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System Options

AXIS 2460 User’s Manual

Important!

Support

This section of the System Options provides various information and reports, which may

be useful when troubleshooting. The following items are available:

Parameters -

This link displays a listing of all of the AXIS 2460's parameters and their

current settings. This list should be included when requesting help from the support desk.

Server Report -

The Server Report displays a listing of important information about the

AXIS 2460. If you need to contact the Axis Support desk for help with a problem, please
include this report with your query.

Log Files -

This link opens a page that shows buttons for opening the available log files,

that is; the

Info

Log, the

Warning

Log and the

Critical

Log. These log files can be useful

when troublehooting the product, or if you should need to contact support services.

Release Notes -

Information about the components included in the firmware release.

About -

Displays information about the development of the product.

Formatting will permanently erase all the information stored on the disk. The

Format

button is only

available for a disk that actually needs formatting.

Содержание 2460

Страница 1: ...AXIS 2460 Network DVR User s Manual ...

Страница 2: ...struction manual may cause interference to radio communications Operation of this equipment in a residential area is likely to cause interference in which case the user at his her own expense will be required to take whatever measures may be required to correct the interference Shielded cables should be used with this unit to ensure compliance with EMC standards USA This equipment has been tested ...

Страница 3: ...gs 18 Setting up Events and Alarms 20 About Events 20 The Recording Options Overview 20 Creating a Simple Event 21 Configuring Alarms 22 Creating an Alarm Controlled Event 22 Complete Event Settings 23 Complete Alarm Settings 27 Event Examples 28 Working with Recordings 30 The AXIS Video Player 33 Creating an AVI Movie 35 About Codecs 36 System Options 37 System Options Overview 38 Network Setting...

Страница 4: ...ng Storage and Reduction 50 Appendix B The LED Indicators 54 Appendix C Troubleshooting 55 Appendix D Other IP Setup Methods 58 Appendix E Updating the Firmware 61 Appendix F Installing Hard Disks 62 Appendix G Unit Connectors 64 Appendix H Technical Specifications 69 Index 71 ...

Страница 5: ...work The AXIS 2460 Network DVR Used primarily via a direct Ethernet or Fast Ethernet network connection the AXIS 2460 can also connect to an Internet Service Provider via an external modem The installation process is simple and the product integrates seamlessly into your networking and application environments The AXIS 2460 offers a cost effective imaging solution with minimal installation and mai...

Страница 6: ...Instead of abruptly deleting recordings the reduction algorithm gradually reduces the recording s frame rate thus saving on disk space and allowing the recording to be kept for much longer The reduction process is fully configurable and recordings can also be locked thus preventing any reduction Secure Storage The AXIS 2460 ensures that no recordings are totally lost in the case of a disk failure ...

Страница 7: ...evices Up to four separate alarm devices can be used to trigger events recordings The single output relay can be used to control external equipment Supporting the RS 232 and RS 485 communication protocols the AXIS 2460 includes the physical interfaces for connecting a variety of external devices such as doorbells switches and alarm relays You can even drive annunciators and other audible alarm dev...

Страница 8: ...odem cable and then access it via a standard Dial up PPP connection Linux Operating System The AXIS 2460 includes modified versions of the Boa Web server and Linux operating system both of which are freely distributed under the GNU General Public License as published by the Free Software Foundation This software provides a stable and reliable platform for open source development of the product In ...

Страница 9: ... can take up to 60 seconds to complete This saves settings recordings etc before shutting down If the power is simply disconnected there will be a serious risk of losing recorded material Power The Power indicator shows Green during normal operation Network The Network indicator flashes for network activity A solid Red indicator signifies no network connection Disk The Disk indicator flashes Amber...

Страница 10: ...o can cause the picture quality to be impaired COM Ports These ports can be used for controlling devices via TCP IP or HTTP or for connecting Pan Tilt Zoom devices COM 1 RS 232 max 115 Kbps This port is multiplexed with the RS 485 port on the terminal block that is only one interface can be used at once COM 2 RS 232 max 115 Kbps half duplex A modem is connected here Terminal Block Connector 4 Alar...

