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User’s Manual

7-1

Troubleshooting

7.1

Questions and Answers

Question:

Paper becomes jammed during

scanning.

Answer:

1) Open the front door.

2) Pull out the jammed paper carefully.

3) Close the front door.

Question:

More than one sheet of paper are

fed into the scanner.

Answer:

1) Open the scanner front door.
2) Remove the multi-fed sheets.

3) Close the front door.

4) Flatten the corners and edges.

Loosen the paper before putting it

into the paper guide again.

5) Check the feeding roller condition.

If necessary, follow the cleaning

directions in section 7.1 and

perform the cleaning.

Содержание AV8350

Страница 1: ...Document Imaging Scanner User s Manual Regulatory model 300400008 manual en 250 0599 E 8350v3 Avision Inc...

Страница 2: ...language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Avision Inc Material scanned by th...

Страница 3: ...and 2 this device must accept any interference received including interference that may cause undesired operation The FCC Class A limits are designed to provide reasonable protection against harmful i...

Страница 4: ...ces RoHS Directive 2011 65 EU CE compliance of this product is valid if powered with the correct CE marked AC adapter provide by Avision This product satisfies the Class A limits of EN55022 EN55024 sa...

Страница 5: ...re information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product S...

Страница 6: ...aper 3 1 3 1 1 Placing Your Document on the Flatbed 3 1 3 1 2 Notice on Using the ADF 3 2 3 1 3 Loading Your Document in the ADF Paper Tray 3 3 3 2 Verifying Your Scanner Installation 3 4 3 3 A Glance...

Страница 7: ...Feed Detection Tab 4 45 4 7 The Preview Tab 4 49 4 8 The Options Tab 4 50 4 9 The Setting Tab 4 59 4 10 The Imprinter Tab 4 62 4 11 The Information Tab 4 66 5 ISIS Interface Operation 5 1 6 Maintenanc...

Страница 8: ...r Before you install and operate the new scanner please take a few minutes to read through this manual It provides proper instructions for you to unpack install operate and maintain the scanner The fo...

Страница 9: ...Note 1 Only use the AC adapter DA 48M24 APD HEG42 240200 7L Hitron included in the machine Using other AC adapters may damage the machine and void the warranty 2 Please unpack the packing carefully an...

Страница 10: ...essive heat may cause damage to the unit Do not install the scanner in a humid or dusty place Be sure to use the proper AC power source Place the scanner securely on an even flat surface Tilted or une...

Страница 11: ...ner by moving the lock switch to the Unlock position Refer to the Lock Unlock figure Lock position Unlock position Note If the scanning unit is not located at the front of the scanner before transport...

Страница 12: ...Pull the paper chute wire leg down to the grips on the document cover 3 Slightly press the paper chute to snap the wire leg into the grips on the document cover 4 Pull out the paper chute extension t...

Страница 13: ...he small end of the power adaptor into the power jack of your scanner Insert the other end to an appropriate power outlet 2 3 2 Turning on the Power After the power cable and the USB cable have all be...

Страница 14: ...er 1 Place the supplied CD ROM onto your CD ROM drive 2 The software installation graphic appears If not run setup exe Contents on the installation graphic Install Scanner Driver To communicate with y...

Страница 15: ...pen and view the manuals in pdf file format If you already have Adobe Reader installed on your computer you may disregard this item View Manual Click View Manual to view or print the detailed user man...

Страница 16: ...ectangle end to the USB port of your computer 2 The computer should detect a new USB device and prompt a New Hardware Found message 3 In Windows XP click the Next button to continue When the XP certif...

Страница 17: ...g Your Paper 3 1 1 Placing Your Document on the Flatbed Open the document cover then place your original face down on the document glass as shown in Fig 3 1 Make sure the top of your original near the...

Страница 18: ...n range in size from 4 x 6 5 102 x 165 mm to 11 8 x 17 300 x 432 mm Document s can range in weight from 13 32 lbs 49 120 g m2 Document s should be square or rectangular and in good condition not fragi...

