Axion Residential phone, Руководство пользователя

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Residential phone user guide
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Customer service
If you have questions pertaining to your phone service or for any information about
your account, do not hesitate to contact our customer service department at
1.866.552.9466 .
Technical support
In order to guarantee an optimal service, our network is closely monitored at all
times. Contact our technical support if you experience difficulties with your phone
line or have technical questions. To contact us, dial
611 from your Câble Axion
network line.
Message relay centre for the deaf
The message relay centre is a service adapted to the needs of the hearing impaired
using a TDD telecommunication device, a teletypewriter or other types of specialized
devices to make or receive calls.
Hearing people who want to call the hearing impaired through the message relay
centre can do so by calling, toll free,
1.800.855.0511 .
Operator service
If you need help making your calls, you can rely on the 24/7 operator service. Simply
press
0 .
Several services are offered, including person-to-person call and operator-assisted
call (fees may be charged). Note that calls made through the operator service are
more expensive. In addition to long-distance call charges, they include a fee for
operator assistance.
To make a collect call or to bill a third number, you can use the automated operator
service by dialing
0 followed by the 10-digit phone number you want to reach. Collect
calls originating from overseas are not supported.
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SUPPORT SERVICES
Support Services