Workforce Management Interface
Page 8
Installation/User Manual
38DHB0002UKFD Issue 4 (18/07/2002)
Index
C
CSV File......................................................................................................................................................................7
D
Data Collection ...........................................................................................................................................................7
Data Format................................................................................................................................................................7
Dn Info ........................................................................................................................................................................5
F
File Format..................................................................................................................................................................7
Forecasting .................................................................................................................................................................3
R
Rostering.....................................................................................................................................................................3
S
Scheduling ..................................................................................................................................................................3
System Message ........................................................................................................................................................5
W
Workforce Management Interface ..........................................................................................................................3, 5
Performance figures and data quoted in this document are typical, and
must be specifically confirmed in writing by Avaya before they become
applicable to any particular order or contract. The company reserves the
right to make alterations or amendments to the detailed specifications at its
discretion. The publication of information in this document does not imply
freedom from patent or other protective rights of Avaya, or others.
Intellectual property related to this product (including trademarks) and
registered to Lucent Technologies has been transferred or licensed to
Avaya.
This document contains propriety information of Avaya and is not to be
disclosed or used except in accordance with applicable agreements.
Any comments or suggestions regarding this document should be sent to
© Copyright 2002 Avaya ECS Ltd.
All rights reserved.
Avaya Global SME Solutions
Sterling Court
15 - 21 Mundells
Welwyn Garden City
Hertfordshire
AL7 1LZ
England
Tel: +44 (0) 1707 392200
Fax: +44 (0) 1707 376933
Email: [email protected]
Web: http://www.avaya.com
