Answering a Callback
Answering Calls – Page 19
Answering a Callback
You can arrange a callback from a busy or ringing extension
(see page 13)
. When
the callback takes place, your phone displays the call details,
"CALLING"
and
CALLBACK
. If you do not answer, the callback cancels after a short time
(see
page 36)
.
To answer/cancel a call back:
1. To continue the callback, press
ANSWER/RELEASE
.
2. To cancel the callback, press
CALLBACK
.
Answering Other Extensions - Call Pickup
You can pickup an incoming call to any other extension regardless of whether or not
the other extension is in your group. In addition, your extension can store a pickup
group number
(see below)
. If an extension in your pickup group rings then the
PICKUP
option appears. You can also pickup calls using DSS
(see page 27)
or
Soft DSS keys
(see page 30)
.
To show and pick up any ringing phone:
1. When you hear another extension ringing, dial it's number and then press
PICKUP.
To pick up external calls in your pickup group:
1. Press
PICKUP
to show the longest ringing call.
2. Press the -symbol
(if shown)
opposite the name to switch between details of
the caller and called party.
3. To show other ringing phones, press
NEXT
(if shown)
.
4. To pick up the call shown, press
ANSWER/RELEASE
.
5. To cancel the pickup display, press
CANCEL
.
6. To repeat the list press
AGAIN
.
To set the phone's pickup group:
1. Press
PROGRAM
and then
SCROLL
. Press
PICKUP
.
2. Enter your passcode
(see page 40)
.
3. The display shows
PICKUP GROUP
and the current pickup group's
number
(if
set).
4. Press
CANCEL
and enter a new pickup group number.
5. Press
DONE
and then
PROGRAM
to finish.
Automatic Calls - Hotline Operation
Hotline operation allows a phone to automatically dial a number when left off-hook
for a set period. Your System Manager or maintainer controls this feature.
Automatic External Call Connection
The System Manager can set a turret to free flow mode. In this mode, the system
connects external calls automatically after giving a single tone (but not transferred
external calls). After ending a call, the system waits 3 seconds before connecting the
next call.
INDeX 10.0 2030/50/60 User's Guide
Answering Calls – Page 19
38DHB0002UKFN Issue 2 (07/2002)
Answering a Callback