13
Symptom
Possible problem
Solution
No power
The power supply cord is
not connected to a wall
outlet and/or the power
supply connector is not
plugged into the power
supply jack
Check and make proper electrical
connection
Picture display slow
Large resolution
Use lower resolution
Unable to view photos
on digital photo frame
Compatibility issue
Convert and save the file in JPEG format
with the help of a computer
No sound from
speakers
The volume is set too low
Increase the volume by the volume
increment key.
Crackling sound from
speakers
The iPod is not correctly
seated into the docking
station
Turn–off the iPod, remove it from the
docking station reseat it, and turn it on
again
There is radio
interference
The unit is too close to a
radio tower
Move the unit to see if the interference
goes away
Intermittent buzzing
The unit is located too close
to a cell phone
Move the cell phone away from the unit.
Troubleshooting