Страница 11: ...t below and contact your dealer if you find anything is missing or damaged If the unit is supplied with hard disks then these kits are already installed The AXIS 2460 is intended for indoor use only Item Description Quantity Item Description Quantity AXIS 2460 Network DVR 1 Power Cord 1 Null Modem Cable 1m 1 Rack Holder Kit 2 brackets 2 screws 1 This Document AXIS 2460 User s Man ual v1 1 1 Hard d...

Страница 12: ... XP Home Use of the arp command on UNIX systems may require root access The AXIS 2460 was developed for use with Microsoft Internet Explorer 5 0 or higher running on Win dows 98 ME XP NT or 2000 This is because the viewing of live images and the built in Video Player both require an ActiveX control for their function which is currently only supported by Internet Explorer Other browsers and other o...

Страница 13: ...s the message Reply from 123 123 123 123 or similar is returned within the prompt window Check that the Power Indicator is permanently lit and that the Network Indicator flashes intermittently Exit Ping The IP address has now been set and you are ready to access the AXIS 2460 from your browser as described below Windows Start a command prompt and type these commands Syntax arp s IP address Etherne...

Страница 14: ...nnected to the unit will be shown as disabled Click the links provided to enable them See also Connecting and Configuring Cameras on page 18 2 After connecting and enabling your cameras live images will then be visible in your browser To see the image from a single camera click on the camera link above the images 3 Continue the unit s configuration using the Administration Tools The Administration...

Страница 15: ...rating system Windows Dial Up Networking and TCP IP must be correctly installed prior to commencing with the modem cable connection Detailed information on how to check this is provided in Windows Help Connect the supplied Null modem cable between the COM 2 Serial Connector on the AXIS 2460 and the COM port on your computer Press the Power button on the front panel and check that the Power Indicat...

Страница 16: ...ick the Start button Settings Network and Dial up Connections and finally Make New Connection Click Next when the Wizard starts Set the type of connection as Dial up to Private Network Click Next Provide the connection with a name Axis in our example and then click Finish A telephone number is requested in this dialog but as it won t actually be used simply enter any dummy number Click Next ...

Страница 17: ...onfiguring Cameras on page 18 for information on how to enable cameras After clicking Finish in the Network Connection Wizard the Dial up dialog opens Click Properties Select the installed modem and click Configure Finally enter the default User name Root and the password pass Click Dial Set the Maximum Speed to 115200 bps Click OK twice to get back to the dial up dialog The start page of the AXIS...

Страница 18: ...ad View If for some reason the camera should stop functioning e g a loss of power or a cable break the LED for the input on the front panel will show red and the image in the browser will go black Note The camera will automatically start recording as soon as it is enabled This is controlled by a default event called Continuous Recording which is supplied pre configured with the unit Complete Camer...

Страница 19: ...ages Lower compression optimizes picture quality but generates larger image file sizes Offset Adjustment Enter values in these fields to change the horizontal and vertical synchronization for the image This can be used to eliminate any black border surrounding the image Note The settings for Color Resolution and Compression will all affect the size of the generated files This will also affect the ...

Страница 20: ...etc Please refer to System Options on page 37 About Events Each recording made by the AXIS 2460 Network DVR is the result of a configured Event An event is a set of parameters that define the conditions that must be met before any recording is made These parameters are time based or alarm based but they can also be a combination of the two There are also events that run continuously Your AXIS 2460...

Страница 21: ...imple event that runs only at certain times with no alarms configured 1 Click on Event Settings 2 Click on Add an Event The list will be updated with your new event Click on the Edit button to the right 3 Select the radio button for During Time Period under Event is Activated Selecting this will reveal the Time Period Settings Select the days of the week and the start and stop times for the event ...

Страница 22: ...o see if the alarm will be generated when the circuit is open or closed This setting does not determine if the alarm input is enabled or not but simply how it functions Make the setting accordingly 4 Click Save Output Relay Settings When the output relay is enabled on this page it will then be available to all events which in turn can have the relay enabled or disabled independently of each other ...

Страница 23: ...nt will record for starting from when the event is initially triggered This length can be set in seconds minutes or hours If no Recording Duration is specified the event will record only for as long as it is active 6 Click the Save button Complete Event Settings The Event Settings list displays all of the events currently configured in the Network DVR There is one event predefined for each camera ...

