described in "IP address check"
at the end of this chapter. Follow the
appropriate recommendations.
Problem with your proxy server.
Verify the proxy server settings in your
Web browser.
Other networking problems.
1. Verify that your network is accessible
through your network socket.
2. Verify that your network cable is func-
tional.
