35156AA
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APPENDIX B FAQ
What to do if no message prompts me to install
ActiveX when I log in on a Windows 7 PC the first
time
Answer: Follow these steps to turn off UAC and then log in again:
•
Click the
Start
button, and then click
Control Panel
.
•
In the search box, type uac, and then click
Change User
Account Control Settings
.
•
Move the slider to the
Never Notify
position, and then click
OK
.
•
After UAC is turned off, log in again.
What to do if the installation of ActiveX failed
Answer: If the installation failed, add the IP address of the camera as a
trusted site: open
Internet Option
in IE, click the
Security
tab, click
Trusted sites
, and then click
Sites
to
add the website.
If you use Windows 7, you need to save the
setup.exe
to your PC first,
right-click the file, select
Run as administrator
, and then install it
according to instructions.
What to do if live video fails when I log in for the
first time
Answer: Close the firewall on your PC and then log in to the Web
interface again.
Содержание HD820
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