27
EN
TROUBLESHOOTING
Problem
Potential cause
Possible solution
The device does not
work
No power
Make sure that the
device is plugged in.
Use another device to
check that the socket
is working.
No sound
Wrong input source
selected
Select the correct
input source
The volume is set too
low
Gradually increase the
volume of the amplifier
and the mobile device
Faulty connection
Check all cable
connections
No sound in BT mode
No BT connection
Establish a BT
connection
The device has not
been selected as an
output source
Select the device as
the output source
Another radio device is
interfering with the BT
connection
Move the device to
another location
and check the BT
connection again
Noise
System overload
Turn down the output
level of the external
playback device
Poor sound quality
Check the device again
by selecting a higher
quality source.