Limited Warranty Statement
IMPORTANT: By using the August Doorbell Cam hardware (the “Device”) you are agreeing
to be bound by the terms of this Limited Warranty set forth below. If you do not agree
to the terms of this Limited Warranty you may return the Device (in its original, unused
condition) within thirty days of the date of purchase (or the return period provided by your
place of purchase, whichever is longer) for a refund in accordance with our returns policy
as set forth in Section 3 of this Limited Warranty.
This Limited Warranty gives you specific legal rights. You may also have other legal rights
that vary by state, province or jurisdiction. The disclaimers, exclusions, and limitations of
liability under this Limited Warranty will not apply to the extent prohibited by applicable
law. For a full description of your legal rights you should refer to the laws applicable in your
jurisdiction and you may wish to contact a relevant consumer advisory service.
1. Duration and Coverage.
One (1) year Limited Hardware Warranty. Subject to the additional terms and conditions
set forth below,
August provides the following Limited Warranty:
• Only to the person or entity that originally purchased the Device from August or from one
of its authorized resellers or distributors; and
• Only for Devices purchased and delivered to the end user within the United States or
Canada.
2. Limited Warranty.
August warrants the Device against defects in materials and workmanship under normal
use for a period of one (1) year from the date of purchase (“Warranty Period”). If a Device is
returned to August during the Warranty Period as provided below, and August determines
that the Device is defective, August will repair or replace the unit with either a new or a
refurbished August Doorbell Cam. If the Warranty Period has expired or is otherwise not
applicable as per the Scope and Limitation on Warranty (below), we will return the Device
to you. More information about this warranty can be found at www.august.com/support.
3. Return and Warranty Service Process.
Please review the online help resources at www.august.com/support prior to seeking
warranty service. To obtain warranty service, you must first obtain a Return Merchandise
Authorization (RMA) number from a Customer Support Representative (CSR) at August.
Customer Support contact information can be found by visiting www.august.com/support.
August may attempt to troubleshoot a warranty-related problem prior to issuing a RMA
number. August may ask for additional information upon request. Issued RMA numbers
remain valid for thirty days from issuance. Once an RMA number is obtained, your Device
must be shipped freight prepaid, together with proof of purchase and all accessories,
either in its original packaging or packaging affording an equal degree of protection, to
the August authorized distribution facility identified by the CSR. Failure to return any of the
accessories may result in a delay and/or result in a credit to August or an invoice for the
missing accessories.
In performing warranty service, August may furnish replacement parts on an exchange
basis and replaced parts will become the property of August. Replacement parts provided
by August shall be new or refurbished and of comparable quality, and may be a different
part that contains compatible features and functions. You will reimburse August for the
inspection, testing and repair of returned equipment determined by August not to be
defective or which falls under one of the warranty exclusions described below (as well as
pay all shipping and handling charges). In all cases, August’s determination as to whether
or not the equipment is defective and covered by warranty will be final. Any replacement
equipment will be warranted hereunder for a period of one (1) year from shipment. August
reserves the right to change the method by which August may provide warranty service to
you, and your Device’s eligibility to receive a particular method of service.
4. Scope of and Limitation of Warranty.
The warranty on this Device is limited to the repair or replacement of defective Devices as
described in the Limited Warranty section above. This warranty does not cover customer
training and education, installation, set up or adjustment, signal or reception problems.
The August Doorbell Cam must be correctly installed and used with an existing doorbell
circuit that is operating in good condition. You assume all risk associated with the suit-
ability, installation and performance of the door lock and other third party components,
hardware, software and services that you select.
This warranty does not cover damage (i) due to acts of God, other forces beyond our
reasonable control, such as internet or power outages, wars, riots, terrorism, labor
disputes, earthquakes, floods or other events of “force majeure,” accident, misuse, abuse,
negligence, commercial use or modification of, or to any part of your Device; (ii) caused
by any third party product, service or system, use of the Device for purposes other than
for which the Device was designed or intended, or use in improper temperature, humidity
or other environmental conditions, or use of the Device in violation of written instructions
provided by August (which may be provided at the time of purchase or on its website at
www.august.com/support). This warranty does not cover defects due to normal wear and
tear or aging. This warranty does not cover damage due to improper repair, operation
or maintenance or connections to improper voltage supply or, to the extent allowed by
law, attempted repair by anyone other than a facility authorized by August to service your
August Device. This warranty does not cover consumable parts (such as batteries). This
warranty gives you specific legal rights, and you may also have other rights which vary
from state to state (and jurisdiction to jurisdiction).
5. Disclaimer of Warranties.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS,
WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AUGUST DISCLAIMS ALL
STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES
AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR
AS SUCH WARRANTIES CANNOT BE DISCLAIMED, AUGUST LIMITS THE DURATION AND
REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS WARRANTY
AND, AT AUGUST’S OPTION, THE REPAIR OR REPLACEMENT SERVICES DESCRIBED
ABOVE. SOME STATES (COUNTRIES AND PROVINCES) DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY (OR CONDITION) MAY LAST, SO THE LIMITATION
DESCRIBED ABOVE MAY NOT APPLY TO YOU.
6. Limitation of Damages.
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, TO THE MAXIMUM EXTENT
PERMITTED BY LAW, NEITHER AUGUST NOR ITS SUPPLIERS SHALL BE RESPONSIBLE OR
LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR TERMS OR
CONDITIONS RELATED THERETO UNDER ANY BREACH OF CONTRACT, NEGLIGENCE,
STRICT LIABILITY OR ANY OTHER THEORY (A) FOR LOSS OR INACCURACY OF DATA OR
COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES OR TECHNOLOGY, OR (B)
FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING, BUT NOT
LIMITED TO BUSINESS INTERRUPTION, LOSS OF REVENUES AND LOSS OF PROFITS. THE
FOREGOING SHALL APPLY EVEN IF AUGUST HAS BEEN ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUGUST’S AGGREGATE
CUMULATIVE LIABILITY HEREUNDER SHALL NOT EXCEED THE ORIGINAL PURCHASE
PRICE PAID FOR THE DEVICE THAT CAUSED SUCH DAMAGE. CERTAIN STATES (COUN-
TRIES AND PROVINCES) DO NOT ALLOW THE LIMITATION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE EXCLUSIONS SET FORTH ABOVE MAY NOT
APPLY TO YOU.
Environmental
DIMENSIONS: 2.9” (H) x 2.9” (W) x 0.9” (L)
DEVICE WEIGHT: 14.1 oz.
CERTIFICATION: FCC, IC, CE
OPERATING TEMP: 1.4º to 113º Fahrenheit (-17º to 45ºC)
STORAGE TEMP: -4º to 122º Fahrenheit (-20º to 50ºC)
OPERATING HUMIDITY: 0 to 90%
