Chapter 7: About forwarding calls
You can forward your incoming calls to another number or to voice mail. If call forwarding is turned on, a
Forwarding icon appears on the top line of your display screen. If call forwarding is turned on, a Forwarding
icon appears on the top line of the display screen and the Aux button(s) with forwarding features is steadily
lit. When the Forward button light is on, one or more of the forwarding features are active. The forwarding
features available on your phone depend on the options your system administrator has set. For more
information about the options available on your extension, contact your system administrator.
Send All Calls
About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined
coverage number, typically your voicemail. Incoming calls ring once at your extension and then
go directly to a number which is set by your system administrator. If the SAC feature is
administered on your phone, a
Send All
softkey appears on the Phone screen for idle calls.If
the SAC feature is administered on your phone, a
Send All
softkey appears on the Phone
screen for idle calls an Aux button label displays Send All.
Pressing the
Send All Aux
button turns Send All Calls on and the label shows a checkmark.
If it is already on, pressing the
Send All Aux
button turns it off and the checkmark no longer
appears.
You can also turn
Send All Calls
on or off by using the telephone Features list.
Procedure
1. Select
Send All Calls
.
2. Press
Select
or
OK
to turn
Send All Calls
on or off.
Forwarding calls
About this task
Your phone might have several forwarding features. Call forwarding is assigned to an Aux
button.You can either set a number to forward calls, or turn off call forwarding if the feature is
already on. The features are also listed on the Forwarding features menu.
Avaya one-X
®
Deskphone Edition for 9650 and 9650C IP Telephone User Guide
March 2012 39