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   AVTECH Software, Inc.

 

Page 3 

AVTECH.com

Configure Your GSM Modem

Configure Your GSM Modem

Step 1: Install the modem driver on Room Alert Manager’s host system.

1.  Download the 

Connection Manager

 software from MultiTech at the following URL. The 

software will download as a zip file.

http://www.multitech.com/connectionmanager.go

2. 

Save the zip file someplace you can easily find on Room Alert Manager’s host system, 

and then unzip the file.

3. 

Double-click the msi file (

connectionmanager-X.X.X.msi

) to start the setup 

wizard. (X.X.X stands for the version number of the software.)

4.  Follow the on-screen prompts to complete the installation of the drivers. 

•  When you’re prompted to by the setup wizard, plug the modem into a USB port on 

Room Alert Manager’s host system.

•  When you get to the last screen of the wizard, simply select 

Finish

. You do not 

need to start the 

MultiTech Connection Manager 

when the install is finished.

Step 2: Check your modem’s COM port number.

You’ll need the COM port number that your modem is connected to when you configure your 

modem in Room Alert Manager. Follow these steps to find your modem’s COM port:

1.  On Room Alert Manager’s host 

system, navigate in Windows to 

Start

Control

 

Panel

System 

and Security

System

Device 

Manager.

 

2.  In Windows Device Manager, double-

click on 

Modems

 to expand the list.

3.  Locate your modem, which will display 

as 

Telit Mobile Highspeed Modem

.

4.  Right-click on your modem.

5.  In the menu that appears, select 

Properties

.

6.  In the 

Properties

 window, select the 

Modem

 tab.

7.  You’ll see ‘Port: COMX,’ where X is the 

COM port number. In this example, the 

COM port is COM11.

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