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6. Conditions of warranty (Europe only)
If despite expectations a defect occurs that cannot be repaired by yourself or your dealer, we
undertake the repair of your unit free of charge for up to five years from date of purchase. The
warranty covers the costs of material and working time, transport costs are to be borne by the owner.
Provisions for this warranty are:
•
The unit must have been purchased from an AMP-authorized dealer. Equipment from other
sources will not be repaired, not even at charge
.
•
The warranty registration card, together with a copy of the bill of sale, must be received by us
within four weeks of the date of purchase.
•
The defect must not have been caused by improper handling or misuse.
•
Return the unit to us only in its original packing. If this is not possible we are entitled to refuse
acceptance. We will not assume responsibility for transport damage under any circumstances.
•
If you no longer possess the original pack contact your dealer. We will also provide packaging
upon request. For this service however we will levy an adequate charge.
•
A short description of the defect is to be included with the returned unit.
•
In cases of doubt we reserve the right to request a copy of the bill of sale.
•
We also reserve the right to levy a handling charge for items returned without good or valid
reason, or if the unit proves to be not defective.
NOTE
If you are returning the unit from a country other than Germany you should ensure that correct
export documents are obtained. We cannot accept any charges for costs arising from improper
or incomplete export documentation.
If you have purchased your unit from a dealer outside Germany please refer to him or the
relevant importing firm to process the warranty.