Страница 19: ...the scanner To avoid occasional paper jam when automatically feeding multiple documents loosen the paper before loading Document Feeding 1 Place the documents face up onto the ADF paper chute with the...

Страница 20: ...he following procedure describes how to verify your scanner installation If the installation is not correct please review the preceding section to check if the cable connection and scanner driver have...

Страница 21: ...My Scan Image Note If you do not wish to save the scanned image deselect the Save button since default is Save Enable In this case the thumbnail view will be disabled And therefore after viewing all...

Страница 22: ...ut the Scanner Properties dialog box please see the subsequent chapter Using the Scanner Properties Dialog Box 8 Place your document face down on the document glass or face up in the auto document fee...

Страница 23: ...view the scanned image in Fit Page or Actual Size 100 button from the Viewing toolbars at the right side 12 Click the Close box or Quit from the File menu to exit the Scan Validation Tool Fit Page Vi...

Страница 24: ...s vary based on type of scanner 3 Brightness Adjust the brightness level from 100 to 100 4 Contrast Adjust the contrast level from 100 to 100 5 Resolution Determine the quality of the scanned image Th...

Страница 25: ...canner s settings It consists of several tabbed windows each of which will be described in this chapter Note In this chapter all options are available based on a duplex double side scanner If you have...

Страница 26: ...ies dialog box Buttons Description Defaults Click the Defaults button the factory default settings will be shown on each tab Scan After all the scan settings are satisfactory click the Scan button to...

Страница 27: ...ontrast None Compression None Color Dropout None Paper Cropping Automatic Deskew Yes Orientation Portrait OverScan 0 00 Unit Inch Multi Feed Detection None Preview None Options Rotation Degrees None B...

Страница 28: ...that except for the resolution you can set individual scan settings for the front side and the rear side For example all settings in the Image tab Compression tab Color Dropout tab can be set individu...

Страница 29: ...ent side option If you wish to scan both the front side and the rear side of your color document you can check both Front Color and Rear Color at the same time Note the options vary based on type of s...

Страница 30: ...79 the other in color Side Image Selection Front Rear Image Type Description Color Choose Color if you wish to scan a color image for your original in color Gray Choose Gray image if your original con...

Страница 31: ...n option This option is useful when you have a mixture of color and non color document Note If you choose Front Rear Auto Color Detection you can not specify the image mode of your rear page and vice...

Страница 32: ...namically evaluate each document to determine the optimal threshold value to produce the highest quality image This is used to scan mixed document containing faint text shaded background or color back...

Страница 33: ...is selected Contrast is not available Halftone In addition to the black and white display Halftone can present a somehow gray shade of image by using different size of dots Halftone image looks like...

Страница 34: ...User s Manual 4 10 Error Diffusion Image...

Страница 35: ...and can be used to subdue backgrounds and subtle unneeded information A high threshold value produces a darker image and can be used to help pick up faint images Adjust the threshold setting by dragg...

Страница 36: ...se Photo if your original contains photo to reproduce your photo in vivid grayscale image When using Photo no Threshold and Contrast can be adjusted Normal When using Normal Threshold Brightness and C...

Страница 37: ...User s Manual 4 13 Normal Photo Document Threshold 230 Normal Photo Document Threshold 230...

Страница 38: ...the brightness The range is from 100 to 100 Contrast Adjusts the range between the darkest and the lightest shades in the image The higher the contrast the bigger the different grayscale Drag the sli...

Страница 39: ...ly 25 MB of disk space A higher resolution usually means over 600 dpi is only recommended when you need to scan a small area at True Color mode Choose a resolution value from the drop down list The de...

Страница 40: ...and the colors in the image The default setting is Black on a White background Reverse mode is White on a Black background For color images each pixel will be changed into its complementary color at t...

