Autel EVOII RTK Скачать руководство пользователя

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5.5 Customer Service

This section includes the information on technical support, maintenance service,
and application for replacement and spare parts.

5.5.1 Technical Support

If you have any problems or questions regarding our product, contact Autel
Robotics' customer support:

China
Tel: 400-800-1866
Website:

www.autelrobotics.cn

North America/Europe
Tel: (844) 692-8835
Email address:

[email protected]

Website:

www.autelrobotics.com

5.5.2 Maintenance Service

If you want to send your device for maintenance, please send an email to

[email protected]

orcall 400-800-1866 to contact Autel Robotics'

customer support.

Note



All content of the product may be deleted during maintenance. We
recommend that you create a backup copy of the data in the product before
delivering the product for warranty service.

Содержание EVOII RTK

Страница 1: ...1 EVO II RTK Series V3 User Manual 2022 09 ...

Страница 2: ... trademarks of Autel Robotics Co Ltd hereinafter referred to as Autel Robotics in China and other countries regions All other products and company names mentioned in this User Manual are registered trademarks of their respective holders Copyright No part of this Manual may be copied or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the pri...

Страница 3: ... uploaded or disseminated via mobile devices When the Autel Explorer App is connected to the aircraft and the backup option is turned on flight logs and flight remote sensing data will be automatically uploaded and saved in the Autel Robotics data server All flight remote sensing data and flight logs can be uploaded automatically only when the flight log backup option is turned on Unless the user ...

Страница 4: ...vices sold or authorized by Autel Robotics for EVO Ⅱ RTK Series V3 Using unapproved batteries or charging devices may cause fire explosion leakage or other hazards Autel Robotics is not responsible for any repercussions caused by the use of third party batteries or charging devices Do not disassemble scratch squeeze bend puncture cut twist or otherwise intentionally damage the battery Otherwise it...

Страница 5: ...ated preventing the battery from charging until it has completely cooled Battery Storage Avoid close contact with water or heat sources when storing the battery The battery should be stored in a dry well ventilated area at room temperature ideally 22 C to 28 C Other precautions are as follows Keep batteries out of the reach of children and pets Do not store the battery near direct sunlight sharp o...

Страница 6: ...ed Ensure that the front arm and rear arm of the aircraft are fully unfolded Make sure the motor gimbal and camera work normally after the aircraft is powered on Ensure that all warnings and errors displayed on the Autel Explorer App have been handled Only use accessories provided with this aircraft or ones that are sold or authorized by Autel Robotics for this product Using unapproved accessories...

Страница 7: ...am www autelrobotics cn page service Storage and Maintenance After any collision or squeeze every part of the aircraft should be checked carefully Store the aircraft and its accessories in places out of the reach of children and pets Store the aircraft and its accessories in a cool dry place The aircraft should be kept away from water and heat sources The recommended storage temperature for the ai...

Страница 8: ... 1 3 Aircraft Battery 15 2 1 4 Gimbal and Camera 19 2 1 5 Flight Control System 24 2 1 6 Intelligent Flight Features 26 2 1 7 Omnidirectional Binocular Vision Sensing System 28 2 2 Remote Controller 32 2 2 1 Component Description 32 2 2 2 Use the Remote Controller 34 2 3 RTK module 37 2 3 1 Use the RTK Module 37 2 4 Autel Explorer App 38 2 4 1 Mission 38 Chapter 3 Flight Preparations 42 3 1 Prepar...

Страница 9: ...the Aircraft with the Remote Controller 44 3 3 Prepare the Aircraft 45 3 3 1 Unfold the Aircraft 45 3 3 2 Propeller 45 3 3 3 Compass Calibration 47 Chapter 4 Flight Operation 49 4 1 Pre flight Checklist 49 4 2 Flight Operation 49 4 2 1 Takeoff Mode 2 49 4 2 2 Control with Command Sticks Mode 2 50 4 2 3 Landing 52 Chapter 5 Maintenance and Service 53 5 1 Firmware Updates 53 5 2 Troubleshooting 54 5...

