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Residential phone user guide

Residential phone user guide

5

5

SUPPORT SERVICES

911- Emergency services

To reach emergency services (fire department, police department, ambulance), dial 

911

, if those services are available in your municipality. 

Câble Axion

’s phone service 

fully supports emergency services by making your name, address and phone number 
available to the emergency centre serving your municipality.
 

Important !

In accordance with Câble Axion’s phone service subscription agreement, it is 
forbidden to move your multifunction cable modem to another civic address. Call 
forwarding to the 911 emergency service is linked to the modem’s installation 
address; moving it to another address could jeopardize your own and your loved 
ones’ safety.

Directory assistance service

If you need help finding a phone number, you can use the directory assistance service. 
Fees will be billed to your account for each use.

To get a number in your local calling sector or with an area code identical to yours, 
dial

 411

.

 
To get a number with an area code different than yours, dial

 1

 + area code 

555-1212

.

 
To contact international directory assistance, dial 

0

.

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Содержание Residential phone

Страница 1: ...e Residential phone user guide 1 1...

Страница 2: ...ur long distance calls Collect call Optional Services Call trace 57 Call screen 60 Display blocking 67 Last call return 69 Three way conference Call forwarding 72 Call waiting Call waiting display Voi...

Страница 3: ...s modem is the link between the C ble Axion cable and your phone sets It is essential to the proper operation of your phone service do not unplug it Note that it is equipped with a battery that will e...

Страница 4: ...ce a teletypewriter or other types of specialized devices to make or receive calls Hearing people who want to call the hearing impaired through the message relay centre can do so by calling toll free...

Страница 5: ...nt it is forbidden to move your multifunction cable modem to another civic address Call forwarding to the 911 emergency service is linked to the modem s installation address moving it to another addre...

Страница 6: ...al basic service optional services such as the display device or even long distance call services C ble Axion gives you access to a wide range of services adapted to your needs The residential phone s...

Страница 7: ...e you with a username and password To access the extranet enter extranet axion ca in your Internet navigator Type the username you were provided with in the User field and your password in the Passwor...

Страница 8: ...you Phone companies have 90 days to invoice the company which took charge of the call Considering this 90 day delay up to 4 to 5 months can go by before you see fees appear on your invoice C ble Axio...

Страница 9: ...the caller C ble Axion only divulges information received by the Call trace service to duly mandated authorities Please contact your municipality s police service you must give them the date and hour...

Страница 10: ...t phone number calling you This service is only offered in a package on a monthly basis Delete one or several numbers Review numbers on the list 1 Activate or deactivate the function 3 Listen to the o...

Страница 11: ...blish the three way communication If the third person does not answer the call briefly push twice the receiver hook or the Liaison or Flash button you will then go back to your initial interlocutor To...

Страница 12: ...r calls forwarded to a phone number located outside your local calling zone regular long distance call fees will be invoiced if there is an answer at this number This service can only be activated fro...

Страница 13: ...eiver hook or the Liaison or Flash button on your handset You will be automatically put in communication with your second interlocutor Each time you will push the receiver hook or Liaison or Flash but...

Страница 14: ...l display and call waiting services Voice mail With the voice mail service your calls are forwarded to your voice mail when you are on the phone or when you are unable to answer You have access to you...

Страница 15: ...coordinates Your personal code 9 2 after your personal code and follow instructions Statement of your name 9 1 2 2 after your personal code and follow instructions Welcome system message 9 1 1 after y...

Страница 16: ...tructions The voice mail will only indicate for an incoming call that you do not receive any message for the moment To deactivate these services dial 9 9 3 1 after your personal code and follow instru...

Страница 17: ...Previous message 2 Date and time 3 Sender s name 4 Main menu Modify personal codes Enable disable pass code verification when calling from your phone 1 Change pass code 2 Change greeting or name anno...

Страница 18: ...ween the first and second ring If mentions such as Confidential Name Unlisted Number appear on the display screen this means the caller has intentionally blocked the transmission of his name or number...

Страница 19: ...an Damages resulting from negligence or vandalism Damages to installations resulting from a fortuitous event including an act of God fire flood thunder ice storm or act of war Repair or replacement of...

Страница 20: ...n the one used by the technician during service installation since it could alter the operation of your alarm system Communicate with our technical support department before making modifications to yo...

Страница 21: ...ing is your responsibility By subscribing to our monthly maintenance plan for your indoor phone wiring including phone outlets you will have peace of mind When subscribing to the optional maintenance...

Страница 22: ...Residential phone user guide 22...

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