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31
Problem
Possible
Cause
Solution
One
electrode
pad feels
stronger
than the
other.
Different body
areas react
differently.
Try to exchange the position
of the electrode pads.
Poor wire
connection.
Plug the wire into the output
port completely. If it does not
work, replace the wire and
try again.
The pads are
close to each
other.
Make sure the distance be-
tween the pads is more than
one inch apart.
The de-
vice can’t
turn on.
Low battery.
Charge the battery and a full
charge may need 2-3 hours.
The device is
charging.
Unplug the charging cable
and then turn it on again.