If You Need Help
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If You Need Help
If you are having trouble using your Avid product:
1. Retry the action, carefully following the instructions given for that task in this guide. It is
especially important to check each step of your workflow.
2. Check the latest information that might have become available after the documentation was
published.
New information is available in the ReadMe PDF document, available online.
Always check online for the most up-to-date release notes or ReadMe because the online
version is updated whenever new information becomes available.
To view the online
versions, visit the Knowledge Base at
3. Check the documentation that came with your Avid application or your hardware for
maintenance or hardware-related issues.
4. Visit the online Knowledge Base at
. Online services are available 24
hours per day, 7 days per week. Search this online Knowledge Base to find answers, to view
error messages, to access troubleshooting tips, to download updates, and to read or join online
message-board discussions.
Accessing the Online Documentation
The Avid online documentation contains all the product documentation in PDF format and Help files
where relevant. You can access the documentation on the Knowledge Base page for your release.
Download and install Acrobat Reader before you access the PDF documentation.
Avid Training Services
Avid makes lifelong learning, career advancement, and personal development easy and convenient.
Avid understands that the knowledge you need to differentiate yourself is always changing, and Avid
continually updates course content and offers new training delivery methods that accommodate your
pressured and competitive work environment.
For information on courses/schedules, training centers, certifications, courseware, and books, please
visit
and follow the Training links, or call Avid Sales at 800-949-AVID
(800-949-2843).