Страница 24: ...periods when the event will record This is useful for configuring events that will e g be operational only outside working hours Edit Event Enabled Check or uncheck this box to activate or deactivate the event Priority The priority given to the event will influence how quickly the Recording Mode see page 20 will run and consequently for how long this recording will retain a higher frame rate and b...

Страница 25: ...very week until the event is changed or disabled Recording will begin at the Start Time and will continue up to and including the Stop Time on the days selected For example recording from 08 00 until 08 00 will produce a 1 minute recording and recording from 08 00 until 08 59 will produce a 60 minute recording Events must be set to start and stop on the same day It is not possible in a single even...

Страница 26: ...Tilt Zoom Control If a camera uses a Pan Tilt Zoom PTZ device it is possible to define which preset position the device will move to when the event is triggered If several events are recording at the same time the PTZ device will move to the preset position for the event that has the highest priority When this event stops recording the PTZ device will then assume the preset position for the next a...

Страница 27: ...ront panel Input Settings The following settings can be configured for each input Enabled Check to enable the input This must always be done if you want the various events to be able to use the input Input Name Used wherever the input is shown Use a descriptive name Generated When Circuit is Select Open Falling or Closed Rising The correct setting will depend on the actual device used and whether ...

Страница 28: ...s window Camera 3 Covers passage and door to boiler room Camera 4 Inside boiler room Example 1 Smoke detection At the simplest level we will always want to make a recording start an event if there is smoke in the boiler room This event should be configured as follows 1 Check the box for Camera 4 2 Set the alarm activation to When Alarm is Triggered 3 Set the alarm input settings to 1 2 3 4 Active ...

Страница 29: ...t This event should be configured as follows 1 Set the cameras to 1 and 3 2 Set the alarm activation to Alarm Triggered During Time Period 3 Set the weekdays and times when the event will be enabled 4 Set the alarm input settings to 1 Active 2 3 Active 4 5 Configure a pre buffer of e g 5 minutes ...

Страница 30: ...uence is reduced over time so that eventually the recordings are overwritten The reduction process is fully configurable and is described on page 50 A recording can also be preserved at its original frame rate indefinitely by locking it The Recordings List The recordings list shows the available information for each recording Clicking any table heading except Status or Tools will sort the listing ...

Страница 31: ...g the recording s current degree of reduction The darker green color denotes less reduction whereas the paler yellow color denotes higher reduction See also page 53 Tools The Play button and the Lock button Viewing a Recording Find the recording you wish to view Click on the Play button and the AXIS Video Player will start at the point when the event itself started If there was a pre buffer config...

Страница 32: ...re will also be the option to view the following 1000 results Locking a Recording The Tools column in the recordings list shows a small icon that indicates whether or not the recording has been locked A locked recording is equivalent to a saved recording This means that the recording will not be affected by the reduction process that otherwise reduces the frame rate and finally erases the recordin...

Страница 33: ...the player also provides several other functions such as Time Zoom a snapshot function and a tool for creating AVI movies Simple Playback The simplest way to play a recording is to use the player control buttons at the lower right of the player window These are from left to right Steps backwards one frame at a time Normal playback in reverse Pauses playback Normal playback Steps forwards one frame...

Страница 34: ...e Timebar decrease the size of the playback area by dragging the slider and or the slider so that only the section of interest is shown in white The rest of the recording is now shown in gray The area in white can be played in the same way as described above for simple playback 2 To zoom the selection so that it fills the whole of the Timebar click the Zoom icon The rest of the recording is now hi...

Страница 35: ...open a dialog asking you where to save the snapshot Creating an AVI Movie Clicking the AVI Maker icon will open a dialog from which you will be able to create an AVI movie from your recording This movie can then be distributed to others A movie can also be created from a Time Zoom selection as described above Follow these steps to create a movie The AVI Maker starts and a progress indi cator appea...

Страница 36: ...compression applied to your AVI movies depends entirely on the codec used Most operating systems provide a basic set of codecs some of which may be suitable for creating AVIs There are however many alternatives available These can be found by e g searching the Internet It is also important to note that the same codec used for creating the AVI must also be used for viewing it This should be conside...

Страница 37: ...d enter the IP address of the AXIS 2460 in the location address field If you are accessing the unit via the Null Modem Cable you can alternatively enter any text containing a period for example my 2460 2 The AXIS 2460 start page is displayed Click Administration and then System Options When accessing the AXIS 2460 for the first time you will be assumed to be the product s administra tor and will b...

