3600 Installation
Page 7
15-601082 Issue 05b (23 September 2008)
IP Office
System Overview:
1. System Overview
This document contains information on the installation and configuration of the Avaya 3600 Series wireless phones with
an IP Office system.
Information is routed from these phones to IP Office via an Avaya Voice Priority Processor (AVPP). The AVPP uses
Spectralink Voice Priority (SVP) as the Quality of Service (QoS) mechanism. SVP gives preference to voice packets on the
wireless medium, increasing the probability that all voice packets are transmitted efficiently. The use of SVP requires the
wireless Access Point to be SVP compatible.
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Avaya 3600 Series Wireless IP Phones
This is a range of wireless IP phones. Using the 802.11a, 802.11b and 802.11g standard they can be used with a
wide range of wireless IP equipment. The 3600 Series phones supported with IP Office are listed below.
WiFi Format
Avaya Phones
802.11b Only
3616
Basic lightweight wireless VoIP phone.
3620
Wireless phone designed for healthcare environments.
3626
Ruggedized wireless phone with push-to-talk functionality.
802.11a/b/g
3641
Multi-spectrum wireless phone
3645
Multi-spectrum wireless phone with push-to-talk functionality.
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Avaya Voice Priority Processor (AVPP)
An AVPP is a unit attached to the LAN that ensures quality of service (QoS) for 3600 Series voice calls going to and
from the wireless network. AVPP units are required as the current IEEE802.11 wireless LAN standards do not
provide a mechanism for differentiating audio packets from data packets. Instead the AVPP applies a proprietary QoS
protocol called SpectraLink Voice Protocol (SVP) to the 3600 Series phone voice traffic. An AVPP is required on each
sub-net being used for wireless phone access. The AVPP units supported with IP Office are:
AVPP Type
Simultaneous
Calls per AVPP
Maximum Number of
AVPP's on Network
AVPP010
10
4
AVPP020
20
2
AVPP100
80*
16
*With the AVPP100 the maximum simultaneous calls per AVPP varies with the number of AVPP's on the network.
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Access Points
Supplied by Avaya or third party vendors, access points provide the connection between the wired Ethernet LAN and
the wireless LAN. The access points used must support the SVP QoS applied to 3600 Series voice traffic by the AVPP.
For a complete list of access points supported, go to:
http://www.polycom.com/usa/en/support/voice/wi-fi/
wi_fi_interoperability.html#download.
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Access points must be positioned in all areas where wireless phones will be used. The number and placement of
access points will affect the coverage area and capacity of the wireless system. Typically, the requirements are
similar to those of wireless data devices.
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IP Office Control Unit
Use of 3600 Series phones via an AVPP is supported on all types of IP Office control unit. The IP Office is the
telephony switch and each 3600 Series phone must be configured as a user and an extension on the IP Office.
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