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Classification: Avery Dennison – Public

Troubleshooting

11-1

T R O U B L E S H O O T I N G

This chapter includes troubleshooting information for network setup, adjusting the

printer to remove ribbon wrinkle, and setting the ribbon’s tension.
For more information about using MonarchNet2™ to configure the printer, refer to the

MonarchNet2 Operating Instructions

Co n f ig u r i n g a W ir el e s s P r in t er u s in g a W ir ed Co n n e c t i o n

Depending on the facility’s network, you may need to use a wired connection to initially

configure the wireless printer.
The ADTP1 printer has different IP addresses based on connection type: one for wired

(Ethernet) and a different one for wireless connections. The 169.x.x.x IP address is a

default address. If this IP address appears on your printer, it indicates the DHCP request

failed.

Connect an ethernet cable to the printer.

Turn on the printer. Once the printer connects to the wired network, you see its IP

address on the display.

Start your Web browser.

Type in your printer’s IP address and press

Enter

Click

Log In

Type

access

for the password and click

Submit

If you receive an “authorization failure” message from MonarchNet2 on your

computer or Web browser, the incorrect password may have been entered. Enter

the correct password. Using version 3.0 or greater firmware, you can reset the

MonarchNet2 and Telnet password to the default,

access

. From the printer’s

menu, select Setup, Network, Reset Def Pwd. The password is reset and the

printer restarts.

1 1

Содержание Monarch ADTP1

Страница 1: ...SYSTEM ADMINISTRATOR S GUIDE TCADTP1SA Rev AM 7 21 2015 Avery Dennison Corp All rights reserved Classification Avery Dennison Public Printer Solutions Avery Dennison Monarch Tabletop Printer 1...

Страница 2: ...Dennison Corp shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2015 Avery Dennison Corp All rights reserved No part of this publi...

Страница 3: ...e 2 5 Cut Modes with RFID 2 6 Setting the Backfeed 2 6 Adjusting the Position Settings 2 6 Setting the Print Position 2 7 Setting the Supply Position 2 7 Setting the Margin Position 2 8 Setting the Cu...

Страница 4: ...e 6 4 Setting the Power up Mode 6 5 Setting the Numeric Format 6 5 Using Flash Storage 6 5 Setting the Image Error Mode 6 6 Setting the Configuration Packet Mode Ignore Config 6 6 Setting the Batch Pa...

Страница 5: ...formance Considerations with RFID 8 6 Enabling Singulate Mode 8 7 Setting the Write Power 8 7 Setting the Read Power 8 8 Setting the Encode Position 8 8 Enabling Tag Saver 8 9 Setting the First TID Po...

Страница 6: ...the Network Console Packet 11 4 Adjusting the Printer to Remove Ribbon Wrinkle 11 6 About the Ribbon s Take up Reel 11 7 Setting the Supply Guides 11 8 Adjusting the Ribbon Tension 11 9 SPECIFICATION...

Страница 7: ...b site However they are not label production software Call Customer Service for information about label production software Usi n g t h e Con tro l P an el The control panel has a four line LCD displa...

Страница 8: ...ious menu however changes are not saved Prin ti ng a T est L ab el From the Main Menu select TLABEL Select from the test label options Printer Information MPCL Label Contains generic information inclu...

Страница 9: ...he retaining latch 3 Lift the printhead assembly using the printhead tab until the assembly locks into place 4 Remove both cover thumbscrews 5 Gently push down on the control panel release tab located...

Страница 10: ...1 4 System Administrator s Guide Classification Avery Dennison Public...

Страница 11: ...t Supply Type E Aperture E Die Cut E Black Mark Continuous C Aperture C Die Cut C Black Mark C Tag Edge E Die Cut Ribbon No Yes High Energy Yes Speed 2 5 4 0 6 0 8 0 10 0 12 0 Default Default Feed Mod...

Страница 12: ...C Die Cut Center Die Cut Die cut supplies have a rounded edge The supply is sensed using the gap between the labels If using semi die cut supplies tags with rounded corners on the edges select Edge D...

Страница 13: ...etting for resin ribbon applications Using a High Energy Ribbon When you select high energy ribbon for the printer setting you are setting the printer to a higher printing temperature Select this sett...

Страница 14: ...Easy Setup to configure the printer for RFID supplies the print speed may be decreased For example some inlays encode better at slower speeds so if the printer is set for 8 0 ips Easy Setup may change...

Страница 15: ...thead and cutter The cutter operates when the printer is running If the printer is paused the cutter stops cutting The cutter also stops cutting whenever the cutter s cover is opened When cutting RFID...

Страница 16: ...to the desired dispense position Once that label is removed the next label to be printed is backed up underneath the printhead Select To Off Disable backfeed On Enable backfeed The printer moves the s...