Страница 41: ...set to ADF If Automatic is selected and there is document only in flatbed then the scan source will be set to flatbed Merge Two Sides into One Image If you have a sheet fed duplex scanner with front i...

Страница 42: ...f a page into one image vertically If the Merge Vertically option has not been selected the front side and the rear side of a page will be merged into one page horizontally Note the options vary based...

Страница 43: ...ors of the image Choice None Document Photo None Choose None to disable this option Document Choose Document if your original contains pure text or a mixture of text and graphic since it is an optimal...

Страница 44: ...nvert 4 2 4 Scanning grayscale images The following options are available for scanning gray images Brightness Contrast Resolution Invert 4 2 5 Scanning B W images The following options are available f...

Страница 45: ...ng or deleting them To add a new profile 1 Customize your settings For example change your resolution image type cropping method scan size or other scan settings 2 Click the Image tab and then choose...

Страница 46: ...ediately loaded and displayed on Scanner Properties dialog box To delete a profile 1 From the Image tab dialog box click Profiles to prompt the Edit Your Profile dialog box 2 Choose the profile you wa...

Страница 47: ...x and then click the Rename button 3 Enter new name for the profile 4 Choose Save to save the new profile or Cancel to quit Note The preset default profiles include Flatbed Simplex B W 200 dpi Simplex...

Страница 48: ...ds on your image editing application If your image editing application does not support the type of compression format then either a warning message will appear or the image quality of the compressed...

Страница 49: ...User s Manual 4 25 The Compression tab dialog box...

Страница 50: ...harpen your text when using OCR Optical Character Recognition software The Custom option allows you to specify your desired color to be removed by entering its RGB Red Green and Blue value respectivel...

Страница 51: ...User s Manual 4 27 The Color Dropout dialog box...

Страница 52: ...a color on the Color palette 1 Click the Color Dropout tab from the Scanner Properties dialog box 2 Choose Gray or B W from the Image Selection box and click Custom from the Color Dropout drop down me...

Страница 53: ...User s Manual 4 29 3 Move your cursor over the palette The cursor becomes a cross sign 4 Click to choose a color The RGB values are changed simultaneously...

Страница 54: ...via the Preview window 1 Click the Preview tab to open the Preview dialog box 2 Place your document on the flatbed or load your document in the ADF Hopper Tray Then click the Preview button to get a p...

Страница 55: ...User s Manual 4 31 3 Click the Color Dropout tab The Color Dropout dialog box is displayed with a Preview Window button 4 Click the Preview Window button to prompt the Preview window as shown...

Страница 56: ...2 5 Click the Eyedropper button and then move the cursor over the preview image Click to select a color which you wish to remove 6 Click the Preview Result button to view the result after removing the...

Страница 57: ...iew window and return to the Color Dropout dialog box 8 Click OK to leave the Scanner Properties dialog box and click the Scan button on the main window of Avision Capture Tool to perform your final s...

Страница 58: ...be dropped out A lower value will drop more of the selected color out while a higher value will leave more of the selected color in Background Level The pixel which is higher than the background value...

Страница 59: ...User s Manual 4 35 Remove Blue Threshold 20 Background 255 Remove Blue Threshold 20 Background Level 210...

Страница 60: ...User s Manual 4 36 4 5 The Paper Tab The Paper tab allows you to define values relating to image output i e Auto Crop or not Scan Area OverScan Multi Feed Detection The Paper tab dialog box...

Страница 61: ...ea or zone to be imaged Use for batches of same sized documents If you select this option you can use the arrow keys to define the x and y offset values width and length to redefine your scanned area...

Страница 62: ...ent in B W and a part of the document in color to save storage space This is useful for documents where a photograph or signature appears in a consistent area on the document such as resumes and so on...

Страница 63: ...ears in a consistent area on the document such as resumes and so on The following procedure describes how to reproduce the entire document in B W and a portion of document picture in color 1 On the Pa...