Страница 10: ...10 5 5 Customer Service 57 5 5 1 Technical Support 57 5 5 2 Maintenance Service 57 Chapter 6 Appendix 58 6 1 Unlock No Fly Zones 58 6 2 Specifications 59 ...

Страница 11: ...ms included in the packing box If anything is missing contact Autel Robotics customer support or local retailers 2 User Manual Teaches you how to operate the product in a skillful way 3 Quick Guide Provides basic knowledge about how to operate the product 4 Disclaimer and Safety Operation Guidelines Provides instructions on how to safely operate the product 5 Battery Quick Guide Provides basic kno...

Страница 12: ...eal time transmission of 1080P video images The aircraft adopts a foldable fuselage design making it portable and convenient to fly With a maximum transmission distance of 15 km FCC the aircraft offers a flight time of up to 36 minutes and can reach a top speed of up to 72 km h The body of the aircraft has 12 visual sensors providing omni directional obstacle avoidance The Autel Explorer App provi...

Страница 13: ...13 Power Button Rear LED Indicator Rear Vision System Left Vision System SD Card Slot Right Vision System USB C Port Aircraft Battery Linking Button Indicator Air Outlet ...

Страница 14: ...ctive cover that can protect USB C ports and linking button indicator Please ensure that the protective cover is closed during the flight 2 1 2 Flight Status Indicator The aircraft has an LED indicator at the end of each arm The front LEDs glow solid red to identify the orientation of the nose of the aircraft The rear LEDs show the ...

Страница 15: ...wly The aircraft is in ATTI mode Y Flash quickly There is no connection between the aircraft and the remote controller R Flash slowly Low battery warning R Flash quickly Critical low battery warning R Normally on Critical error or IMU error RY Flash alternately Compass error requiring calibration magnetic interference Compass Calibration Y Flash quickly Prepare to calibrate the compass The aircraf...

Страница 16: ...f you have already installed the battery onto the aircraft the two LED indicators on the nose and tail of the aircraft will flash 5 times indicating that the aircraft is being shut down Remove the battery from the aircraft when all power indicators are turned off Check the battery level When the battery is turned off press the power button for 1s and quickly release it to check the battery level T...

Страница 17: ...scharge to a level that is safe This is a default setting and the discharge takes about 2 3 days Although there is no prompt message indicating that the battery is self discharging you may notice that the battery feels slightly hot This is normal You can customize the battery discharge threshold using the Autel Explorer App Sleep Mode Protection If the battery is low it automatically enters the sl...

Страница 18: ... is cut off once a short circuit is detected Battery Saver Mode The battery will be turned off if no operation is performed within 30 minutes Communication When the battery is in use it is continuously synchronized with the aircraft for providing real time information including the voltage capacity current and temperature Ultra Low Power Mode To save electricity when the battery is idle for 6 days...

Страница 19: ...ar and stable images To ensure that the gimbal can work properly the gimbal temperature must keep between 10ºC and 50ºC You can pitch or tilt the gimbal 30º degrees to 90º degrees using a dial on the remote controller or an Autel Explorer App 1 EVO Ⅱ Pro RTK V3 Gimbal MCU Mounting Plate Pitch Motor Vibration Absorber Roll Motor Camera Yaw Motor Filter ...

Страница 20: ...e the gimbal protective cover before you turn on the aircraft Otherwise the gimbal motor and circuit may be damaged When you turn on the aircraft the gimbal will automatically rotate to perform self check and calibration Make sure that there is no object near the gimbal that prevents the movement of the gimbal 3 Gimbal Operation Mode Stabilized mode The roll axis remains horizontal and the pitch a...

Страница 21: ...tment facing upwards 2 Use a T6 screwdriver to loosen the two screws that are fixing the gimbal protective cover and then remove the protective cover Use a cross screwdriver to loosen the screws that are fixing the FPC connector and then pull the connector cable port from the slot 3 Gently pinch the tail of the vibration absorber with your thumb and index finger Slide the gimbal backwards and upwa...

