Auria HiRes, Руководство пользователя

Страница: 35 / 40

Part IV: Troubleshooting Your
HiRes Auria Processor
The following is a description of how to troubleshoot your HiRes Auria Processor. If a
problem persists after trying the suggestions below, contact your implant center,
service center or Advanced Bionics for support.
No Sound Heard
Ensure that the cable is inserted into the HiRes Auria Processor and the Auria
Headpiece is properly positioned over the implant site. Ensure that you are using a
charged Auria PowerCel.
If the Auria PowerCel is charged:
• Try the Auria T-Mic using a program that allows auxiliary input.
• Try the System Sensor, if available (see page 16.)
If this resolves the problem, place the HiRes Auria Processor in the Auria Carrying Case
overnight. If there is still no sound heard without the Auria T-Mic, there may be an issue
with the internal microphone. You should contact your implant center audiologist.
Static Heard
Clean the battery contacts as well as the contacts on the HiRes Auria Processor. Try
the Auria T-Mic using a program that allows auxiliary input. If this fixes the problem,
place the processor in the Auria Carrying Case overnight. If there is still static heard
without the Auria T-Mic, there may be an issue with the internal microphone. You
should contact your implant center audiologist.
Muffled or Distorted Sounds Heard
Remove any material (hat, headbands, etc), which may be covering the HiRes Auria
Processor microphone.
Try the Auria T-Mic using a program that allows auxiliary input.
If this fixes the problem, place the processor in the Auria Carrying Case overnight. If
there is still muffled or distorted sounds without the Auria T-Mic, there may be an
issue with the internal microphone. You should contact your implant center audiolo-
gist. Also, try switching to another program to see if this resolves the problem.
34 AURIA ® User Guide