Страница 64: ...type from the Image Selection box The selected image will appear in highlighted color For example Front Color 6 Place your cursor on the Preview window and click your left mouse button A cross sign wi...

Страница 65: ...the Image Selection box to scan the entire document 8 Click the Scan button to start scanning the document in two image types and sizes See the result in below The entire document in B W The relative...

Страница 66: ...cm ISO A5 14 8 x 21 cm ISO A6 10 5 x 14 8cm ISO A7 7 4 x 10 5 cm ISO B5 17 6 x 25 cm ISO B6 12 5 x 17 6 cm ISO B7 8 8 x 12 5 cm JIS B5 18 2 x 25 7 cm JIS B6 12 8 x 18 2 cm JIS B7 9 1 x 12 8 cm Scanne...

Страница 67: ...n applied to a batch of skewed document to be scanned in the auto document feeder Select a value between 0 and 5 mm Note the overscan result will not be shown in the Display window and that the availa...

Страница 68: ...you load your document to the feeder the scanner starts scanning automatically 2 If your scanner has a flatbed option and you place your paper on the flatbed after the timeout period you need to clic...

Страница 69: ...Feed Detection allows you to detect overlapped document that go through the auto document feeder Multi Feed usually occurs due to stapled documents adhesives on documents or electro statically charged...

Страница 70: ...uments in the auto document feeder Ultrasonic Detection Ultrasonic Detection allows you to set overlapped document by detecting paper thickness between documents Note The availability of the function...

Страница 71: ...i Feed Alarm If a wave file is added the scanner will make a sound alarm if multi feed is detected yet no Warning dialog box will be displayed If Stop Scanning after Multi Feed is selected the scanner...

Страница 72: ...lick the Browse button on the right side of the speaker icon The Open dialog box appears 2 Choose your wave file 3 Click the Open button The wave file is added Units Defines the primary measurement sy...

Страница 73: ...You can choose your scan area by the Scan Area drop down list box or placing your cursor on the Display window and dragging it diagonally on the Display window Then a red rectangle box will appear to...

Страница 74: ...User s Manual 4 50 4 8 The Options Tab The Options tab allows you to set following additional image processing settings The Option tab dialog box...

Страница 75: ...to double sided document which are viewed in portrait are sometime fed into the scanner in landscape or vice versa Choice Book Fanfold If Book is selected the image of the reverse side will not be rot...

Страница 76: ...CW Rotate 180 Auto based on contents When Auto based on contents is selected images can be rotated to their proper orientations based on their contents Auto rotate every even page Automatically rotate...

Страница 77: ...the blank page and move the slider to the left or right to your desired threshold Edge Fill Check White or Black if you wish to add white or black edge on the border of your scanned image Enter the va...

Страница 78: ...User s Manual 4 54 Image Control Option Check the Mirror box if you wish to reverse the right and left side of your image Original The Mirror Effect...

Страница 79: ...emoved when Resolution is set lower than 150dpi The hole is near the edge of the document The holes are not aligned along the edge of the document Punch Hole Removal is available only when Auto Crop i...

Страница 80: ...l Character Recognition processing and also helps to reduce compressed file size Define the speckles also known as image noise you wish to remove by specifying its number size and radius range The mea...

Страница 81: ...User s Manual 4 57 Note The function is currently available for Black and White image only To scan at rated speed it is recommended to set the noise radius up to 10 pixels...

Страница 82: ...nner with an auto document feeder this option is currently available only in the Auto crop mode For a scanner with a flatbed platen this option is available either in the Auto crop or the Fixed to Tra...

Страница 83: ...start the energy saver after your last action The range is from 1 to 240 minutes The default value is 15 minutes Enable Power Off Check the Enable Power Off box and move the slider to set the amount o...

Страница 84: ...information an A4 color document scanning at 300 dpi consumes approximates 24MB Image Count When the selected cache mode is none the image count option allows you to assign number of pages you need t...