Страница 17: ...ng Moves the print down Increase the setting Moves the print up Press 1 to toggle the amount 1 10 or 100 Setting the Supply Position This function adjusts the position of the supply relative to the in...

Страница 18: ...setting Moves print to the left Increase the setting Moves print to the right Press 1 to toggle the amount 1 10 or 100 Setting the Cut Position This function adjusts where the tag is cut The printer a...

Страница 19: ...tearing butt cut supplies the backfeed distance must be 30 dots 0 15 inches less than the dispense position This causes a 30 dot non print zone on the supply but prevents exposed adhesive under the pr...

Страница 20: ...ponds to a bad RFID inlay or a bad barcode verifier scan Selecting overstrike and continue 1x 5x sets the number of times the printer prints an overstrike pattern on consecutively bad labels scans bef...

Страница 21: ...s In the above example if the third label did NOT generate an error the batch image is printed the consecutive error counter is reset the printer continues processing the batch Usi n g Rot at e I m ag...

Страница 22: ...the supply according to the supply type Die cut supplies Measure from the leading edge of one label to the leading edge of the next label accounting for the die cut gap Enter this value in dots Black...

Страница 23: ...cleaning create bar code growth and or lead to reduced scanning Solid black print cannot exceed 30 of any given square inch of the supply Select To Decrease the contrast Lightens the print Increase t...

Страница 24: ...2 14 System Administrator s Guide Classification Avery Dennison Public...

Страница 25: ...5200 9600 Word length 7 8 8 Stop bits 1 2 1 Parity None Odd Even None Flow control None Xon Xoff DTR CTS DTR Reset No Yes No The serial values on the printer must match those at the host Set ti ng t h...

Страница 26: ...mediately follows the last data bit for a character The computer adjusts the parity bit according to the parity so the data bits in the character with the parity bit form an odd or even number when su...

Страница 27: ...nter port Microsoft Windows prompts the user for the printer driver which is provided by our third party developers and found on our Web site https printers averydennison com en home resources service...

Страница 28: ...3 4 System Administrator s Guide Classification Avery Dennison Public...

Страница 29: ...AC Address View only None preset value IP Address xxx xxx xxx xxx 192 0 192 0 Subnet Mask xxx xxx xxx xxx 0 0 0 0 IP Gateway xxx xxx xxx xxx 0 0 0 0 Boot Method Static DHCP Auto Wireless See Chapter 5...

Страница 30: ...four 3 digit numeric fields If using the optional keyboard enter the subnet mask you need using the numeric keys and press ENTER Select To Subnet Mask Change the printer s subnet mask Press or to hig...

Страница 31: ...Reset Defau lt P assw ord Reset the password for Web browser and Telnet sessions to the default access using version 3 0 or greater firmware The password is reset and the printer restarts Make a note...

Страница 32: ...value is hard coded and does not change IP Address Subnet Mask 255 255 000 000 IP Gateway Signal Strength 0 SSID none Wireless Mode Infrastructure Roam Threshold 6 Transmit Rate 1 Channel 1 Boot Metho...

Страница 33: ...t2 Operating Instructions on our Web site With version 1 6 or greater firmware the Ethernet and wireless interfaces share the same MAC Address When using DHCP Ethernet and wireless will receive the sa...

Страница 34: ...SSID scroll to the end of the field press and hold and at the same time for a few seconds then release If you are in the middle of the field press and hold and at the same time for a few seconds then...

Страница 35: ...etup Menu the option is saved when the printer is turned off The monetary formatting options are in the table below Option Choices Default Language English Fran ais Deutsch Espa ol ES Portugu s Italia...

Страница 36: ...isplays prompts in English Fran ais Displays prompts in French Deutsch Displays prompts in German Espa ol ES Displays prompts in European Spanish Displays prompts in Japanese Portugu s Displays prompt...

Страница 37: ...nt the Kr sign Markka Print the sign Shilling Print the sign Rupee Print the Rs sign Ruble Rubel Print the sign Won Print the sign Baht Print the sign Yuan Print the sign Euro Print the sign Set ti ng...

Страница 38: ...ce after the decimal prices print like this 20 5 2 Print two places after the decimal prices print like this 20 50 3 Print three places after the decimal prices print like this 20 500 Set ti ng t h e...

Страница 39: ...connected if you need to enter data Set ti ng t h e Nu m eri c F or m at Numeric format determines how numeric values appear in your printed data Select To Default Latin numerals print in Latin Arabic...

Страница 40: ...bar code data 603 missing batch 618 invalid font size 611 invalid font bar code or density 620 missing font data 612 missing batch data 621 invalid downloaded font 613 reference point off label 622 no...

Страница 41: ...tion packets We recommend changing your host s data stream but if that is not possible enable this option Use caution if ignoring the batch control field because the printer may not operate as expecte...