Страница 38: ...s notifying recipients of recordings error messages system messages etc page 40 COM Ports Configure the COM ports for Generic TCP IP Generic HTTP Pan Tilt Zoom devices or a modem port 2 only page 41 Pan Tilt Zoom Select the PTZ driver s to use on the COM ports page 42 Modem Configure the connected modem page 42 Modem ISP Settings Make settings for connecting to your ISP page 43 Date Time Set the s...

Страница 39: ...ult router Gateway used for connecting to other networks and network segments Subnet Mask Specify the subnet mask for the Network DVR Host Name If you are running a DNS server on your network and wish to connect to the AXIS 2460 using a name then enter the product s host name here The host name is usually the same as the assigned DNS Name A host name is always the first part of a Fully Qualified D...

Страница 40: ...dwidth Use drop down list it is possible to define the maximum bandwidth used by the DVR This can help minimize the impact on other services running on your network which is useful when connecting to busy networks The options are 0 1 to 2 0 MBit s or Unlimited Mail Settings The AXIS 2460 can be configured to send event and error e mail messages to predefined addresses Mail Servers Primary Mail Ser...

Страница 41: ...ddress included in any e mail sent by the AXIS 2460 Network DVR COM Ports The AXIS 2460 Network DVR is supplied with two RS 232 serial ports and one RS 485 serial port Devices connected to a COM port on the AXIS 2460 can be accessed via TCP IP or HTTP Settings are managed and configured directly from the user interface simply by clicking the desired port as described below For detailed listings of...

Страница 42: ...Note that a modem can be used only on COM port 2 Communication Settings Modem Type Select a modem from the list of supported V 90 compatible modems in the drop down list selecting Generic if the modem you want to use does not appear in the list Note Although most external modems are known to work well with the AXIS 2460 only the modems listed in the drop down list have been fully tested Disable In...

Страница 43: ... Attempts Define the number of dial up attempts the Network DVR should make to the host modem ISP before timing out that is before it stops trying to establish a modem connection Redial Interval Defines how soon after an unsuccessful dial up attempt the Recorder will try again Date Time Click Date and Time to define the time and date settings for your AXIS 2460 either manually or automatically as ...

Страница 44: ...atically adjust for daylight saving time changes Check this box to automatically update the time changes caused by daylight saving Important If a user or an NTP server puts the clock back this may lead to there being several recordings from the same point in time although they were actually recorded at different times This might also mean that a recording ends before it starts at least according t...

Страница 45: ... well as start stop and view recordings View Provides the lowest level of access which only allows the user to see live images to see recordings and to start or stop a recording manually Dial In Optionally allows the user to access the AXIS 2460 via a dial in connection After making the settings for the new user click the Add Change button This button only updates the list locally To save the sett...

Страница 46: ...eful if you have a large number of IP addresses that all need access to the Network DVR To add a range of addresses type e g 123 123 123 This will add all the addresses in the range 123 123 123 00 to 123 123 123 255 Up to 256 allowed IP addresses can be specified Allow Check the boxes for the protocols that users will be allowed to use to access the Network DVR These can be FTP and or HTTP See bel...

Страница 47: ...llows Model Shows the brand of disk and the bus it is mounted on Status The disk s current status is shown as follows Size The total disk capacity shown in Gigabytes Error Checking Click the Check button to check the disk for errors No recordings can be made on this disk whilst error checking is in progress If other healthy disks are present then any recording will continue on those disks instead ...

Страница 48: ...AXIS 2460 If you need to contact the Axis Support desk for help with a problem please include this report with your query Log Files This link opens a page that shows buttons for opening the available log files that is the Info Log the Warning Log and the Critical Log These log files can be useful when troublehooting the product or if you should need to contact support services Release Notes Inform...

Страница 49: ...ess the Subnet mask the Default Router and the Mac Ethernet address Follow the instructions below to reinstate the product factory default settings using the Control Button 1 Switch off the AXIS 2460 by pressing the Power button on the front panel 2 Press and hold the Factory Default Button pressed and press the Power button again 3 Keep the Factory Default Button pressed until the Status Indicato...