Страница 22: ...line Important Make sure that the ring at the front of the gimbal is aligned with the two pins in the gimbal compartment at the nose of the aircraft Make sure that the gimbal is at the same height as the slot of the gimbal compartment 2 Insert the connector cable port into its slot and gently push it to the end Place the cover on the top of the gimbal compartment and re tighten the cover with a cr...

Страница 23: ... multiple photography modes including Single Burst AEB Periodic and HDR Images are saved in DNG or JPG format while videos are recorded in MOV or MP4 format Images and videos can be stored in the SD card or the storage device of the aircraft EVO Ⅱ Dual 640T RTK V3 Two kind of cameras are provided 4k visual cameras and an infrared thermal imaging camera The thermal imaging camera can work in visual...

Страница 24: ...ards of up to 256 GB in size If you plan to record high definition videos we recommend that you use a Class 10 or UHS 3 Micro SD card Warning To protect files on your aircraft turn off the aircraft before you remove the micro SD card 8 Transfer Files to Your Computer To transfer photos and videos to your computer connect the aircraft to your computer through a USB C port as shown below 2 1 5 Fligh...

Страница 25: ...idirectional binocular vision front rear left right up and down 1 Flight Mode The aircraft can automatically switch between three flight modes based on the availability of GPS signals and flight conditions Flight Mode Flight Mode Description GPS mode The aircraft will activate the GPS mode once it detects a sufficient GNSS signal In GPS mode with the assistance of the front and rear vision systems...

Страница 26: ...oint the remote controller is not available and you must press the Pause button to activate the front vision system Warning If the forward vision system is not enabled when the aircraft is returning to the home point the aircraft cannot automatically avoid obstacles Press the Pause button on the remote controller to exit the auto return mode and regain the control over the aircraft Important The d...

Страница 27: ... can press the Pause button to regain the control over the aircraft 2 When the battery level of the aircraft reaches the set threshold 25 by default you will receive a low battery warning the failsafe is activated and the aircraft will automatically return to the home point If you regain the control over your aircraft when the battery level reaches 15 you will receive a critical low battery warnin...

Страница 28: ...hanged Landing protection and accurate landing features can be enabled using the App 2 1 7 Omnidirectional Binocular Vision Sensing System The binocular vision sensing systems on the front rear left right top and bottom of the EVO II RTK Series V3 aircraft use image data to calculate the distance between the aircraft and potential obstacles Once an obstacle is detected the system will stop the air...

Страница 29: ...part on the left and right sides of the aircraft 0 5 to 10 m Top Top of the aircraft 0 5 to 10 m Bottom Bottom of the aircraft 0 5 to 10 m The figure below shows the covering angle of each binocular vision sensing system ...

Страница 30: ...D indicator flashes green slowly or red twice When the GPS signal is weak or the vision positioning is not available for example small visible texture on the object surface or the aircraft is flying at an altitude above 12 meters you should be extremely careful The binocular vision sensing systems and Starpoint locating systems are affected by the brightness and texture of the objects below the ai...

Страница 31: ...three kinds of gesture commands straighten your arms upwards to set yourself as the target hold your arms flat to take a photo and raise one arm to start or stop recording Accurate Landing The accurate landing feature uses the binocular vision system on the bottom of the aircraft to record the takeoff location When the aircraft is returning to the home point or landing vision algorithms are used t...

Страница 32: ...upward or downward movement of the aircraft 2 Gimbal dial Adjusts the gimbal s pitch or tilt angle 3 Video recording button Start stop video recording 4 Custom key C1 Uses the Autel Explorer App for feature settings 5 Air outlet Used for heat dissipation for the remote controller 6 HDMI port Outputs image transmission signals 7 Type C port Used for charging the remote controller 8 USB port Expanda...