Страница 42: ...inches long as defined in the format header Image Length is 30 Format B prints 5 82 inches long Refer to the Packet Reference Manual for more information about defining the format header Select To Dec...

Страница 43: ...printer receives a format followed by multiple batches referencing that format Format Batch Batch Batch For example F 1 B 1 B 1 B 1 Enable The printer ignores all format numbers which may improve ima...

Страница 44: ...has volatile RAM packets deleted when the printer is off and flash memory packets saved when the printer is off Flash memory must be formatted before any packets can be saved See Formatting Flash Memo...

Страница 45: ...loaded fonts formats or graphics saved in the printer s flash memory are deleted and must be resent to the printer Viewing Available Flash Memory If you receive errors when downloading a script or oth...

Страница 46: ...database is included with the printer s firmware and does not need to be flashed separately However new inlays may be qualified in between firmware releases Only inlays qualified for use in the print...

Страница 47: ...t be saved into a folder named ADTP not ADTP1 or the root Set ti ng t h e Clo ck Op ti on al The EF version extended features printer contains a real time clock Set the clock during initial printer se...

Страница 48: ...the time in minutes to the specified time Setting the Day of the Month Set the clock s day of the month Select To 1 31 Sets the day of the month to the specified number Setting the Month Set the cloc...

Страница 49: ...d interpreter appears in the upper left hand corner of the display The interpreter options are in the table below Option Choices Default Interpreter MPCL MLI WMS XML MCPL Select To MPCL Use the MPCL i...

Страница 50: ...6 16 System Administrator s Guide Classification Avery Dennison Public...

Страница 51: ...ble Immediate Commands Disable Enable Disable In it i al S cr ipt S tar tu p Pro ced ur es Before you can start using a script check the following items Check to see if a script is already in the prin...

Страница 52: ...more information Format flash memory See Formatting Flash Memory in Chapter 6 for more information After downloading a script if the script does not appear to be loaded try formatting flash memory an...

Страница 53: ...at batches Immediate commands are turned on or off through an MPCL packet Refer to the Packet Reference Manual available on our Web site for more information about immediate commands and control chara...

Страница 54: ...7 4 System Administrator s Guide Classification Avery Dennison Public...

Страница 55: ...mode or liner take up is not available with the optional external RFID verifier The RFID printer operates in one of two modes non stop encode mode In non stop encode mode the printer does not pause or...

Страница 56: ...es Die cut supplies Measure from the leading edge of one label to the leading edge of the next label Black mark supplies Measure from the top of one black mark to the top of the next black mark Apertu...

Страница 57: ...or use with non stop encoding The Easy Setup options include Option Choices Default Select Inlay various N A Inlay Pos mm 0 200 0 The printer contains a RFID inlay database d46ESxx db If the database...

Страница 58: ...n the RFID Printer Setup Utility For example AD 383U7 GNC 2 Press or to select your inlay then press SET Custom appears as the selected inlay s name if the print speed is increased or any RFID setting...

Страница 59: ...values from Easy Setup or the RFID Printer Setup Utility Adjusting these settings may cause undesired results The advanced setup menu changes whether non stop encode mode or stop to encode mode is sel...

Страница 60: ...ired for minimum pitch supplies See What is Pitch for more information Performance Considerations with RFID The printer has two RFID modes of operation stop to encode and non stop encode Stop to encod...

Страница 61: ...ys are encoded instead of the inlay over the antenna Note While singulate mode is more reliable it may decrease throughput No Disable singulate mode The printer does not use the TID field to program a...

Страница 62: ...nly appears in the Advanced Setup menu when using stop to encode mode The encode position is measured from the leading edge of the supply to the best programming position within the inlay The encode p...

Страница 63: ...on This option only appears in the Advanced Setup menu The first TID position is only used in non stop encode mode with singulate mode enabled The range is 0 to 2000 The default is 0 The first TID pos...

Страница 64: ...range is 10 to 2000 The default is 100 The start encode position is measured from the leading edge of the supply to the beginning of the RFID inlay encoding area in 0 01 inches The start encode positi...

Страница 65: ...ng as the inlay moves over the antenna It is the length in dots of the programming zone area The range is 50 to 2000 The default is 200 The encode zone should not exceed the pitch of the label If the...

Страница 66: ...a Internal Confirms the read EPC data matches the programmed EPC data using the internal antenna External Confirms the read EPC data matches the programmed EPC data using the optional external verifie...

Страница 67: ...etting If the verify power setting is too low the RFID inlay in the verifier s field may not be read Increase the setting If the verify power setting is too high adjacent RFID inlays may be read Press...

Страница 68: ...time it was cleared No No data is erased This is the default Usi n g t h e Read T ag Opt i on Use the Read Tag menu option to read the data of an encoded RFID tag Place the encoded RFID tag over the r...