Страница 50: ...tized Video Storage This technology invented by Axis and patent pending extends the length of time recordings are stored for by intelligently reducing the frame rate of all recordings not explicitly locked Older recordings and those of less importance see Priority below will thus gradually be reduced until finally deleted As the available recording modes all describe a ratio between the length of ...

Страница 51: ...tored by the different recording modes While Normal mode has kept the frame rate at 100 the whole time the other modes have reduced the recording Extended mode has reduced the frame rate at roughly equal intervals and saved the recording for roughly twice as long Extended Long mode has quickly reduced the recording to a much lower frame rate which is then maintained for much longer Time x Frame ra...

Страница 52: ...ding will thus be achieved by setting the Recording Mode to Extended Long and the event s priority to Top It is also important to understand that priority is comparative that is it will only be relevant when there are recordings that use different priorities Setting e g Top priority for all events recordings would be meaningless An event s Priority is set when creating the event Image Resolution M...

Страница 53: ...e To prevent an individual recording from being reduced click the Lock button for that recording Top Priority Slows the reduction process down the most High Priority Normal Priority This is the default level for a new event Low Priority The recording has not yet been reduced Slight reduction at start of recording 50 reduction throughout Some reduction at start of recording none at end 75 reduction...

Страница 54: ...powering down Network Flashes for 100 Mbit activity Flashes for 10 Mbit activity Solid red indicates no network con nection Disk Flashes green when reading from the disk Flashes amber when writing to the disk Flashes red for a non functional disk Shows solid red if ALL disks are out of action Status Solid for normal operation Solid during second stage of flash upgrade or factory default Flashes du...

Страница 55: ...below in association with Symptoms Possible Causes and Remedial Actions on page 56 and run PING to troubleshoot TCP IP problems on your network 1 Start a Command window 2 Type ping x x x x where x x x x is the IP address of the AXIS 2460 3 If you recieve the reply destination host unreachable then the AXIS 2460 is not accessible on your subnet You must obtain a new IP address and reinstall the uni...

Страница 56: ...her networking problems Test the network cable by connecting it to some other network device and then Pinging that device from your workstation Test the network interface by connecting a local computer to the unit using a standard Crossover hub to hub Cable If the above actions do not resolve the problem the AXIS 2460 may be faulty In this case try to localize the problem by connecting the unit to...

Страница 57: ... images The Display Properties are incorrectly configured for your desktop Open the Display Properties in your desktop and configure your display to show at least 65000 colors i e at least 16 bit Note Using only 16 or 256 colors on your computer will produce dithering artifacts in the image The camera is not focused correctly Refocus the camera s The Video Player does not function no live images A...

Страница 58: ... 98 ME or XP Home you do need Administrator privileges for Windows NT 2000 and Windows XP Professional UNIX systems require Root privileges Ethernet Mac Address The AXIS 2460 is pre configured with a unique Ethernet Mac address based upon the serial number printed on the label on the rear of the unit where the serial num ber typically follows the format 00 40 8c xx yy zz You must know the Ethernet...

Страница 59: ...r Setup dialog is displayed on the screen 3 Follow the instructions as they appear on the screen 4 Click Finish to complete the installation Setting the IP Address with AXIS IP Installer 1 Run the AXIS IP Installer from the Start menu The following window will appear 2 Restart the AXIS 2460 3 Select the serial number of your AXIS 2460 in the list The serial number is identical to the unit s Ethern...

Страница 60: ...36 253 81 and then connect to the DVR Reset the correct IP address for the Macintosh workstation Changing the IP address for a Macintosh does not require a reboot The AXIS 2460 was developed for use with Microsoft Internet Explorer 5 0 or higher running on Win dows 98 ME XP NT or 2000 This is because the viewing of live images and the built in Video Player both require an ActiveX control for their...

Страница 61: ...ware The latest version of the AXIS 2460 camera firmware is available free of charge from the Axis website at www axis com or from your local distributor Updating the Firmware The AXIS 2460 Flash memory is updated over the network using FTP See the detailed instructions supplied with each new release Important Always read the instructions available with each new release prior to updating your soft...

