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Issue 4 November 2006

Index

Numerical

4600 Series IP Telephones

Handsets

. . . . . . . . . . . . . . . . . . . .

Headsets for

. . . . . . . . . . . . . . . . . .

4622SW Applications, Troubleshooting

. . . . . . .

4622SW IP Telephone

. . . . . . . . . . . . . . . .

Additional Functionality

. . . . . . . . . . . . .

illustration of

. . . . . . . . . . . . . . . . . .

Logging Off

. . . . . . . . . . . . . . . . . . .

Reinstating after log off

. . . . . . . . . . . . .

Resetting and Power Cycling

. . . . . . . . . .

Telephone Applications

. . . . . . . . . . . . .

Telephone Button/Feature Descriptions

. . . . .

Telephone Options

. . . . . . . . . . . . . .

Telephone, Using Your

. . . . . . . . . . . . .

Troubleshooting

. . . . . . . . . . . . . . . .

About the Call Log

. . . . . . . . . . . . . . . . .

Accessing the Options Main Menus

. . . . . . . . .

Adding a Call Log Entry to a Speed Dial Button

. . .

Adding a held call to the current call, during

Conference

. . . . . . . . . . . . . . . . . . .

Adding a Speed Dial Button

. . . . . . . . . . . .

Adding a Speed Dial Button for a Web Site

Telephone Number

. . . . . . . . . . . . . . . .

Alternate Language, Selecting an

. . . . . . . . . .

Application Options

. . . . . . . . . . . . . . . .

Application Screens, Navigating

. . . . . . . . . .

Authentication, for Web Access

. . . . . . . . . . .

Automatic Backup Option, Setting the

. . . . . . . .

Automatic Backup/Retrieval Feature

. . . . . . . .

Automatic Dialing

. . . . . . . . . . . . . . . . .

Backup File, Retrieving and Restoring Data from

. . .

Backup/Restore Options

. . . . . . . . . . . . . .

Backup/Restore, Settings Saved During

. . . . . . .

Backup/Retrieval Status

. . . . . . . . . . . . . .

Basic Troubleshooting Chart

. . . . . . . . . . . .

Call Appearance Width, Setting the

. . . . . . . . .

Call Appearances

. . . . . . . . . . . . . . . . . .

Call Handling Features

. . . . . . . . . . . . . . .

Call Log

About the

. . . . . . . . . . . . . . . . . . . .

Calling a Party from the

. . . . . . . . . . . . .

Deleting a Single Entry

. . . . . . . . . . . . .

Deleting All Entries

. . . . . . . . . . . . . . .

Disabling the

. . . . . . . . . . . . . . . . . .

Enabling/Disabling the

. . . . . . . . . . . . . .

Troubleshooting

. . . . . . . . . . . . . . . . .

Viewing a

. . . . . . . . . . . . . . . . . . . .

Call Log Application

. . . . . . . . . . . . . . . .

Call Log Application, Using the

. . . . . . . . . . .

Call Log Entries

Deleting

. . . . . . . . . . . . . . . . . . . .

Deleting a Single Entry

. . . . . . . . . . . . .

Deleting all entries from a log

. . . . . . . . . .

Call Log Entry, Adding to a Speed Dial Button

. . . .

Calling a party from the Call Log

. . . . . . . . . . .

Calling a party from the Web Access application

. . .

Changing a Phone/PC Ethernet Interface

. . . . . .

Changing the Display Contrast

. . . . . . . . . . .

Conference

Adding a held call to the current call

. . . . . . .

Adding another party to a call

. . . . . . . . . .

Dropping the last person added to the call

. . . .

Conference button

. . . . . . . . . . . . . . . . .

Conference feature

. . . . . . . . . . . . . . . . .

Deleting a Speed Dial Button Label

. . . . . . . . .

Deleting Call Log Entries

. . . . . . . . . . . . . .

Dialing

Automatic

. . . . . . . . . . . . . . . . . . . .

Automatically, using an administered

Line/Feature button

. . . . . . . . . . . . . .

Calling a Party from the Call Log

. . . . . . . . .