Страница 85: ...g messages such as ADF pad count exceeds 50 000 scans the number varies based on type of scanner Please replace the ADF pad and reset the pad count Save Settings after Closing Check to save your scann...

Страница 86: ...elected or at the back of your document if external imprinter is selected Choice External Imprinter Digital Imprinter If you have installed an external imprinter choose external imprinter If you do no...

Страница 87: ...is value is increased sequentially by the scanner Date Time Choose if you wish to include the date and time in your print string Format YYYYMMDDHHSS For example 20090402170645 check0001 indicates year...

Страница 88: ...Rotated Vertical Vertical Inversion 90 degrees CW 90 degrees CCW Normal Rotated Vertical Vertical Inversion 90 degrees CW 90 degrees CCW If you check the digital imprinter to stamp text on your scanne...

Страница 89: ...mm The value indicates the height from the bottom of your paper to the last letter of your string This option is available only if an external imprinter is installed Print Position for digital imprint...

Страница 90: ...ing system and scanner information The Information tab dialog box The Report button If you encounter any error message while using the scanner click the Report button A report txt file C AVxxx will be...

Страница 91: ...utton to reset the pad count The Reset Roller Count button After scanning approximately 200 000 pages the number varies based on type of scanner through the ADF the ADF roller may be worn out and you...

Страница 92: ...function on the ISIS interface screen is briefly described as below Mode Select one of scan modes including B W gray color options Dither 5 halftone levels available can be disabled Dots per inch Sel...

Страница 93: ...er needs to be cleaned occasionally particularly in the following cases 1 Documents do not feed smoothly or easily 2 Several documents feed at one time The cleaning procedures 1 Wet a cotton swab with...

Страница 94: ...User s Manual 6 2 3 Wipe the pad in the direction from top to bottom Be careful not to hook the pick springs feeding roller ADF pad...

Страница 95: ...ton swab with some isopropyl alcohol 95 2 Open the ADF unit and document cover as shown below Wipe the glass of flatbed and ADF area by moving the swab from side to side 3 Close the ADF unit and docum...

Страница 96: ...In this case it is highly recommended to replace the pad module with a new one For ordering the pad module please consult your nearest dealer and follow the procedure in below to replace it Removing...

Страница 97: ...the front door Question More than one sheet of paper are fed into the scanner Answer 1 Open the scanner front door 2 Remove the multi fed sheets 3 Close the front door 4 Flatten the corners and edges...

Страница 98: ...e out too dark Answer 1 Please adjust the screen settings to SRGB 2 Please adjust the brightness settings on the screen from application software Question When I choose optical resolution to be 600 dp...

Страница 99: ...me and version of your scanning software application The version of your scanner driver Please call us at Headquarter Avision Inc No 20 Creation Road I Science Based Industrial Park Hsinchu 300 Taiwan...

Страница 100: ...i 200052 P R C TEL 86 21 62816680 FAX 86 21 62818856 E MAIL sales avision net cn Web Site http www avision com cn Europe Area Avision Europe GmbH Bischofstr 101 D 47809 Krefeld Germany TEL 49 2151 569...

Страница 101: ...ument Size Letter legal A4 B5 A5 Max Document Size 11 8 x 17 300 x 432 mm Min Document Size 4 x 6 5 102 x 165 mm Paper Weight 13 32 lbs 49 120 g m2 ID Card Thickness Up to 1 25 mm 0 05 inch delete Int...

Страница 102: ...Green Remove Blue Custom 4 26 Color Matching 4 19 Contrast 4 14 Cropping Automatic Fix to Transport EOP Detection 4 37 Custom Font Normal Fixed Width 4 63 default settings 4 3 Deskew 4 42 Despeckle 4...

Страница 103: ...3 Print All 4 63 Print Position 4 65 Punch Hole Removal 4 55 Reset Pad Count 4 67 Reset Roller Count 4 67 Resolution 4 15 Rotate Image 4 52 Scan Area 4 42 String Orientation Normal Rotated Vertical Ve...

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