Avaya AWH-55, Руководство пользователя, Страница: 11 / 16

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SYMpTOM SUGGeSTiOn
I cannot hear caller/dial tone. • Check that all cords and jacks
are connected correctly.
• Check that the base has power
(power indicator (3) is red)
and the headset battery is fully
charged.
• Try other telephone configura-
tion dial (4) settings on the
base unit. Ensure the selected
number is directly in line with
the horizontal position
indicator.
• Ensure you are in headset
mode. Press the talk button to
select correct mode. The talk
indicator (2) light on the base
is on (green).
• Select another listen volume
master (11) setting on the base.
Callers cannot hear me. • Try other telephone configura-
tion dial (4) settings on the
base unit. Ensure the selected
number is directly in line with
the horizontal position indicator.
• Increase the speak volume fine
tune (12) on the base unit. If
the volume is still too low, in-
crease the talk volume master
setting (12) on the bottom of
the base unit.
• Check that the mute function
is off.
trOuBlesHOOting
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SYMpTOM SUGGeSTiOn
Receive sounds
distorted.
• Move the AWH54/AWH55+ base unit
further away from telephone or computer.
• If your telephone has a receive volume
control, lower your telephone volume until
the distortion disappears.
• Lower the listen volume (15) control on
the headset. If the distortion persists, lower
the listen volume master (11) setting on
the back of base.
• Perform system reset. See page 24.
People I talk to can
hear a buzz in the
background.
• Your phone may be sensitive to 900MHZ.
Move the AWH54/AWH55+ base further
away from your phone.
• If the AC Adapter is plugged into a power
strip, try plugging it into the wall directly.
• Call the AVAYA Headset Support Line
(page 29) for an RF filter.
I can hear beeps in
the headset.
• One beep every 10 seconds is caused by a
low battery warning. Recharge battery by
returning it to the base charge cradle for
one to three hours until charge light stays lit
or stops blinking.
• Two beeps is an out of range warning.
Move closer to the base.
• Three rapid beeps every 15 seconds
indicates your mute is on. Press the mute
control (15) dial once to turn mute off.
• When an optional lifter is connected, three
repetitive beeps indicate a call is coming
into the headset. Press the talk button on
the headset to answer the call.
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