Avermedia AVerCaster SE510, Руководство пользователя

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achieve satisfactory results, you agree to fully license AVerMedia to transfer his/her customer information to
the country or region of the original purchase. This allows AVerMedia to undertake the scope of product or
parts maintenance of the warranty service. AVerMedia may also disclose this information under certain legal
requirements.
How to provide Warranty Service
Services may vary by geographic region, please contact AVerMedia or its distributor for a response regarding
the appropriate services for your Product. The Warranty Service may be provided by the following types.
a. Customer Delivery Service
According to “Customer Delivery Service,” the customer must pay for their own product to be delivered to a
designated service center for repair or replacement, and all risks are borne by the customer. The customer may
retrieve the product after the repair or replacement process has been completed. Should the customer fail to
collect the product, the company will handle the product as it sees fit without incurring any liability.
b. Mail-In Service
According to “Mail-In Service,” customers will be required to pay for their own products to be mailed to a
designated service center for repair or replacement, and all the risks are borne by the customer. After the
product has been repaired or replaced, AVerMedia will send the product back to the customer at their own
expense and bear all risks, except where otherwise specified by service dealers.
c. Customers’ Two-Way Mail Service
According to “Customers’ Two-Way Mail Service,” customers will be required to pay for their own product to be
delivered to a designated service center for repair or replacement, and all the risks are borne by the customer.
After the product has been repaired or replaced, the product will be returned to the customer, for which all
delivery and other risks are borne by the customer. If the customer fails to arrange for the return transport of the
product, the company will handle the product as it sees fit without incurring any liability.
No On-Site Service
AVerMedia and its distributor do not provide on-site service, including but not limited to, installation,
maintenance, instructing, troubleshooting problems, the usage of the product or the warranty service. In the
event that calling, updating software, or other means fail to resolve the issue, AVerMedia and its distributor will
arrange warranty service as specified under “Scope of Warranty Services (a).”
Limitation of Liability
AVerMedia accepts responsibility for the damage of loss of products only under the following circumstances:
when the company has a product in store or when a product is being transported by the company.
If any information contained in the product (including confidential information, proprietary information, or
personal information) is missing or revealed, AVerMedia or its service dealers are without responsibility.
Under any circumstances, if the solutions proposed under the warranty have not fulfilled its basic purpose,
AVerMedia, its subsidiaries, suppliers, and dealers do not assume any burden of liability: (a) loss, damage,
or disclosure of client data; (b) special damages, incidental damages, punitive damages, or consequential
damages, including but not limited to loss of profits, loss of business revenue, goodwill, or anticipated damage
to balance loss, and even if the possibility has been raised, whether the claim is based on contract, warranty,
negligence, strict liability, or other liability. Under the circumstances that AVerMedia, its subsidiaries, suppliers
and distributors assumes responsibility for damages caused by any reason, the amount of its total liability shall
not exceed the actual payable of direct damages, nor shall it exceed the amount paid by the customer for the
product.
Prejudice to the foregoing restriction does not apply to personal injury or death caused by injury, nor does it
apply to the compensation required by law for AVerMedia to assume with regards to real or tangible property.
Where the law does not exclude or limit incidental or consequential damages, the above limitations or exclusions
may not apply to the customer.