Calling a Party from the Web Access application

Manual

. . . . . . . . . . . . . . . . . . . . .

Redialing

. . . . . . . . . . . . . . . . . . . .

using a Speed Dial button

. . . . . . . . . . . .

Dialpad, Entering Characters Using the

. . . . . . .

Содержание 4622SW

Страница 1: ...4622SW IP Telephone User Guide 16 300297 Issue 4 November 2006...

Страница 2: ...upport telephone number is 1 800 242 2121 in the United States For additional support telephone numbers see the Avaya Web site http www avaya com support Software License USE OR INSTALLATION OF THE PR...

Страница 3: ...4622SW IP Telephone Applications 17 Phone Application 17 Speed Dial Application 17 Call Log Application 18 Web Access Application Optional 18 4622SW Telephone Options 18 Additional 4622SW Functionali...

Страница 4: ...ord entry 31 Additional Login Prompts and Messages 31 Chapter 3 Using the Speed Dial Application 33 Introduction 33 Entering Data on Speed Dial Screens 33 Entering Characters Using the Dialpad 33 Edit...

Страница 5: ...etting the Display Call Timers Option 55 Setting the Message Display Rate 55 Setting the Call Appearance Width 56 Setting Visual Alerting 56 Enabling Disabling the Call Log 56 Personal Ringing Options...

Страница 6: ...ephones 73 Handsets for 4600 Series IP Telephones 74 Chapter 8 Telephone Management and Troubleshooting 75 Introduction 75 Interpreting Ringer Tones 75 Interpreting Display Icons 77 Testing Your Phone...

Страница 7: ...ended for IP telephone users who have a 4622SW IP Telephone It is not intended to be a technical reference guide for System Administrators or phone technicians Issue Date This is the current version o...

Страница 8: ...ages logging off the phone for security purposes and logging back on to the phone Chapter 3 Using the Speed Dial Application Describes how to add update and remove Speed Dial buttons to facilitate qui...

Страница 9: ...on related to installing an IP telephone see the 4600 Series IP Telephone Installation Guide Document Number 555 233 128 For information related to using the telephone stand or wall mounting a 4622SW...

Страница 10: ...lated to maintaining an IP telephone system on a Local Area Network see the 4600 Series IP Telephone LAN Administrator Guide Document Number 555 233 507 Standard telephone features are described in th...

Страница 11: ...covered in detail in Chapter 5 Using the Web Access Application The WML browser provides access to Web sites tailored specifically for devices with smaller display screens like cell phones and Persona...

Страница 12: ...Introducing Your 4622SW IP Telephone 12 4622SW IP Telephone User Guide Figure 1 4622SW IP Telephone 1 2 11 12 13 14 15 10 8 9 3 5 4 7 22 18 20 19 21 17 16 6 4 3...

Страница 13: ...tion and one line shows Help and other procedural messages Four grayscale colors are used to indicate activity 3 Line Feature buttons Twelve Line Feature buttons provide both call appearances lines fo...

Страница 14: ...dset Jacks Provides ports for connecting one or two headsets on the underside of the phone 16 Hold Red button used to place a call on hold 17 Transfer Transfers a call to another phone 18 Conference S...

Страница 15: ...l server based features and restore the Phone screen to the display and Options used to access the Options function to set certain phone parameters and view phone server connection status and other in...

Страница 16: ...operations and might not apply to all 4622SW users Table 2 Icons Background Colors for Features on the 4622SW Icon Description Condition Feature Button Display Background Color None Feature is on acti...

Страница 17: ...the softkeys appearing below the display A brief description of each application follows Phone Application The Phone application is the primary application Use this application to make and receive ca...

Страница 18: ...rom a Home page and connected pages This application is optional and is specifically administered by your System Administrator Depending on the Home page links available you can browse Corporate intra...

Страница 19: ...on a call the party with whom you are speaking is automatically put on Hold and cannot hear the pushed message Once you start hearing the pushed message you can stop listening by selecting a Call App...

Страница 20: ...Introducing Your 4622SW IP Telephone 20 4622SW IP Telephone User Guide...