Страница 33: ...aft 16 Display Displays the image transmission screen and supports tapping operations 17 Pause button Instructs the aircraft to stop flying and hover in the current place or resume flying 18 Auto takeoff return button Instructs the aircraft to take off or return to the takeoff point 19 Microphone Receives audio recordings ...

Страница 34: ...ontroller 1 Check the battery level Press the power button to view the battery level of the remote controller 1 LED indicator is normally on battery level 25 2 LED indicators are normally on battery level 50 3 LED indicators are normally on battery level 75 4 LED indicators are normally on battery level 100 2 Turn on off Press the power button for 2s to turn the remote controller on off 3 Charge t...

Страница 35: ...e of 180 or 260 degrees and the flat side of the antennas is facing the aircraft When you operate the aircraft make sure that the aircraft is in the place for best communications Note Do not use other communication devices of the same frequency band at the same time to prevent interference with the signals of the remote controller In practices when the image transmission signals are weak the Autel...

Страница 36: ... that you calibrate the remote controller You can use the Autel Explore App to calibrate the remote controller or perform the following steps 1 Turn on the remote controller Go to App camera page Then click Setting Remote Controller Remote Controller Calibration Two 米 shaped and two horizontal bars will appear on the screen representing the left and right command sticks and dials respectively 2 St...

Страница 37: ...twork 1 Make sure that the remote controller has already been connected to the aircraft and the network 2 Go to the camera page of the Autel Explorer App click the Settings button in the upper right corner select RTK and then set the RTK service type to Network RTK Autel Robotics has already provided the designated network RTK package You do not need to purchase it within the validity period If th...

Страница 38: ... select Flight Altitude and slide left or right to change the value Flight speed the flight speed of the aircraft when it is flying to the waypoint The aircraft will adjust the flight speed to the preset value on the way to the waypoint Click Waypoint select Flight Speed and slide left or right to change the value Action Click Waypoint select Action and set the waypoint actions and camera actions ...

Страница 39: ...ate a project to manually move zoom out or zoom in the mission region After you select a region click the menu on the bottom to modify parameters Rectangular mission generate a rectangular region The aircraft will fly in a bow shaped route if the double grid is disabled This is suitable for collecting orthophoto data The aircraft will fly in a route whose shape is like a pound key if the double gr...

Страница 40: ...n Side overlap the amount of overlap between each leg of a flight When the aircraft is capturing at a low altitude or in regions with even surfaces such as water desert field vegetation etc increasing the overlap is conducive to image stitching and processing in the later stage GSD It refers to the actual physical size that a pixel represents The smaller the value the more clear the image Importan...

Страница 41: ...aircraft will enter the ATTI mode and switch to manual control 3 Mission History You can name and save a flight mission Missions are displayed in the order of the creation time The most recently saved missions are at the top of the list while the ones that are saved earlier ago are at the bottom In addition you can search for a file name to find the corresponding historical mission ...

Страница 42: ...attery 2 Insert the battery into the battery compartment as shown in the figure on the right You will hear a clicking sound when the battery is installed correctly 3 1 2 Remove the Aircraft Battery 1 Turn the aircraft battery switch to off before you remove the battery 2 Press and hold the clips on both sides of the battery and slowly pull the battery out 3 1 3 Charge the remote controller 1 Batte...

Страница 43: ...ing charging Green LED is normally on Green LED flashes 2 Remote controller Insert the Type C cable into the Type C port of the remote controller Note Fully charge the batteries of the aircraft and remote controller before the flight It takes about 90 minutes to fully charge the aircraft and about 120 minutes to fully charge the remote controller Disconnect the charger from the battery of the airc...

Страница 44: ... the Remote Controller Turn on off Press and hold the power button for 2 seconds until you hear a short beep Important Always turn on the remote controller before you turn on the aircraft Always turn off the aircraft before you turn off the remote controller 3 2 3 Pair the Aircraft with the Remote Controller By default the remote controller is linked to the aircraft before delivery When you need t...

