MV500V SERIES (
VER. STD 0.6)
5
•
Ensure that your Modem’s CDMA networking antennas are parallel to
each other and positioned vertically (pointed toward the ceiling). If your
Modem is positioned vertically, point the antennas upward as best as
possible.
•
In multi-story homes, place the Modem on an upper floor.
•
Try not to place the Modem near a cordless phone (MV500-series only).
2. Avoid Obstacles and Interference
Avoid placing your Modem near microwave ovens and other devices that may
emit radio “noise.” Dense objects that can inhibit wireless communication include:
•
Refrigerators
•
Washers and/or dryers
•
Metal
cabinets
•
Large
aquariums
•
Metallic-based,
UV-tinted
windows
If your wireless signal seems weak in some spots, move the Modem to another
location while observing the signal strength indicator. Since you may not know the
location of an EV-DO radio base station serving your Modem, call your service
provider and ask for the location of the nearest base station to your home. Place
your Modem as close as possible to that base station and in an unobstructed line
of sight.
3. Cordless Phones
If the performance of your wireless network is impaired after addressing the above
issues, and if you have a cordless phone:
•
Move the cordless phone away from your Modem and wireless-enabled
computers.
•
Unplug and remove the battery from any cordless phone that operates on
the 2.4GHz band (check the manufacturer’s literature for this information).
If this fixes the problem, your phone may be interfering with your wireless
network’s performance.
•
If your phone supports channel selection, change the channel on the
phone to the farthest channel from your wireless network. For example,
set the phone to channel 1 and set your Modem to channel 11. See your
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