Страница 21: ...t call appearance In the case of half width call appearances call associated messages show on the top display line instead of on that row See Chapter 6 4622SW IP Telephone Options for information abou...

Страница 22: ...y listed on your Call Log or dialing a party from a Web page displayed through the Web Access application Note Note The 4622SW supports a one way Speaker When you invoke automatic dialing without firs...

Страница 23: ...ial appears at the top of the display 2 Press the Line Feature button associated with the number you want to redial If the call can be dialed the Phone application screen displays and the selected num...

Страница 24: ...ith labels assigned by the System Administrator If the label for the number you want to call appears in the display area press the appropriate button or Press the Page Right or Page Left button s belo...

Страница 25: ...add any appropriate digits such as those required to get an outside line to phone numbers in the Missed and InAns Call Logs If you press Call but the call does not go through check with your Telephon...

Страница 26: ...s Call Handling Features The features described in this section are available while calls are in progress Use the dedicated Feature buttons on the telephone itself or administered Feature buttons avai...

Страница 27: ...g a call on hold Press the Hold button The line s display area changes to white text with a dark gray background and the Hold icon displays Retrieving the held call Press the Line Feature button on wh...

Страница 28: ...r handles voice control The first available call appearance line activates 2 Place a call or access the selected feature 3 Adjust the Speaker volume if needed by pressing the Volume Control button unt...

Страница 29: ...button The call is placed on hold The Hold icon displays and you hear a dial tone while the next available line activates 2 Dial the number to which you want to transfer the call 3 If you do not want...

Страница 30: ...te Note Before you can log off ensure that the telephone is on hook and idle no call appearance lines in use To log your phone off press the Mute button then press the following numbers on the dialpad...

Страница 31: ...d to enter your password and press If you do not know the password contact your System Administrator Additional Login Prompts and Messages Depending on the situation that caused your telephone to beco...

Страница 32: ...Using Your 4622SW IP Telephone 32 4622SW IP Telephone User Guide...

Страница 33: ...he number assigned to that key if all three alphabetic characters have been displayed For example pressing the 2 on your dialpad displays the letter A Pressing the 2 key again replaces the A with a B...

Страница 34: ...er case letters Backspace Delete the character to the immediate left of the cursor Apostrophe Insert an apostrophe at the cursor position Comma Insert a comma at the cursor position In a Number field...

Страница 35: ...he cursor one space to the right 6 m 22 b 777 r 666 o 9 w 66 n After entering this sequence the display shows Tombrown By incorporating the editing Line Feature buttons during entry you format the ent...

Страница 36: ...lready entered 4 After completing the Name field press the Line Feature button to the left or right of the Number field 5 Use the dialpad to enter the telephone number of the person for whom you are a...

Страница 37: ...e you will not be shown softkeys labeled Add Edit or Delete and you cannot perform any of those actions 3 Press the Edit softkey The prompt Select entry to edit displays 4 Press the Line Feature butto...

Страница 38: ...bel 1 Access the Speed Dial application by pressing the SpDial softkey The Speed Dial Main screen displays 2 Use the Page Left and or Page Right buttons as appropriate until the entry you want to dele...

Страница 39: ...ialing the number of a previous call you made or obtaining telephone numbers from previous calls The 4622SW also allows you to set up a Speed Dial button for any call listed in a log facilitating dial...

Страница 40: ...all server The Call Log displays outgoing phone numbers as you dial them or as they are stored saved in the Speed Dial application If you want to Then Review the next six calls Press the Page Right bu...

Страница 41: ...u to make a change to the name or number The prompt Use dialpad to edit Number 25 displays with the cursor positioned at the end of the Number field Note Note For assistance with entering information...

Страница 42: ...the entry to be deleted displayed press the Line Feature button that corresponds to that entry The selected entry s Detail screen displays 4 Press the Delete softkey The prompt Press Delete again to...

Страница 43: ...ress the Delete All softkey The prompt Press Delete again to confirm displays 4 Visually verify that you want to delete all entries for the Call Log then choose one of the following options 5 To exit...