Страница 62: ...main power switch on the rear panel to 0 2 Mount the disk s in the holder s 3 Set the disk in the upper position to master If installing a second disk on the same cable channel set this to slave Exactly how this is done varies from one type of disk to another Refer to the documentation provided with the disk 4 Remove the cover from the AXIS 2460 Connect the IDE cable to the disk s and connect the ...

Страница 63: ...le will be detected it will not be formatted In this case the disk must be formatted manually either by selecting Clean from the Maintenance menu which formats all the connected disks or by formatting the indi vidual disk from the Maintenance Advanced menu Any disk errors in the AXIS 2460 are indicated by the Disk LED on the front panel This will flash red if one of several installed disks is not ...

Страница 64: ...you can simply connect your PC to this connector using the supplied Null Modem Cable This will allow you to complete the initial configuration of your product Both serial connectors COM1 and COM2 can be used for running Generic TCP IP or Generic HTTP applications The pinout for COM1 is different to that of COM2 Note Axis Communications maintains a list of all supported modems Please visit our Webs...

Страница 65: ... the chassis and connec tors this input can be supplied from an external DC voltage or the DC Power Input Output on pins 9 and 10 Driven by 5 24V 4 Digital Input 3 Photocoupler Cathode 5 Digital Input 4 Photocoupler Anode Photocoupled Input 4 As above 6 Digital Input 4 Photocoupler Cathode 7 RS 485 B inverting Serial Port 1 RS 485 A half duplex RS 485 interface for controlling auxiliary equipment ...

Страница 66: ...llow the AXIS 2460 to be configured for time and alarm based image recording For example by connecting a motion detector to a digital input it is a relatively simple procedure to send a single image or video stream to a remote imaging library each time the detector is activated These inputs can be driven by voltages of 5 24V Querying the Status of Digital Inputs The status of the four supported di...

Страница 67: ...onnector is used to connect the AXIS 2460 to a 10 100Mbit Ethernet network running TCP IP About RS 485 RS 485 is a standard for transmitting data over multi drop communications line Supporting up to 32 drivers and 32 receivers over a single twisted pair cable the maximum cable length should not exceed 1220 meters 4000 feet Typically used for connecting a single master e g a PC to several addressab...

Страница 68: ...ly voltages o Internal COM 1 2 GND PIN 5 VIDEO IN OUT 1 4 o Relay Switch Mains Power 24V DC Appliance Optional Relay Switch o o o o o o o o o o o o o o o o Control Device o o o o o RS 485 A RS 485 B 9 10 11 12 13 14 15 16 8 7 PTZ Camera Active _ 12V _ Switch motion detector etc AXIS 2460 Mains Voltage o ...

Страница 69: ...I control Image Resolution Low 176 x 112 NTSC 176 x 144 PAL Normal 352 x 240 NTSC 352 x 288 PAL High 704 x 480 NTSC 704 x 576 PAL Networking 10baseT Ethernet or 100baseTX Fast Ethernet TCP IP HTTP FTP SMTP NTP ARP and BOOTP I O Connector Used for connecting external alarm devices e g temperature sensors and switches Provides one relay switch output four digital photo coupled inputs an RS 485 inter...

Страница 70: ...ideo Player are ActiveX components required when using Microsoft Internet Explorer These components are automatically installed the first time the product is used Networking Technology Incorporating Axis ThinServer Technology the AXIS 2460 is a truly embedded system and self contained product based on the Linux operating system and including the most popular network protocols and Web management to...

Страница 71: ...igital inputs and output 66 Dipswitch 10 Disk indicator 9 E Editing events 24 Enabling cameras 18 Event examples 28 Event messages 40 Event settings 23 Events 20 F Factory Default Button 10 Factory Default Settings 49 Firewall settings 46 Firmware update 61 Front panel 9 H Hard disks 62 Hardware inventory 11 I I O Terminal Block 65 Indicators 54 Installation Hard disks 62 Modem 15 Network 12 IP ad...

Страница 72: ...30 Reduction of recordings 53 Relay output 65 66 RS 232 connector 64 RS 232 port using a modem 42 RS 485 67 S Searching for a Recording 31 Send e mail 27 Serial connector 64 Setting up Events and Alarms 20 SMTP 7 Specifications 69 Status indicator 9 Store time 21 System Log messages 41 System options 37 T Technical specifications 69 Terminal block connector 10 Time period settings 25 Time Zoom 34 ...

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