Страница 69: ...Prompt Example COPY LABEL1 FMT COM1 Transmits a file called LABEL1 FMT to COM1 COPY LABEL1 BCH COM1 Transmits a batch called LABEL1 BCH to COM1 If you use the COPY command to download your formats se...

Страница 70: ...flash memory that contains all fixed data 1 Design the format to be saved in flash memory using the Packet Reference Manual or using label creation software 2 Format flash memory Any formats graphics...

Страница 71: ...Packet Reference Manual on our Web site Option Choices Default Version Firmware Serial Number Board ID Wireless RFID 1 RFID 2 Easy Setup NA Supply Quality NA NA Password No Yes No Factor y S et P ass...

Страница 72: ...s the optional external reader Easy Setup View the database version number for the RFID inlay database d46ESXX db Check our web site for updates See Updating the RFID Inlay Database for more informati...

Страница 73: ...d Select To No Disable the password The password is not required to access the Setup and Scripts menus No is the default password setting therefore it is always shown even if password is enabled Yes E...

Страница 74: ...10 4 System Administrator s Guide Classification Avery Dennison Public...

Страница 75: ...different one for wireless connections The 169 x x x IP address is a default address If this IP address appears on your printer it indicates the DHCP request failed 1 Connect an ethernet cable to the...

Страница 76: ...s if necessary Click Save Changes Any changes made on this screen or other screens do not take effect until you click Save Reboot This process takes a few minutes 9 From the SNMP tab change the System...

Страница 77: ...t This process takes a few minutes 12 The MonarchNet2 screen should refresh and show the new printer s name with a wired connection 13 Disconnect the Ethernet cable 14 Turn off the printer Wait two se...

Страница 78: ...rinter and store the packet in the wireless module N5 name Packet name 0 to 8 characters enclose within quotation marks is the default C1 C Append data C2 con_comds Console commands Must be enclosed w...

Страница 79: ...n mode to 128 WEP C set en key 2 Sets WEP key 2 to use C set en keyval 123456abcdef1 Sets WEP key 2 value to 123456abcdef1 C set en authtype open Sets authentication type to open C set en id fnlname S...

Страница 80: ...he ribbon take up core is loosely wrapped or contains folds Rotate the take up core until it is tight If that does not help load a new ribbon when there is uneven pressure across the width of the prin...

Страница 81: ...sification Avery Dennison Public Troubleshooting 11 7 About the Ribbon s Take up Reel Rotate the take up reel until the ribbon is tight under the printhead and no wrinkles are visible Ribbon Take up R...

Страница 82: ...led supply on the holder The supply roll must move freely 2 Unlock the supply guides and feed the supply through the supply path so a few inches extend past the front of the printer Tuck the supply un...

Страница 83: ...thermal transfer supply with a 4 inch wide ribbon 2 Set the printhead pressure dials to an equal setting 3 Loosen the locking screw on the end of the ribbon take up guide set the guide at the nominal...

Страница 84: ...11 10 System Administrator s Guide Classification Avery Dennison Public...

Страница 85: ...Classification Avery Dennison Public Specifications Accessories A 1 S P E C I F I C AT I O N S A C C E S S O R I E S For printer and supply specifications refer to the Operator s Handbook A...

Страница 86: ...mm maximum Thickness 5 6 to 14 mils String Loop Length 0 63 inches 15 8mm minimum 1 5 inches 38 mm maximum String Orientation Facing operator Wind Direction Face out Cab l e Pi no ut s The following...

Страница 87: ...D Encode and Verify not available with peel mode 300 dpi printhead ADK script programming for special applications Shi p pi ng t h e Pr i nt er If you need to ship the printer to a different location...

Страница 88: ...A 4 System Administrator s Guide Classification Avery Dennison Public...

Страница 89: ...No Image Error Ignore Config Ignore BchCtl Error Retry Adjust Length Sleep Delay LCD Contrast Ignore Fmt s Temp G Buffer Network MAC Address IP Address Subnet Mask IP Gateway Boot Method Wireless Rese...

Страница 90: ...B 2 System Administrator s Guide Classification Avery Dennison Public...

Страница 91: ...d is converted for use in Monarch RFID supplies tags Inlays can be made with different types of transponders interrogator The electronics module that programs the RFID inlays through the antenna LCD D...

Страница 92: ...upply is loaded or needs to be loaded in the printer Located in the supply path supplies Labels and tags used for printing TID The Transponder Identification Number which contains the chip type featur...

Страница 93: ......

Страница 94: ...Avery Dennison Printer Systems Division 170 Monarch Lane Miamisburg OH 45342 Printer Documentation http rbis averydennison com ADTP1 US CA...

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