Страница 44: ...Using the Call Log Application 44 4622SW IP Telephone User Guide...

Страница 45: ...data types nor is it intended to replace your PC s browser The 4622SW s Web functions are geared towards use on a small six line display screen more like those of a Personal Data Assistant PDA or cel...

Страница 46: ...Feature button to the left of the Password field and enter your password 3 Choose one of the following options Navigating Web Pages The Web Access application browser performs similarly to those on y...

Страница 47: ...eb page loading processing stops and the Home page displays Refresh the current display re display the current Web page Press Line Feature button 10 Any Web page loading processing stops and the curre...

Страница 48: ...low When you complete the current field text line either press the Line Feature button to the left of the next text line you want to enter press one of the Line Feature buttons on the right side of th...

Страница 49: ...ursor to the left or right respectively When the Mode softkey displays Num your telephone recognizes a key press as a number or a typographic character such as or and advances the cursor one position...

Страница 50: ...not display 2 If no Name Number changes are needed proceed to Step 5 To change the telephone number use the Left Arrow softkey and or the Right Arrow softkey to move the cursor to the right of the ch...

Страница 51: ...ent language for the 4622SW user interface Changing the width of displayed call appearances Allowing the Voice message light to flash when the telephone rings Disabling and re enabling the Call Log Th...

Страница 52: ...o and signaling status interfaces status and miscellaneous phone status data Contrast Control provides access to the Contrast Option screen on which you adjust the 4622SW s display area contrast Log O...

Страница 53: ...ted settings The second screen allows you to set visual alerting and enable disable your phone s Call Log Use the standard paging indicators to move between the two Application Options screens To chan...

Страница 54: ...previous setting without making a change press the Cancel softkey After saving or cancelling the first Options Main screen displays Setting the Phone Screen on Calling Option When the Phone Screen on...

Страница 55: ...isplays Call time data is still maintained by the phone for Call Log purposes 1 To change this option press the corresponding Line Feature button 2 Press the Line Feature button for the next setting y...

Страница 56: ...ftkey To restore the previous setting without making a change press the Cancel softkey Upon saving or cancelling the first Options Main screen displays Setting Visual Alerting When this option is set...

Страница 57: ...logged Personal Ringing Options Your 4622SW IP Telephone has eight ringing pattern options You can hear the patterns and select the one you prefer using the Personal Ringing option You select this opt...

Страница 58: ...r Page Left Indicator buttons to scroll from one page to another as applicable 3 To return to the first Options Main screen from any status screen press the Return softkey Each option is described in...

Страница 59: ...of the lower contrast level settings might appear identical to adjacent settings This is normal 1 Select the Contrast Control option from the Options Main screen accessed by pressing the phone s Opti...

Страница 60: ...r for privacy purposes Locate the Log Off option on the first Options Main screen CAUTION CAUTION Logging off deletes all Call Log entries and unless automatic backup restore is enabled returns any op...

Страница 61: ...ure or replacement Establish or modify FTP File Transfer Protocol settings such as the network server address directory path for saving backed up data and a User ID and Password for server access thro...

Страница 62: ...es Personalized Ring setting Redial setting Phone Screen on Answer yes no Phone Screen on Calling yes no Display Call Timers yes no Message Display Rate slow fast Call Appearance Width half full Visua...

Страница 63: ...ed 3 To save your selection select Save To exit without making a change select Cancel The second Options Main screen re displays If Then The message Options SD entries feature button labels may be sav...

Страница 64: ...he 4622SW IP Telephone is currently backing up your data Failed Backup could not be performed for example the server could not be accessed the backup file cannot be accessed etc Last Retrieval Success...

Страница 65: ...trator can turn off the ability to make changes to the Speed Dial buttons In this case you will be able to retrieve the backup file as normal but any changes you may have made to that backup file s Sp...

Страница 66: ...he server location to which your telephone s data for example Speed Dial labels names and numbers options and Feature button labels is sent during a backup and from which data is restored User ID and...

Страница 67: ...r System Administrator 22 or fewer characters using the dialpad and any applicable Line Feature buttons See Entering Characters Using the Dialpad and Editing During or After Entry in Chapter 3 Using t...

