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1 Product information

Avira GmbH

Avira Managed Email Security - User Guide

3

1

Product information

Thank you for taking a look at the Avira Managed Email Security (AMES) manual.

This manual will help you get started with AMES, as well as customizing AMES to 
your specific needs. You will have peace in your inbox in no time.

1.1

Functionality

Avira Managed Email Security (AMES) is a service dedicated to stopping spam or 
viruses before they reach your company’s network. This is achieved by routing the 
emails to our AMES server cluster. AMES then scans and delivers the malware-free 
emails to your server.

The most accurate spam scanning technology

For intercepting spam, we use a combination of technologies proven to be 
extremely effective. Since spammers and virus makers become more skilled every 
day, we constantly test and implement new methods to keep our lead position in 
email scanning, and you enjoy the benefits of this without any extra effort.

Configuring AMES

Because we stop spam and viruses "in the cloud", that is also the place where the 
configuration is done.

You can log in to the AMES interface at 

https://ames.avira.com

.

1.2

Licensing AMES

When you let your Avira Partner purchase a license for AMES, you need to choose 
the number of users. These users correspond to the total number of people in your 
organization, that are going to use AMES to filter emails.

AMES gives you total freedom to distribute these users across multiple domains, 
create aliases for them, set filtering rules, etc. but always keep your license up to 
date with the actual users. For more information, see the AMES terms and 
conditions on our 

website

.

Содержание MANAGED EMAIL SECURITY

Страница 1: ...Avira Managed Email Security AMES User Guide Version 1 0 www avira com...

Страница 2: ...figuring security and firewall 5 2 4 Scanning outbound emails optional 5 3 Changing settings for your AMES domains 6 3 1 Logging in to AMES 6 3 2 Adding a new user to a domain 6 3 3 Adding a user alia...

Страница 3: ...be extremely effective Since spammers and virus makers become more skilled every day we constantly test and implement new methods to keep our lead position in email scanning and you enjoy the benefits...

Страница 4: ...ormally this is something your partner does for you but if for some reason you need to do this yourself we ll guide you in the process To activate the scanning and filtering of incoming emails you hav...

Страница 5: ...r mentioned in the order confirmation This can be done through settings in the firewall or mail server itself 2 4 Scanning outbound emails optional You can also scan your domains outbound emails point...

Страница 6: ...l need to read and agree with to continue 3 2 Adding a new user to a domain When AMES is configured for your domain the users you provide have to operate properly If an email is sent to the email addr...

Страница 7: ...in settings trough https ames avira com enable the Domain admin option You can apply the settings from an existing user by selecting it from the drop down list Copy settings from When finished click S...

Страница 8: ...uses This is why AMES enables advanced greylisting forallcatch allusers Thistechniquebouncesemailsfromunknownsenders the first time and will accept only the second or later attempt Because a lot of sp...

Страница 9: ...you can choose between two methods Activate SMTP Deliver Under SMTP Deliver server s you can add one or more servers to which AMES will deliver the emails Activate Mail forward Under Forward your e m...

Страница 10: ...the Banner tab Then select a banner option under Mail banner footer write the banner text in the text area if you chose Custom banner and click Save Adding a banner to outgoing emails You can add a d...

Страница 11: ...and click the Quarantine tab Select the action you want to apply to infected emails spam emails or filtered content Under handle viruses select Quarantine if infected emails should be quarantined for...

Страница 12: ...customize them NOTE Ifyousetthespamfiltertoohigh yourspamquarantinecouldalsointerceptham Ham is email falsely identified as spam If you get ham in your quarantine or receive emails falsely tagged as...

Страница 13: ...quarantine on a regular basis and generate a spam report on a daily basis Content Filter In the ContentFilter settings you can set attachment rules or custom rules Attachments You can click in the fir...

Страница 14: ...er domain showing statistics for either of them The information about the processed emails is divided into incoming outgoing not scanned virus spam and content filter CF intercepted emails You can cha...

Страница 15: ...on spam according to the settings you make under Reporting options Report language Report address Report Times Blacklist Obvious Spam Sort by Charset block When done press Save NOTE We advise that yo...

Страница 16: ...e FAQ section on our website Your questions may already have been asked and answered by other users in this section Please contact your Avira Partner they will be more than willing to help you with an...

Страница 17: ...ira com 2011 Avira GmbH All rights reserved All named products and company names are registered trademarks of the respective company Our General Terms and Conditions of Business and the End user Licen...

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