Страница 45: ...ed to put the protective cover back on the gimbal to prevent damage 2 Extend the Arms and Propeller Always unfold the aircraft arm before you turn on the aircraft Unfold the front arm first and then the rear arm Important Turn off the aircraft before you fold the arms 3 3 2 Propeller EVO II RTK Series V3 aircraft uses a propeller that is easy to remove Warning Turn off the aircraft before you inst...

Страница 46: ... with a white mark Mount the propeller onto the mounting plate with no white mark Legend description Locking direction Rotate the propeller in the direction as shown in the figure to secure it Unlocking direction Rotate the propeller in the direction as show in the figure to remove it 2 Remove the Propeller 1 Turn off the aircraft 2 Press the propeller firmly and rotate it in the unlocking directi...

Страница 47: ...tic interference such as magnets or steel reinforcements Proximity to large structures may also affect the calibration results Keep it away from underground and overhead power lines Do not carry ferromagnetic materials with you during calibration such as keys or magnetic jewelry Keep it away from all electronic devices such as mobile devices that may interfere with calibration 3 Calibration Proced...

Страница 48: ...48 Note If the calibration fails the LED indicator on the back of the aircraft blinks red In this case repeat the above steps ...

Страница 49: ...and wind speed Check whether the camera lens of the aircraft and sensors are clean 4 2 Flight Operation The aircraft provides three command stick modes mode 1 mode 2 and mode 3 In each mode you can control the aircraft in a different way By default mode 2 is used You can switch the modes using the Autel Explorer App We recommend that beginners use mode 2 1 Basic Procedure 1 Place the aircraft in a...

Страница 50: ...that the aircraft cannot take off 4 2 2 Control with Command Sticks Mode 2 Tip If you are the first time to control the aircraft move the stick gently until you are familiar with the operations 1 Left command stick Push the stick upwards and downwards to ascend or descend the aircraft Push the stick to the left or right side to control the orientation of the aircraft ...

Страница 51: ... the left or right Left view Left view Top view Ascend Push upwards Push downwards Descend Push to the left Push to the right Nose turning right Nose turning left Left command stick Left view Rear view Rear view Forwards Push upwards Push downwards Backwards Push to the left Push to the right Move to the right Move to the left Right command stick Top view Left view ...

Страница 52: ... aircraft 4 After the aircraft lands on the ground push the left command stick all the way until the motor is turned off Note When the low battery warning 25 is displayed the LED indicator on the back of the aircraft flashes red In this case you must immediately let the aircraft to land on a safe place 2 Automatic landing When one of the following errors occur failsafe will be triggered and the ai...

Страница 53: ...and upgrade the firmware Method 1 1 Download the firmware upgrade package from the official website of Autel Robotics www autelrobotics cn download 11 2 Insert the SD card into the computer and extract the downloaded files into the root directory of the SD card Remove the SD card from the computer 3 Turn on the aircraft and remote controller 4 Insert the SD card into the aircraft to automatically ...

Страница 54: ...he aircraft Check whether the remote controller is correctly calibrated Check whether the aircraft is fully charged Check whether the compass is correctly calibrated Check whether the GPS is available when you enable the beginner mode Question 3 If the aircraft cannot take off after you start the motor check the following Check whether the aircraft is in a No Fly Zone Check whether the aircraft is...

Страница 55: ...he texture of their surfaces The detection function cannot work properly for objects with no texture repeated texture or a surface of pure color moving objects or tiny objects Question 10 The accurate landing cannot work properly This feature can be implemented by the binocular camera on the rear of the aircraft The camera detects the ground texture when the aircraft takes off However if the groun...

Страница 56: ...g materials Avoid the aircraft and its accessories from falling on a hard surface Carefully check every component whenever a collision occurs Contact Autel Robotics customer support for any damage Only use the accessories authorized by Autel Robotics such as charger No warranty shall be provided for any accident caused by the use of unapproved accessories 5 4 Warranty For users who purchase the pr...