Страница 68: ...ely if you have re labeled several Feature buttons and want to restore the default original labels you can use this option to view default label values and restore them if desired 1 Select Feature But...

Страница 69: ...you want to Then Re label one or more Feature buttons Select Relabel feature buttons The Feature Button Relabeling screen displays Proceed to Step 4 View the default labels for your Feature buttons S...

Страница 70: ...ephone software In the event of a software upgrade such standard Feature button labels might be overwritten with a new standard label erasing any re labeling you may have performed Changing a Phone PC...

Страница 71: ...Russian and Hebrew The Language Selection screen identifies which configuration applies to your 4622SW IP Telephone 1 Select Select display language on the second Options Main screen The Language Sele...

Страница 72: ...ew language you selected The second Options Main screen re displays All screens now display the new user interface language Retain the currently active language without changing the user interface dis...

Страница 73: ...tion to your 4610SW 4621SW 4622SW and 4625SW IP Telephones 4620SW IP Telephones having one hole on the lower right side post November 2004 manufacture also use this cable The HIP cord which allows bas...

Страница 74: ...s are available for noisy environments hearing impaired users and other special purposes See the following table for specialized handsets and replacement handsets for your phone Handset Connector Type...

Страница 75: ...esolve a problem Additionally Chapter 6 4622SW IP Telephone Options describes several status screens to use to troubleshoot certain problems as requested by your System Administrator For all other IP...

Страница 76: ...and the called party was given a call waiting tone Confirmation Three short tone bursts This indicates a feature activation or cancellation was accepted Coverage One short tone burst This indicates y...

Страница 77: ...e button then press the following numbers on the dialpad 8 3 7 8 which stand for TEST The display indicates the self test has started If the test is successful the message Self test Passed end display...

Страница 78: ...ower interruption causes Phone worked earlier but does not currently appear to work Contact your System Administrator Speaker does not operate Ask your System Administrator if your Speaker was disable...

Страница 79: ...Audio Quality screen described in Viewing the Network Audio Quality in Chapter 6 4622SW IP Telephone Options to provide your System Administrator with specific information related to this problem Cont...

Страница 80: ...If this procedure does not solve the problem contact your System Administrator PHONE APPLICATION Review the previous section Basic Troubleshooting Chart SPEED DIAL APPLICATION You cannot dial out usi...

Страница 81: ...ure that the Call Log is not Disabled Many events can clear the Call Log including power failures restarting the telephone after logging off etc WEB ACCESS APPLICATION Pressing the Web softkey does no...

Страница 82: ...following keys in sequence 7 3 7 3 8 The display shows the message Reset values no yes 3 Choose one of the following 4 Press to restart the phone or to terminate the restart and restore the phone to...

Страница 83: ...or does not correct the problem 1 Unplug the phone and plug it back in The phone connection is re established 2 If power cycling does not correct the problem your System Administrator can perform a mo...

Страница 84: ...Telephone Management and Troubleshooting 84 4622SW IP Telephone User Guide...

Страница 85: ...gs Saved During 62 Backup Retrieval Status 64 Basic Troubleshooting Chart 78 C Call Appearance Width Setting the 56 Call Appearances 21 Call Handling Features 26 Call Log About the 39 Calling a Party...

Страница 86: ...ered on the 4622SW Call Server 16 Interface Status Viewing the 59 Interpreting Display Icons 77 Interpreting Ringer Tones 75 Introducing Your 4622SW IP Telephone 11 IP Address Status Viewing 58 L Labe...

Страница 87: ...held call 27 Retrieving a Voice Mail Message 30 Retrieving and Restoring Data from a Backup File 65 Ringer Tones Interpreting 75 S Sending a call to another telephone 29 Setting a User ID Password and...

Страница 88: ...tion 45 Using Your 4622SW IP Telephone 21 V Verifying Backup Retrieval Status 64 Viewing a Call Log 40 Viewing the Network Audio Quality 60 Visual Alerting Setting 56 Voice Mail Message Retrieving a 3...

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