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5 Support

Avira GmbH

Avira Managed Email Security - User Guide

Support

Support service

All necessary information on our comprehensive support service can be obtained
from our website

http://www.avira.com

FAQs

Please also read the

FAQ

section on our website.

Your questions may already have been asked and answered by other users in this
section.

Please contact your Avira Partner - they will be more than willing to help you with
any further questions regarding Avira products.

Contact

Address

Avira GmbH
Lindauer Strasse 21
D-88069 Tettnang
Germany

Internet

You can find further information about us and our products at the following address:

http://www.avira.com

Содержание MANAGED EMAIL SECURITY

Страница 1: ...Avira Managed Email Security AMES User Guide Version 1 0 www avira com...

Страница 2: ...figuring security and firewall 5 2 4 Scanning outbound emails optional 5 3 Changing settings for your AMES domains 6 3 1 Logging in to AMES 6 3 2 Adding a new user to a domain 6 3 3 Adding a user alia...

Страница 3: ...be extremely effective Since spammers and virus makers become more skilled every day we constantly test and implement new methods to keep our lead position in email scanning and you enjoy the benefits...

Страница 4: ...ormally this is something your partner does for you but if for some reason you need to do this yourself we ll guide you in the process To activate the scanning and filtering of incoming emails you hav...

Страница 5: ...r mentioned in the order confirmation This can be done through settings in the firewall or mail server itself 2 4 Scanning outbound emails optional You can also scan your domains outbound emails point...

Страница 6: ...l need to read and agree with to continue 3 2 Adding a new user to a domain When AMES is configured for your domain the users you provide have to operate properly If an email is sent to the email addr...

Страница 7: ...in settings trough https ames avira com enable the Domain admin option You can apply the settings from an existing user by selecting it from the drop down list Copy settings from When finished click S...

Страница 8: ...uses This is why AMES enables advanced greylisting forallcatch allusers Thistechniquebouncesemailsfromunknownsenders the first time and will accept only the second or later attempt Because a lot of sp...

Страница 9: ...you can choose between two methods Activate SMTP Deliver Under SMTP Deliver server s you can add one or more servers to which AMES will deliver the emails Activate Mail forward Under Forward your e m...

Страница 10: ...the Banner tab Then select a banner option under Mail banner footer write the banner text in the text area if you chose Custom banner and click Save Adding a banner to outgoing emails You can add a d...

Страница 11: ...and click the Quarantine tab Select the action you want to apply to infected emails spam emails or filtered content Under handle viruses select Quarantine if infected emails should be quarantined for...

Страница 12: ...customize them NOTE Ifyousetthespamfiltertoohigh yourspamquarantinecouldalsointerceptham Ham is email falsely identified as spam If you get ham in your quarantine or receive emails falsely tagged as...

Страница 13: ...quarantine on a regular basis and generate a spam report on a daily basis Content Filter In the ContentFilter settings you can set attachment rules or custom rules Attachments You can click in the fir...

Страница 14: ...er domain showing statistics for either of them The information about the processed emails is divided into incoming outgoing not scanned virus spam and content filter CF intercepted emails You can cha...

Страница 15: ...on spam according to the settings you make under Reporting options Report language Report address Report Times Blacklist Obvious Spam Sort by Charset block When done press Save NOTE We advise that yo...

Страница 16: ...e FAQ section on our website Your questions may already have been asked and answered by other users in this section Please contact your Avira Partner they will be more than willing to help you with an...

Страница 17: ...ira com 2011 Avira GmbH All rights reserved All named products and company names are registered trademarks of the respective company Our General Terms and Conditions of Business and the End user Licen...

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