Страница 57: ...tics cn North America Europe Tel 844 692 8835 Email address support autelrobotics com support eu autelrobotics com Website www autelrobotics com 5 5 2 Maintenance Service If you want to send your device for maintenance please send an email to after sale autelrobotics comorcall 400 800 1866 to contact Autel Robotics customer support Note All content of the product may be deleted during maintenance ...

Страница 58: ... the flight This ensures that the aircraft complies with the lawful requirements on flight zones Note You must ensure that you abide by all relevant flight rules and regulations If you want unlock a No Fly Zone visit the official website of Autel Robotics and follow the instructions on the page to submit an application www autelrobotics cn page noflight ...

Страница 59: ...tes Maximum flight speed 20 m s in ludicrous mode Maximum ascent speed 8 m s in ludicrous mode Maximum descent speed 4 m s in ludicrous mode Maximum flight altitude 7000 meters Wind resistance Level 8 hover level 6 flying Operating temperature 10 40 Operating frequency 902 928 MHz FCC 2 400 2 4835 GHz 5 725 5 850GHz Countries except for Japan 5 650 5 755GHz Japan Transmission power 900M FCC ISED 3...

Страница 60: ...ss 10 or UHS 3 GNSS Single frequency and highly sensitive GNSS GPS BeiDou Galileo Asia GPS GLONASS Galileo Other regions Multi frequency multi system and high precision RTK GNSS Used frequency points GPS L1 L2 GLONASS L1 L2 BeiDou B1 B2 Galileo E1 E5 First positioning time 50 s Positioning accuracy Vertical 1 5 cm 1 ppm RMS Horizontal 1 cm 1 ppm RMS 1 ppm For every 1 km increase in distance the ac...

Страница 61: ...rating environment Forward backward left and right Surface with clear patterns and adequate lighting 15 lux indoor fluorescent lamp environment with normal light exposure Upward surface built from special materials that can reflects light diffusely and diffuse reflection 20 such as walls trees and persons Downwards the ground has rich texture and sufficient light 15 lux indoor fluorescent lamp env...

Страница 62: ... P50 P48 P30 P25 P24 Max bit rate 120 Mbps Supported file systems FAT32 exFAT EVO II Dual 640T RTK V3 Thermal Imaging Camera Infrared thermal imaging sensor Uncooled infrared focal plane detector made out of vanadium oxide Sensor resolution 640x512 Wavelength 8 14 μm Focal length 13 mm FOV H33 V26 Pixel size 12 μm Digital zoom 1 16 times Accurate distance for temperature measuring 2 20 meters Phot...

Страница 63: ...4x lossless zoom Photo format JPG default DNG JPG DNG Photo taking mode Single default burst AEB periodic HDR Photo resolution 8192x6144 4 3 096 3072 4 3 default 3840x2160 16 9 Video format MP4 MOV MPEG 4 AVC H 264 HEVC H 265 Video resolution 3840x2160P60 P50 P48 P30 default P25 P24 2720x1528P60 P50 P48 P30 P25 P24 1920x1080P60 P50 P48 P30 P25 P24 Max bit rate 120 Mbps Supported file systems FAT32...

Страница 64: ...ting temperature 20 40 Dimensions 303 190 87 mm folded antennas 303 273 87 mm extended antennas Weight 1150 g without the protective cover 1250 g with the protective cover Satellite positioning module GPS GLONASS Galileo BeiDou Battery Battery capacity 7100 mAh Voltage 11 55 Battery type LiPo 3S Battery energy 82 Wh Net weight 365 g Environment temperature for charging 5 45 Temperature humidity fo...

Страница 65: ...65 Charger Input 100 240V 50 60 Hz 1 5A Output 13 2V 5A 5V 3A 9V 2A 12V 1 5A Voltage 13 2V Rated power 66W Note The used frequency band varies in different countries and regions ...

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