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6.FAQ :
Q1: Why can`t I see the 9858MT`s IP address in IPEDIT.exe ?
Ans.: Please check the PC you use is under same LAN/ network / segment as
9858MT . Please turn off some Anti-Virus / online chatting software .
If there are morn than 1 network card , include dynamic network card ,
please disable one and make sure the one you selected is
Under the same segment with IP9858MT.
Please refer the following possible parts for this 9858MT not been searched by IPEDIT
⚫
Boot up successfully : Please reboot the 9858MT and check if there are 1 short beep after 3
seconds . This beep means the device boot up successfully . If not , the device may have
issue.
⚫
Network card : Please check if there are morn that two network card
– include wire /
wireless / dynamic - in the PC which used IPEIT
software . IPEDIT only support single
network PC , please disable the other network connection / functions.
⚫
Anti Virus software / Firewall : Please turn off the antivirus software firewall temporary.
⚫
Power : If there is no power go to 9858MT , please check the fuse part . There will be no
power for 9258 if the fuse buttons is pup up - not easy/flexible to press as it was
– by over
loading for long time , please press the fuse back and the power will go to 9258 to boot
up .
6. Connection : Please make sure that the 9858MT is under same router with the PC used
IPEDIT . It is fine to connect across multiple routers but it need to setup the MASK part
which need some knowhow .
Q2 : Why can`t I receive e-mail ?
Ans.: Please check the DNS and GATEWAY setting first ( Check user router or
ask user ISP company ) .There is a test button for checking the setting
success or fail to send e-mail.
Q4: How can I reset to default:
Ans : Keep pressing the but
ton of “RESET for 10 seconds at least
To reset to original manufacture settings : press the reset button with a sharpen
pin for 10 seconds then RELEASE. There will be 3 beeps sound which means
reset start and 9858MT will be rebooted itself -there is one beep after reboot )
and most information go back to default setting ( LAN IP ).