54
Other P
r
oblems
Actions
Firmware upgrade turns out
unsuccessful
Solutions are as follows:
A. Power off ER310 if an internal storage disk
is installed. Remove internal storage disk and
power on ER310. Connect the USB to your
ER310 to undergo FW upgrade. (*If you are
using a SATA storage disk or the
temperature of the hard disk appears high;
please wait for 10 minutes for the hard disk to
cool down.)
B. Save the unzipped firmware file to the file
root of your USB.
C. To enable firmware upgrade, make sure a
minimum space of 256 MB on your USB.
D. The detection of firmware file may be
disrupted by other files on your USB. It is
recommended that you wipe the USB or
reformat it to NTFS format.
Reformat your USB by using HP USB
Storage Format Tool:
1. Disconnect your USB from EzRecorder
310. Connect it to a computer.
2. Download HP USB Storage Format Tool at
the following link:
http://download.cnet.com/HP-USB-Disk-Stor
age-Format-Tool/3000-2094_4-10974082.ht
ml
3. Undergo HP USB Storage Format Tool.
Select your USB and format it to NTFS
format.
Save the firmware file into the NTFS USB
and reconnect it to ER310 to
upgrade
firmware.